Sharayne Ball
Elgin,IL
Summary
Accomplished Certified Nursing Assistant and Professional Bus Operator with a proven track record in patient care and passenger safety. Leveraged defensive driving and empathetic patient interaction skills at Universal Asian Metro, enhancing patient well-being and safety. Demonstrated a clean driving record and exceptional customer service, significantly contributing to positive environments and operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bus Driver
SafeWay Transportation
2023.07 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
Sr Tax Consultant
Financial Advisory Agency
2015.01 - Current
- Computed tax depreciation rates on business assets like technology and vehicles.
- y prepare submissions.
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
- Reconciled tax accounts to prevent discrepancies and maintain readiness for expected tax liabilities.
- Reviewed financial reports to correctly ascertain taxation and statement requirements.
- Responded promptly to official tax notices requiring clarifications and additional submissions.
- Helped organization maintain full compliance with local, state and federal tax requirements with diligent application of best practices.
Certified Nursing Assistant
Universal Asian Metro
2013.06 - 2022.09
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Professional Bus Operator
Pace Suburban
2015.01 - 2021.09
- Provided exceptional customer service to passengers, addressing inquiries, and resolving concerns in a timely and professional manner.
- Collaborated with dispatchers to quickly resolve route disruptions or delays, minimizing inconvenience to riders.
- Maintained a strong attendance record demonstrating reliability as an essential team member consistently available for assigned shifts.
- Managed fare collection efficiently while maintaining accuracy in accounting for revenue at the end of each shift.
- Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
- Contributed to a positive work culture among fellow drivers by sharing best practices and lending support when needed.
- Increased rider retention through courteous and professional interactions with passengers, addressing their concerns and answering questions.
- Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
Education
High School Diploma -
Elgin High
Elgin06.2009
Skills
- Clean Driving Record
- Safety-focused
- Pre-Trip Inspections
- Weather condition driving
- Traffic laws knowledge
- Defensive Driving
- Passenger Safety
- Transporting Students
- Inclement weather driving
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Public Notary NNA Certified
Tax Consultant
Certified Yoga Instructor
Yoga, Meditation, Journaling, Tennis, Swimming,Dancing
Hobbies and Interests
- Yoga: Practicing regularly to maintain physical and mental well-being.
- Swimming: Engaging in recreational and competitive swimming for fitness and relaxation.
- Tennis: Playing both casually and in local leagues to improve skills and enjoy friendly competition.
- Dancing: Participating in dance classes and events, enjoying various styles such as salsa, ballroom, and contemporary.
Additional Information
Volunteer Experience
Mentor for 5th and 6th Grade Girls
I Am Lead , Elgin, IL 60120
December , 2023 – Present
- Provide guidance and support to young girls, helping them develop confidence and leadership skills.
- Organize and lead activities that promote personal growth and academic success.
- Foster a positive and encouraging environment for mentees to express themselves and achieve their goals.
Parent Advocate
Non-Profit Sarcadosis Foundations], Chicago IL
December, 2023 – Present
- Collaborate with therapists to facilitate group therapy sessions for mothers who have experienced trauma.
- Conduct yoga and mindfulness exercises to help mothers manage stress and promote mental well-being.
- Provide support and resources to parents navigating the child welfare system.
- Advocate for the rights and best interests of families and children.
- Develop and implement family support plans in collaboration with social workers, educators, and other professionals.
- Facilitate workshops and training sessions to empower parents and enhance their advocacy skills.
Timeline
Bus Driver
SafeWay Transportation
2023.07 - Current
Sr Tax Consultant
Financial Advisory Agency
2015.01 - Current
Professional Bus Operator
Pace Suburban
2015.01 - 2021.09
Certified Nursing Assistant
Universal Asian Metro
2013.06 - 2022.09
High School Diploma -
Elgin High
Public Notary NNA Certified
Tax Consultant
Certified Yoga Instructor
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