SharayLa McKenzie
Belleville,IL
Summary
Dynamic professional with extensive experience in customer service and food safety, honed at BJC Memorial Hospital. Proven ability to manage inventory and resolve issues efficiently while maintaining a clean environment. Skilled in cash handling and effective communication, consistently enhancing patient and customer experiences through dedicated service.
Overview
1
1
year of professional experience
Work History
Gas Station Attendant
Midwest Petroleum
Belleville, Illinois
05.2025 - Current
- Maintained cleanliness and organization of fuel pumps and convenience store area.
- Assisted customers with fuel purchases and store inquiries.
- Operated cash register and processed transactions efficiently.
- Restocked shelves with merchandise to ensure availability for customers.
- Provided friendly customer service to enhance shopping experience.
- Collaborated with team members to ensure smooth daily operations.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Verified age requirements for purchase of alcohol and tobacco products.
Patient Dining Associate
BJC Memorial Hospital
Belleville, Illinois
08.2025 - 10.2025
- Served meals to patients while ensuring dietary restrictions were followed.
- Assisted kitchen staff with food preparation and sanitation tasks daily.
- Delivered exceptional customer service to enhance patient dining experiences.
- Maintained cleanliness of dining areas and kitchen equipment throughout shifts.
- Collaborated with healthcare team to address patient needs and preferences.
- Monitored inventory levels and reported shortages to supervisory staff promptly.
- Followed safety protocols for food handling and sanitation consistently.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
Dining Room Server
EverTrue Meridian Village
Edwardsville, Illinois
03.2025 - 04.2025
- Greeted and seated guests in a welcoming manner.
- Provided menus and explained daily specials to patrons.
- Took food and beverage orders accurately from customers.
- Delivered meals and drinks promptly to dining tables.
- Assisted in maintaining cleanliness of dining area and tables.
- Collaborated with kitchen staff for efficient order fulfillment.
- Addressed customer inquiries and resolved minor issues swiftly.
- Ensured compliance with health and safety standards consistently.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Collaborated with kitchen staff in order to ensure prompt delivery of food items.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
Education
High School Diploma -
Southwestern Illinois College
Belleville, ILSkills
Working in this field has given me great customer service, along with a plethora of other skills Working in a hospital or nursing home has given me great time management skills and communication skills, finding good solutions to almost everyday problems has also become a regular occurrence in the work field, no matter the job Food safety and maintaining a clean premises are good skills that I've also managed to keep in my arsenal of different skills, not to toot my own horn, but cashing customers out in a timely manner is one of the skills I've picked up while working as a gas station clerk
- Customer service
- Cash handling
- Food safety
- Inventory management
- Patient care
- Problem resolution
- Time management
- Communication skills
- Stocking shelves
- Cleanliness and hygiene
- Operating cash register shelter
Timeline
Patient Dining Associate
BJC Memorial Hospital
08.2025 - 10.2025
Gas Station Attendant
Midwest Petroleum
05.2025 - Current
Dining Room Server
EverTrue Meridian Village
03.2025 - 04.2025
High School Diploma -
Southwestern Illinois College