Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Websites
Timeline
Generic

Sharath Kumar Gade

Herndon,VA

Summary

Accomplished Sr. Salesforce Developer with a proven track record at TCS, enhancing sales agent productivity through innovative Salesforce solutions. Expert in Salesforce development and design, data migration, and performance optimization, demonstrated by a 15% revenue increase in a key project. Skilled in fostering cross-functional team collaboration and agile project management, ensuring timely and high-quality deliverables. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Salesforce Developer

TCS
Virginia, VA
04.2024 - Current
  • Collaborated with Salesforce architects to design and implement innovative solutions that enhance the productivity and capabilities of Sales Agents
  • Implementation of the 'Pen Collect' savings program within PenFed Credit Union, aimed at encouraging members to save money through an innovative rewards system
  • Collaborated with cross-functional teams including marketing, finance to ensure the successful launch and continuous improvement of the 'Pen Collect' program within the Salesforce ecosystem
  • Utilized Agile methodologies for project management, participating in sprint planning, daily stand-ups, and retrospectives to deliver high-quality solutions on time
  • Designed and built custom Lighting web components to address specific business requirements, enhancing user experience and functionality of Salesforce applications
  • Implemented data loss prevention strategies, including real-time monitoring and alerting, to detect and prevent unauthorized access or data breaches
  • Achieved client requirements using Lightning Web Components and server, client-side controllers to meet the business requirements
  • Implemented and optimizes Salesforce data models and wrote efficient SOQL/SAQL queries for data retrieval, ensuring optimal performance and accuracy
  • Utilized Salesforce Data Loader to perform bulk data operations, including importing, exporting, updating, and deleting large volumes of data, ensuring data integrity and efficiency
  • Designed and implemented dataflows and recipes to transform and prepare data from various sources, ensuring accurate and up-to-date analytics
  • Streamlined and maintained CI/CD pipelines using AutoRABIT and Git, streamlining the development lifecycle and enabling rapid delivery of new features and updates
  • Developed custom Salesforce applications using advanced configuration, MuleSoft, and other integration tools or Salesforce connectors to meet complex business requirements
  • Implemented Salesforce best practices to ensure scalability, maintainability, and performance of custom solutions across various projects
  • Participated in Salesforce AI training programs and certifications to enhance skills and knowledge

Sr. Salesforce Developer

HIH INC
Huston, TX
04.2023 - 03.2024
  • Implemented Education Cloud to streamline the Instructor Management Lifecycle which includes Instructor Application form, Staff approvals
  • Experience in synchronizing data between Salesforce and Heroku databases, enabling consistent and up-to-date information for business process
  • Implemented course schedule page using LWC and placed in the experience cloud
  • Increased Test coverage for all the Apex classes and Triggers with a minimum of 85% code coverage
  • Demonstrated ability to effectively manage and prioritize tasks within Jira & Confluence ensuring timely project completion and meeting project goals
  • Implementing Salesforce development best practices, including governor limits, code optimization, and security considerations
  • Expert in understanding business requirements and delivering using salesforce functionality like (Apex, VF, Triggers, batch, LWC, (HTML, JavaScript, CSS) and salesforce declarative tools (Flows)
  • Implemented Invocable Actions within Lightning Flows to invoke custom Apex methods and perform complex business logic or data manipulation
  • Demonstrated Copado (Devops tool) with client and explained how copado will improve release management time and efficiency
  • As part of the AMPP infrastructure, Git is used for deployments, and Bitbucket is used for storing, managing, and tracking code change
  • Worked closely with a team of developers and engineers to create, test, and deploy comprehensive Salesforce solutions that streamline processes and improve user experiences
  • Actively participated in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Created a comprehensive dashboard to analyze and monitor the sales performance of AMPP using Salesforce CRM analytics
  • Implemented Sales Performance Analytics Dashboard POC

Sr. Salesforce Developer

Virtusa Corporation
Irving, TX
09.2017 - 02.2023
  • Collaborated with business owners' engagements with using financial service cloud solutions in the wealth management segment, which provides fiduciary services, private banking, retirement services, investment management, and advisory services to companies
  • Proficient in debugging and troubleshooting Salesforce code, employing advanced techniques, and leveraging debugging tools, logs, and error messages to quickly identify and resolve issues, resulting in improved application performance
  • Mentored and partnered with the client on the current architecture to review the productivity, Identify the bottlenecks in performance, and implemented solutions to those delays yielding a 10% increase in customer satisfaction
  • Mentoring and working in agile/scrum development process with continuous integration environments and with strong communication skills
  • Engaging in technical leadership meetings to improve areas of Salesforce development, for instance, using LWC and lightning flows
  • Implemented digital forms on service cloud using LWC and placed those forms in experience cloud
  • Encouraged collaboration within Service Cloud Communities to enhance customer engagement and support
  • Implemented Einstein chatbot and reduced the wait time between customer and support agents
  • As part of the current organization’s infrastructure, Git is used for deployments, and Bitbucket is used for storing, managing, and tracking code change
  • Implement software release and post-release activities, including demo development and user training handling technical design documents (TDD)
  • An expert in project management with identifying the necessary stories and epics based on the business needs and platform understanding
  • Built a Call Log Automation project for the call center customer team
  • This was built entirely on sales cloud domain using Salesforce lightning flows
  • Develop technical designs and implement Salesforce changes by working with IT project managers, business analysts, and senior software developers
  • Collaborated with the business to implement care plan system which takes actionable steps to support the health of a patient
  • Achieved the Call Log Automation project within the given timeline & Under budget which increase the 15% of denta quest’s revenue
  • Expert in using Developer Console and Launched Visual Studio Code for using custom development for LWC (HTML5, JavaScript, CSS)
  • Developed Excel-based reports and dashboards to analyze Salesforce data, providing actionable insights for sales and marketing teams
  • Actively participated in Agile environment which includes Like sprint planning and retrospectives processes
  • Worked in the Agile methodologies to improve project predictability and responsiveness to changing requirements
  • Resolved Code migration by using Flosum built specifically for Salesforce development and handles all Salesforce object class types such as lightning component
  • Improved the quality of the release by defining/supporting user acceptance testing (UAT) and receiving feedback from prerelease testers
  • Collaborated with Clients and Stakeholders to drive Salesforce functional and development strategy
  • Standardized the deployment process from Developer Sandbox to SIT Sandbox & Production Environment using Gearset
  • Implemented and configured Service Cloud for efficient case creation, assignment, and resolution
  • Increased product and services by 23% using salesforce functionalities and improved user experience
  • Investigate and resolve production issues and provide technical documentation for new and existing software functions
  • Improved and migrated the code/components from Sandbox to another Sandbox & Production Environment using Changeset
  • Collaborated with the QA team and provide the application flow demo before the unit testing process starts
  • Implemented Event Monitoring, Einstein Analytics, Einstein Dashboard, and Salesforce to Marketo Integration
  • Streamlined version control using CI/CD pipelines with help of the DevOps/Release Management team
  • Coordinated with business on replacing Marketo’s existing marketing application with Marketing Cloud
  • Developed the integration between Sales Cloud & Marketo Using Rest API
  • Analytical thinking and problem-solving capabilities working in a fast-paced environment

