SHARAYA OATMAN
Garfield Heights,OH
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
10
10
years of professional experience
Work History
Accounting Assistant
LIBERTY FORD AURORA
10.2020 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Bakery Manager
O MY CREATIONS, LLC
09.2016 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Warehouse Assistant
Amazon
08.2020 - 03.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
SERVICE CONSULTANT
Medical Mutual
06.2016 - 12.2016
- Provided information about service procedures and expected timelines.
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Documented payment details and personal information on customer accounts.
- Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
Service Consultant
Progressive
05.2014 - 05.2016
- Provided information about service procedures and expected timelines.
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Provided exceptional support to customers, resulting in a significant decrease in complaint rates.
- Maintained accurate records of all client interactions within company CRM software, ensuring seamless handovers between team members when required.
Education
Associate of Applied Science - Accounting
Southern New Hampshire University
Hooksett, NH12.2025
Skills
- Customer Service
- Bank Reconciliation
- Microsoft Excel
- Journal Entries
- Accounts Payable and Receivable
- Strong Communication Skills
Timeline
Accounting Assistant
LIBERTY FORD AURORA
10.2020 - Current
Warehouse Assistant
Amazon
08.2020 - 03.2024
Bakery Manager
O MY CREATIONS, LLC
09.2016 - Current
SERVICE CONSULTANT
Medical Mutual
06.2016 - 12.2016
Service Consultant
Progressive
05.2014 - 05.2016
Associate of Applied Science - Accounting
Southern New Hampshire University
Similar Profiles
SEAN RIBARSEAN RIBAR
Automotive Technician at Liberty Ford AuroraAutomotive Technician at Liberty Ford Aurora
Sharaya OatmanSharaya Oatman
Accounting Assistant at Liberty Ford AuroraAccounting Assistant at Liberty Ford Aurora
Jennifer HudspethJennifer Hudspeth
Service Advisor at Sarchione FordService Advisor at Sarchione Ford