Superior Supply Chain Director directs and manages supply chain activities to maintain compliance with regulatory requirements. Supervises logistics, establishes and maintains working relationships with freight forwarders and carriers to facilitate and streamline processes. Demonstrated knowledge of freight contracts with strong cross-functional leadership skills. Dedicated and systematic Supply Chain Director with service-oriented support of local and international customers. Team-minded, dependable and tech-savvy. Ready to bring 20 years of experience international logistics. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supply Chain Director position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
2
2
years of post-secondary education
Work History
Import Manager
TUESDAY MORNING INC
Inwood, Dallas, TX
09.2021 - Current
Strategically planning and supervising all direct import and POE process
Day to day tracking news of global ocean freight traffic, empty containers allocations per ports of origin, port congestion, drayage, and chassis capacity for concise forecasting
Reviewing day to day performance of steam shipping lines, freight forwarders, and drayage providers to select t best and most cost-effective to fulfill freight per purchasing order
Contact and set up meetings with selected freight forwarders, steam shipping lines, and trucking companies to ascertain most efficient and prompt movement of freight for organization
Ensure daily import and inbound operations are performed within SOP provided for service providers
Directly supervise inbound staff following company’s policies and applicable laws
Interview, assist to hire, and train new logistics staff to build up strong team
Maintain day to day PO/POE ocean freight, drayage, trans-load, FTL/LTL (door to door) tracking full lead time visibility of logistic and supply chain process and provide weekly reporting for entire organization
Foresee better options to lower costs of supply chain
Direct Import PO Day to day:
Once Import Packet (in case PO is direct import PO) is received via email from
Merchant team: a) calculate PO CBM as well as container size and count per Purchase Orders CBM b) Prognosticate cost-effective port of discharge as port of entry to import PO
Once negotiation is done, appoint freight forwarder who is certain to supply ocean freight space with lowest cost and least transit time
Email official booking request documents to appointed freight forwarder at same time email shipping instruction to vendor/shipper for coordination of shipment
Direct Import PO and POE day to day:
Follow up with vendor/shipper as well as appointed freight forwarder for smooth punctual freight process shipper is in contact with freight forwarder at origin and cargo readiness date is provided
Booking confirmation is provided to shipper staying within PO shipment window/cargo readiness date. Empty container is released to shipper at origin per cargo readiness date empty containers are fully loaded by shipper and returned to port (ready for export) within booking container cutoff date SI (Shipping Instruction) is submitted by shipper to freight forwarder at origin within SI cutoff date ISF (Import Securing Filling) is filed by freight forwarder without fail promptly Monitor vessel departure date from POL (port of origin) for purpose of first cost payment date and anticipation of arrival at POD (port of discharge) date
Track and Trace FCL/LCL with steam shipping line and supply all arrival inbound container forecast to drayage providers and ensure all containers are booked for pick up from port of entry before last free day to stay within predicted landed cost
Follow up with trans-load facilities to make certain: Imported cargo is offloaded from containers promptly
Empty containers are returned to steam shipping line before first day of detention, to stay within predicted landed cost
Cargo carton/Pieces counts, and weight are matching packing list provided
Palletization is done on time and loaded in trailers efficiently
Trailers depart trans-load facility in prompt fashion to arrive at DC
Coordinate with agents/freight forwarders for smooth door to door shipment
Contact various freight forwarders, steam shipping lines, and truckers to ascertain most efficient and prompt movement of freight
Ensure t daily import and inbound operations are performed with procedures and work instruction
Accomplishments:
Designed Excel file to Track all import purchasing orders
Improved overall import process for both direct imports and POE shipments
Increased visibility of freight forecasting and lead times
Decreased cost of shipments.
