Sharanek Williams
Violet,LA
Summary
Dynamic and results-oriented professional with a strong background in retail management. Demonstrated ability to develop talented teams, optimize profitability, coach highly potential individuals for advancement, exceptional customer service skills. With over 15 years of experience in merchandising management. Dedicated to achieving excellence in all endeavors.
Overview
15
15
years of professional experience
Work History
Associate Parttime
Raising Canes
10.2024 - Current
- Provide excellent customer service
- Prepare food to standards
- Take orders process payments
- Clean and assist other crew members
- Lift and carry up to 50 pounds
- Clean tables, floors and areas of the restaurant
- Follow proper safety procedures when handling and preparing food
ASSISTANT STORE MANAGER
Big Lots
05.2010 - 01.2025
- Train new hires
- Coordinate new hire on Orientation/Onboarding
- Opening/Closing duties as manager
- Rotated merchandise and displays to feature new products and promotions
- Merchandise stock to achieve optimum appeal and minimize shrinkage
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Coached sales associates in product specifications, sales incentives and selling techniques
- Significantly increasing customer satisfaction ratings
- Resolved customer complaints and associate conflicts
- Assign tasks to associates and check progress
- Managed DTS process and DTS Team
- Managed the process of receiving trucks and getting products to Floor
- Merchandising seasonal products by controlling Layouts and planograms
Education
High School Diploma -
Skills
- Operating system
- Project management
- Operating word
- Excellent Communication skills
- Adaptability
- Time Management
- Teamwork
- Leadership
- Problem-solving
- Critical thinking
- Creativity
- Strategic Thinking
Timeline
Associate Parttime
Raising Canes
10.2024 - Current
ASSISTANT STORE MANAGER
Big Lots
05.2010 - 01.2025
High School Diploma -
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