Salesforce Developer

Techno Bytes
Ashland, MA
08.2016 - 09.2017
  • Involved in all phases of the Software Development Life Cycle (SDLC) starting from requirements gathering and design
  • Written triggers to process incoming customer service e-mail requests to automatically create new case records
  • Ability to work on agile environment extended hours/on-call support as needed to support any major outages, especially during Production deployment
  • With the current architecture in place there are huge performance issues with data loads, overall campaign configuration process, reporting, and scalability issues with the current integrations and applications
  • Adapted to changing requirements in an agile environment, ensuring flexibility and responsiveness
  • Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
  • Developed APEX Classes, Controller Classes, and APEX Triggers for various functional needs in the application
  • Migrated data from CSV files to SFDC using ETL tools like Data Loader

Software Engineer

CMC Limited
Hyderabad, India
02.2013 - 11.2014
  • Analyzed the business requirements and worked on developing use cases
  • Worked on basic testing codes for video transmission handling of NAU devices using Java and Spring Framework

Software Engineer

Wings Info PTV Limited
Hyderabad, India
07.2012 - 02.2013
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance
  • Experience working in a fast-paced environment
  • Proficiency in Microsoft Excel for data analysis, manipulation, and reporting

Education

Master’s - computer science

Rivier University
New Hampshire
01.2016

Bachelor of Technology - Computer Science Engineering

JNTU University
India
01.2012

Skills

  • Performance optimization
  • RESTful apis
  • Security implementation
  • Salesforce development and design
  • Data migration
  • Salesforce integration

Certification

  • Salesforce Certified Platform Developer 401, Active
  • Salesforce Certified Administrator 201, Active
  • Salesforce Certified Sales Cloud Consultant, Active
  • Salesforce Marketing Cloud Email Specialist, Active
  • Salesforce Experience Cloud Consultant, Active
  • Salesforce Health Cloud Accreditation, Active
  • Salesforce Certified CPQ Specialist, Active
  • Salesforce AI Certified Associate, Active

Professional Highlights

  • Overall, 8+ years of Information technology experience and 5+ years as a Certified Salesforce Developer experience in building applications in Salesforce.com, which includes salesforce configurations such as custom objects, custom formula fields, validation rules, custom profiles, permission sets, workflows, process builder, reports & dashboards, and relational database (SOQL & SOSL)
  • Proficient in working with Salesforce Lightning (LWC & AURA), Apex Classes, Controllers & Triggers, Visualforce, Salesforce Flows, Data Loader Migration Tool, backend web services (RESTful APIs (JSON, XML) & SOAP)
  • Identified and resolved data-related challenges through innovative solutions within Einstein Analytics, improving overall data quality and reliability.
  • Designed POC for Financial Services Cloud for COVID-19 Relief form where customers can check both case information and contact name this was implemented using Experience Cloud, Lighting Components & Chatbot and adoption salesforce coding best practice.
  • Detailed oriented Knowledge of Salesforce Domain like (Sales Cloud, Service Cloud, and Health Cloud, Financial Cloud, Experience Cloud)
  • Excellent Communication skills, frequent interaction with internal stakeholders, and the ability to work in fast paced environment.
  • Stayed updated with the latest advancements in Salesforce technology, continuously leveraging new tools and features to benefit projects.
  • Experience using deployment tools like Changeset, DocuSign, Gearset, GIT, GitHub, Devops tools (Flosum, Copado)

Timeline

Sr. Salesforce Developer

TCS
04.2024 - Current

Sr. Salesforce Developer

HIH INC
04.2023 - 03.2024

Sr. Salesforce Developer

Virtusa Corporation
09.2017 - 02.2023

Salesforce Developer

Techno Bytes
08.2016 - 09.2017

Software Engineer

CMC Limited
02.2013 - 11.2014

Software Engineer

Wings Info PTV Limited
07.2012 - 02.2013

Master’s - computer science

Rivier University

Bachelor of Technology - Computer Science Engineering

JNTU University
Sharath Kumar Gade