Increased profit margin by decreasing freight rate up to 15%
Established Import Tracker (tracking tool to manage all Inbounds)
Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow
Created and transmitted accurate documentation to governmental agencies for import activities
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy
Assisted compliance department in performing internal audits of processes and systems to facilitate importation and exportation of products
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction
Updated and maintained manuals and adhered to governmental regulations that affected product import
Supported import metrics around import functions and drove continuous performance improvements
Coordinated and negotiated contracts to facilitate freight movements
Coordinated company product shipments and international transactions to eliminate freight delays
Researched and prepared product cost and trade compliance reviews for clients
Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment
Reviewed and signed documents on behalf of clients in line with power of attorney limitations
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes
Tracked shipments processing through customs and other agencies and obtained clearances
Maintained up-to-date knowledge of US customs regulations and international trade laws
Coordinated with shipping and transport companies on behalf of clients
Insured cargo against loss, damage or pilferage
Developed and maintained relationships with customs brokers, freight forwarders and customers
Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs
Prepared and processed import and export documentation according to customs regulations, laws or procedures
Advised customers on transportation options, types of carriers or shipping routes
Obtained necessary import and export licenses and permits for shipments
Followed SOPs with all customer account actions and data management to keep consistent service levels
Maintained databases and transmitted US Harmonized Tariff Schedule for all imported products
Business Development executive
Sealink International Inc
Plano, TX
05.2020 - 09.2021
• Prospecting new clients on day-to-day basis
• Maintaining 50 Clients
• Supplying services of organization to highest level of customer service for prospected clients
• Securing new businesses and closing new deals
• Develop and keep strong relationships with current and potential clients
• Supply quotes for current and prospective clients
• Initial setup of import/export/domestic shipments
• Preparation of sales credit and CMP check
• Negotiate ocean freights with steam shipping lines freight forwarders at origin and
• FTL/LTL with trucking companies to supply efficient and competitive rates for clients
• Perform analytical and organization planning for new prospected clients
• Oversee performance of operation staff and make certain clients are receiving 5 Star service
• Accomplishments:
• Prospected new clients and furnished service of warehousing and cold storage rooms as new service for organization.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
• Communicated directly with partners to build strong business networks and relationships
• Collaborated with sales and marketing departments to support client acquisition
• Identified business development challenges and customer concerns for proactive resolution
• Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities
• Translated customer needs into solution requirements using powerful value propositions and negotiation skills
• Communicated directly with customers and partners to build strong business networks and relationships
• Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
• Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
• Implemented innovative business development strategies to increase customer base and expand market share
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
• Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments
• Negotiated client contracts and agreements to cultivate profitable business transactions
• Contributed to industry events and trade shows to showcase products and gather industry intelligence
• Established and maintained highly effective relationships with clients and industry partners to drive growth
• Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools
• Achieved or exceeded company-defined sales quotas
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
• Monitored service after sale and implemented quick and effective problem resolutions
• Developed, maintained and utilized diverse client base
• Kept detailed records of daily activities through online customer database
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads
• Met with customers to discuss and ascertain needs, tailor solutions and close deals
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
• Maintained current knowledge of evolving changes in marketplace
• Stayed current on company offerings and industry trends
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
• Negotiated prices, terms of sales and service agreements
• Quoted prices, credit terms and other bid specifications
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions
• Built diverse and consistent sales portfolio
• Attended monthly sales meetings and quarterly sales trainings
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
• Trained new employees on customer service, money handling and organizing strategies
• Consulted with businesses to supply accurate product and service information
• Set and achieved company defined sales goals
• Built relationships with customers and community to promote long term business growth
• Met existing customers to review current services and expand sales opportunities
• Presented professional image consistent with company's brand values
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Collaborated with sales and marketing departments to support client acquisition
Identified business development challenges and customer concerns for proactive resolution
Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities
Translated customer needs into solution requirements using powerful value propositions and negotiation skills
Communicated directly with customers and partners to build strong business networks and relationships
Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
Implemented innovative business development strategies to increase customer base and expand market share
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments
Negotiated client contracts and agreements to cultivate profitable business transactions
Contributed to industry events and trade shows to showcase products and gather industry intelligence
Established and maintained highly effective relationships with clients and industry partners to drive growth
Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools
Achieved or exceeded company-defined sales quotas
Drove store revenue by offering customers accessories and related purchases to complete selections
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Monitored service after sale and implemented quick and effective problem resolutions
Developed, maintained and utilized diverse client base
Kept detailed records of daily activities through online customer database
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Met with customers to discuss and ascertain needs, tailor solutions and close deals
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Developed and maintained strong working relationships with professionals within assigned territory
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Maintained current knowledge of evolving changes in marketplace
