Sharanee Chhim
Moreno Valley,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
North-West College
07.2023 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Front Desk Receptionist
Massage Envy Spa
09.2021 - 06.2022
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Entered and updated sensitive customer information during check-ins and room changes.
- Collected customers payments, processed transactions and updated relevant records.
Front Desk Associate
Glen Ivy
08.2020 - 06.2021
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Performed basic daily bookkeeping tasks.
Education
Associate of Science - Nursing
Moreno Valley College
Moreno Valley, CA08.2025
High School Diploma -
Valley View High School
Moreno Valley, CA06.2019
Skills
- Clerical Support
- Office Organization
- File Management
- Administrative Support
Timeline
Front Desk Receptionist
North-West College
07.2023 - Current
Front Desk Receptionist
Massage Envy Spa
09.2021 - 06.2022
Front Desk Associate
Glen Ivy
08.2020 - 06.2021
Associate of Science - Nursing
Moreno Valley College
High School Diploma -
Valley View High School
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