Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharda Dawson

Rialto ,CA

Summary

Compassionate Direct Support Professional with a proven track record at New Discovery Residential Home since 2014, enhancing client well-being through effective medication administration and crisis intervention. Skilled in time management and client documentation, I foster strong communication and teamwork to achieve personalized care goals, ensuring dignity and safety for individuals with disabilities. Iam a quick learner once shown how to go about the task .

Overview

2013
2013
years of professional experience
1
1
Certification

Work History

Direct Support, Professional

New Discovery Residential Home
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Clerical Officer

County of San Bernardino
06.2012 - 02.2013
  • Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
  • Developed effective time management skills by prioritizing tasks according to urgency and importance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained high levels of accuracy when entering data into company databases, ensuring information consistency throughout the organization.

Education

Associate In Physical Therapy -

Valley Community College
San Bernardino, CA

High School Diploma -

Fontana High School
Fontana, CA
05.2006

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Direct patient care
  • Transportation
  • Appointment scheduling
  • Patient care
  • Disability awareness
  • Social skills development
  • Patient management
  • Good communication and interpersonal skills
  • Team builder ; knows how to take charge
  • Multitask
  • Present myself in a professional demeanor
  • Knows how to work effectively with divers groups

Certification

DSP 1&2

Timeline

Clerical Officer

County of San Bernardino
06.2012 - 02.2013

Direct Support, Professional

New Discovery Residential Home

Associate In Physical Therapy -

Valley Community College

High School Diploma -

Fontana High School

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Sharda Dawson