Stayed current on company offerings and industry trends
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Quoted prices, credit terms and other bid specifications
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
Attended monthly sales meetings and quarterly sales trainings
Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Built diverse and consistent sales portfolio
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Trained new employees on customer service, money handling and organizing strategies
Consulted with businesses to supply accurate product and service information
Set and achieved company defined sales goals
Built relationships with customers and community to promote long term business growth
Met existing customers to review current services and expand sales opportunities
Presented professional image consistent with company's brand values
Inside Sales
Sealink International Inc
Parkway, Plano, TX
06.2018 - 05.2020
Maintaining about five hundred accounts
Securing new businesses
Increased sales by 10%
Develop and keep strong relationships with existing/potential clients
Supply ocean, drayage, and FTL quotations for current and prospective clients
Initial setup of export shipments
Preparation of sales credit and CMP check
Data entry
Sell and negotiate company's services to potential or existing customers
Perform analytical and organization planning
Administer Logistics Management System (Climax) Proactively find problems and implement effective solutions
Weekly attending sales meetings to remain aware of digital systems of company
Follow-up with clients to create solutions and ensure smooth operational and sales process
Negotiate contracts or service arrangements with steamship lines and other freight providers
Manage CLIMAX (shipping suite software) to ensure that pricing structures reflect logistics costing
Hazardous Materials experience Special Cargo experience – out of gauge experience
Managed friendly and professional customer interactions
Determined needs, delivered solutions, and overcame objections through consultative selling skills
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
Answered customers' questions regarding products, prices, and availability
Prepared and submitted reports to keep management informed of sales activities and progress
Utilized data and analytics to identify target markets and understand customer needs
Monitored industry news and trends to stay up-to-date on competitive landscape
Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
Used CRM software to maintain detailed contact logs and account records
Set up new accounts, established customer credit and set up payment methods
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales
Developed and implemented sales strategies to increase customer loyalty and retention
Developed strategic relationships with existing customers by learning preferences and managing regular communications
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Trained new employees on customer service, money handling and organizing strategies
Contributed to event marketing, sales and brand promotion
Monitored service after sale and implemented quick and effective problem resolutions
Achieved or exceeded company-defined sales quotas
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
Generated advertising brochure for vendor use
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Built diverse and consistent sales portfolio
Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Stayed current on company offerings and industry trends
Developed, maintained and utilized diverse client base
Recorded accurate and efficient records in customer database
Met existing customers to review current services and expand sales opportunities
Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Set and achieved company defined sales goals
Presented professional image consistent with company's brand values
Attended monthly sales meetings and quarterly sales trainings
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
Developed and maintained strong working relationships with professionals within assigned territory
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
Contributed to team objectives in fast-paced environment
Quoted prices, credit terms and other bid specifications
Kept detailed records of daily activities through online customer database
Negotiated prices, terms of sales and service agreements
Informed customers of promotions to increase sales productivity and volume
Consulted with businesses to supply accurate product and service information
Met with customers to discuss and ascertain needs, tailor solutions and close deals
Maintained current knowledge of evolving changes in marketplace
Supply Chain Director, owner
Azalea Food Group LLC
Chantilly, USA
12.2008 - 06.2018
Supply Chain Director
Following regulations of U.S Customs and Border Protection and any other agencies related to specific article listed to import/export
Accomplishments: Have been awarded; by Office of Foreign Assets Control of United States, specific license to export food products to Iran.
Evaluated suppliers to maintain cost controls and improve operations
Managed day-to-day business operations
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
Discovered areas of improvement by generating quarterly operational and sales reports
Established, optimized and enforced business policies to maintain consistency across industry operations
Conducted target market research to discover customer needs and analyze competitor trends
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
Established foundational processes for business operations
Managed large budgets, collaborating with other departments to eliminate redundancies
Monitored market conditions to set accurate product pricing and take advantage of emerging trends
Generated revenues yearly and effectively capitalized on industry growth
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
Trained and developed team members to build human capital
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory
Put together realistic budgets based upon costs and fees for successfully operating business
Prepared bank deposits and handled business sales, returns and transaction reports
Assessed damaged materials and notified maintenance personnel of needed repairs
Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction
Improved, standardized and documented planning and scheduling processes
Worked with marketing teams to create print and online advertisements to bring in new customers
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
Conducted audit inspections and independent checks to verify parts and materials
Prepared annual budgets with controls to prevent overages
Introduced new methods, practices, and systems to reduce turnaround time
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance
Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets
Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines
Implemented inventory-management strategies to maximize availability and decrease waste
Applied insights of global economics and marketing to implement pricing strategies and channels
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
Performed statistical analyses to gather data for operational and forecast team needs
Developed and enforced policies and procedures in compliance with local and federal regulations
Managing Director
Soleymani Moghaddam’s Trading
05.2006 - 05.2017
Primitive in exporting scrap PVC (plasticized polyvinyl chloride) and UPVC (un plasticized polyvinyl chloride) from Iran to Pakistan
Page 8 of 9 Management of export process from purchase to exports
Prepare all Export documentation.
