Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Sharaya Oatman

Garfield Heights,OH

Summary

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in account reconciliation with an eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

10
10
years of professional experience

Work History

Accounting Assistant

Liberty Ford Aurora
01.2019 - Current
  • Reconcile invoices and identify discrepancies
  • Create and update expense reports
  • Process reimbursement forms
  • Prepare bank deposits
  • Enter financial transactions into internal databases
  • Check spreadsheets for accuracy
  • Maintain digital and physical financial records
  • Issue invoices to customers and external partners, as needed
  • Review and file payroll documents
  • Participate in quarterly and annual audits
  • Reconciled and reviewed operations databases and accounting system records with 100% accuracy.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable
  • Evaluate expense reports for accuracy and adherence to company policies.

CEO

O My Creations,LLC
12.2016 - Current
  • Researching new products or ingredients in order to develop new recipes or improve existing ones
  • Scheduling shifts for employees according to work requirements and business needs
  • Meeting with suppliers to discuss pricing or new product development opportunities
  • Keeping abreast of industry trends to ensure that products are appealing to customers
  • Maintaining inventory levels of all ingredients and products.
  • Training employees on bakery procedures, equipment usage, food safety practices, and other aspects of their position.
  • Reviewing sales records and making adjustments to product prices as needed.
  • Working with marketing staff to develop promotions and advertising strategies that increased sales by 30%.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.

Warehouse Assistant

Amazon
08.2020 - 01.2021
  • Process, package and ship orders
  • Organized stocked and maintain inventory
  • Inspect products for defects and damages
  • Examine ingoing and outgoing shipments
  • Organized warehouse space
  • Receive, unload and place incoming inventory items appropriately
  • Check, verify and fill customer invoices.
  • Handled day-to-day shipping and receiving overseeing more than 300 packages per day

Service Consultant

Medical Mutual
06.2016 - 12.2016
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
  • Refer unresolved customer grievances to designated departments for further investigation
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Service Consultant

Progressive Insurance
05.2014 - 05.2016
  • Handles inquiries and transactions for single line of business
  • Identifies customer's motive for calling and understands customer's insurance needs
  • Adds and deletes vehicles, drivers, and coverage from existing policies
  • Processes cancellations, renewals, reinstatements, endorsements, payments, and state/federal filings on Progressive systems
  • Advocates for and educates on Progressive's products and services
  • Uses software applications to track, gather information and answer inquiries.

Education

Bachelor of Science - Business Administration and Management

DeVry University
Downers Grove, IL
05.2024

Skills

    • Time management
    • Analytical thinking
    • Problem-solving skills
    • Organization and strong attention to detail
    • Stellar written and verbal communication skills
    • Active listening
    • Clerical knowledge
    • Business knowledge
      • Reports Reconciliation
      • Accounts Payable and Receivable
      • Collections and Invoice Processing
      • Administrative Support
      • Customer Service
      • Business Correspondence
      • Regulatory Compliance

Activities

Dean's List- 4.0 GPA

Timeline

Warehouse Assistant

Amazon
08.2020 - 01.2021

Accounting Assistant

Liberty Ford Aurora
01.2019 - Current

CEO

O My Creations,LLC
12.2016 - Current

Service Consultant

Medical Mutual
06.2016 - 12.2016

Service Consultant

Progressive Insurance
05.2014 - 05.2016

Bachelor of Science - Business Administration and Management

DeVry University

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Sharaya Oatman