Customer Service Staff Member
Cherry Smash
Coral Springs
10.2025 - 10.2025
- Assisted customers with product inquiries and service requests.
- Maintained cleanliness and organization in service areas.
- Collaborated with team members to enhance customer experiences.
- Resolved customer complaints professionally and promptly.
- Engaged customers with friendly conversations to foster relationships.
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Maintained an organized work environment, including stocking shelves and organizing displays.
- Kept updated on new products, services, promotions and pricing changes.
- Followed up with customers after purchase to ensure satisfaction with product and service received.
- Provided product information to customers and addressed all questions promptly and knowledgeably.
- Communicated professionally with coworkers, supervisors, vendors and customers both verbally and in writing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.