Prepared annual budgets with controls to prevent overages
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing
Monitored office workflow and administrative processes to keep operations running smoothly
Led change and transformation across business areas to deliver benefits and align company resources
Worked closely with organizational leadership and board of directors to guide operational strategy
Documented processes and drafted SOPs to comply with regulations and company policies
Spearheaded successful business development initiatives aligned with company's strategy and core competencies
Introduced new methods, practices, and systems to reduce turnaround time
Piloted cross-departmental projects to achieve successful delivery of new initiatives
Led development of comprehensive business plan to maximize profitability and company performance
Monitored and coordinated workflows to optimize resources
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Devised and implemented innovative and marketing campaigns to promote products and services
Performed statistical analyses to gather data for operational and forecast team needs
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
Reported issues to higher management with great detail
Mitigated business risks by working closely with staff members and assessing performance
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Reduced operational risks while organizing data to forecast performance trends
Negotiated price and service with customers and vendors to decrease expenses and increase profit
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Tracked trends and suggested enhancements to both challenge and refine company's product offerings
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
Scheduled employees for shifts, taking into account customer traffic and employee strengths
Supervised creation of exciting merchandise displays to catch attention of store customers
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Managed purchasing, sales, marketing and customer account operations efficiently
Implemented business strategies, increasing revenue and effectively targeting new markets
Assisted in recruiting, hiring and training of team members
Trained and guided team members to maintain high productivity and performance metrics
Interacted well with customers to build connections and nurture relationships
Implemented innovative programs to increase employee loyalty and reduce turnover
Raised property accuracy and accountability by creating new automated tracking method
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
Monitored daily cash discrepancies, inventory shrinkage and drive-off
Trained new employees on proper protocols and customer service standards
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Led change and transformation across business areas to deliver benefits and align company resources.
Supply Chain Director, owner
Tejarat Tolue Bahar ltd
07.2003 - 11.2008
Forecasting upcoming season’s volume requirements per item
Prospecting vendors and meeting vendors at orchards and plantations at origin to closely examine crop and foreseen product’s importation outcome
Negotiating with vendors per Incoterms to lower first cost to fulfill higher profit margins
Applying for needful permits/licenses to import specific fruit species
Page 7 of 9 Evaluate and confirm phytosanitary certificates to follow license permit issued by
Plant Protection Organization
Coordinating with exporters to prepare all export/import documents according to
Customs and Border Protection guidelines and any other related agencies such as health department, FDA, and Ministry of Agriculture Arrangement of ocean shipments and domestic freights
Negotiate with Steam shipping lines and FTL providers to lower landed cost for higher profit margins
Trained and leading twenty employees
Managed office staff as well as seller’s staff at stores
Be parallel with Customs Brokers for smooth custom’s clearance process
Accomplishments: Inaugural to apply and have reached import permit of exotic fruits in Iran following 34 years of prohibitions
Developed cost effective and efficient methods of packaging
Expanded relation with vendors to increase credit line to 75% Each season succeeded to extent of 150% net profit
Awarded by Iran Agriculture Department:
Revival of Import Permits each year over duration of business operation
Permission to increase volume of imported goods
License to import other exotic fruit.
Evaluated suppliers to maintain cost controls and improve operations
Managed day-to-day business operations
Trained and motivated employees to perform daily business functions
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
Consulted with customers to assess needs and propose optimal solutions
Discovered areas of improvement by generating quarterly operational and sales reports
Established, optimized and enforced business policies to maintain consistency across industry operations
Conducted target market research to discover customer needs and analyze competitor trends
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
Established foundational processes for business operations
Managed large budgets, collaborating with other departments to eliminate redundancies
Monitored market conditions to set accurate product pricing and take advantage of emerging trends
Generated revenues yearly and effectively capitalized on industry growth
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
Trained and developed team members to build human capital
Supervised 25 staff members tasked with handling materials management, planning, purchasing, and customer service dutie25
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
Oversaw demand planning, purchasing, and logistics
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory
Put together realistic budgets based upon costs and fees for successfully operating business
Prepared bank deposits and handled business sales, returns and transaction reports
Assessed damaged materials and notified maintenance personnel of needed repairs
Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction
Improved, standardized and documented planning and scheduling processes
Worked with marketing teams to create print and online advertisements to bring in new customers
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
Conducted audit inspections and independent checks to verify parts and materials
Prepared annual budgets with controls to prevent overages
Introduced new methods, practices, and systems to reduce turnaround time
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance
Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets
Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines
Implemented inventory-management strategies to maximize availability and decrease waste
Applied insights of global economics and marketing to implement pricing strategies and channels
Formulated demand planning and generated supply chain management metrics
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
Performed statistical analyses to gather data for operational and forecast team needs
Developed and enforced policies and procedures in compliance with local and federal regulations
Supervised 25 staff members tasked with handling materials management, planning, purchasing, and customer service duties
Supply Chain Director
Moghaddam’s Brothers Knitting Factory
01.1992 - 06.1995
Contacted vendors to collaborate imports of raw materials and accessorial parts of textile machineries
Accomplished smooth freight process
Oversee all necessary import documents to have arrived in time and all are within customs laws and regulations
Coordinate customs clearance
Coordinate FTL to Factory
Increased profit margin by lowering freight cost
Supervised 120 staff members tasked with handling materials management, planning, purchasing, and customer service duties
Oversaw demand planning, purchasing, and logistics
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance
Provided supply chain guidance to team of 120 employees
Built exceptional rapport with suppliers and transportation companies to create seamless operations
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital
Formulated demand planning and generated supply chain management metrics
Forecasted and managed annual operating budget for every location
Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods
Streamlined inventory management processes to reduce supply chain costs and improve efficiency
Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime
Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing
Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving
Devised and maintained up-to-date database of supplier and vendor performance metrics
Provided supply chain guidance to team of 15 employees
Teamed with sales and marketing teams to confirm that product availability meets customer demand
Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery
Monitored supplier performance for compliance with contract terms and quality standards
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades
Reduced inventory levels and improved supply chain visibility using strategic initiatives
Created and implemented comprehensive supply chain management strategies
Organized and maintained correct inventory levels to drive highest turns possible on inventory
Improved, standardized and documented planning and scheduling processes
Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction
Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets
Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines
Implemented inventory-management strategies to maximize availability and decrease waste
Applied insights of global economics and marketing to implement pricing strategies and channels
Developed and enforced policies and procedures in compliance with local and federal regulations
Education
Bachelors of Science - Business Management
Penn Foster College
Scottsdale, AZ
07.2022 - Current
Certificate of Completion - Excel Essentials For The Real World
XELPLUS
ON LINE
01.2022 - 12.2022
High School Diploma -
Penn Foster High School
Scottsdale, Arizona
09.2012 - 10.2012
Skills
Inbound cargo logistics
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Accomplishments
CERTIFICATE OF COMPLETION WITH THE CHAMBER OF COMMERCE OF
IRAN 25 – JULY - 2006
COMPREHENSIVE SKILLS OF THE INTERNATIONAL TRADE
INTERFNATIONAL BUSINESS MANAGEMENT
COMPREHESIVE SKILLS AND USING THE INCOTERMS
INTERNATIONAL PURCHASING MANAGEMENT AND PROCUREMENT
INTERNATIOANL TRADE DOCUMENTS
Affiliations
Resourceful analytical thinker who has been active in the business of international
commerce and logistics for more than 20 years. Enthusiastic to succeed in all aspects of
global trade.
A self-regulated pioneer female and a member of Iran Chamber of Commerce as an
importer of fresh fruits since 2003.
The foremost and only female that acquired Iranian Commercial ID to import & export all
authorized commodities.
Extensive background in import/export ocean shipments, drayage, FTL, LTL shipments.
Comprehensive background in ocean container documentation.
Proficient in applying all aspects of administrative finance operations.
Excellent oral and written communication skills, fluent in English and Persian.
Skillful in Microsoft Office, international system of units, customs clearance documents,
and Incoterms.
Knowledgeable of all geographical situations in the U.S, Canada, Middle East, Far East,
and some Europe’s major seaports, rail ramps, and ICDs. Also familiar with their rules and
regulations.
Well-informed about all major ocean shipping lines and their services.
Gifted ability to persuade vendors and clients.
Competent to use discretion and personal judgments to ship/accept goods using the most
efficient and cost-effective route to increase the revenue.
High potentials to develop business skills and adapt to new environments.
Page 2 of 9
A critical thinker, who plans, organizes, prioritizes, makes decisions, and solves problems.
Use the mindset to make decisions.
Creative and inquisitive
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelors of Science - Business Management
Penn Foster College
07.2022 - Current
Certificate of Completion - Excel Essentials For The Real World