Sharda Johnson

will function in the operator's section of patient care administrative services at the Va Medical Center.

• Operates telephone switchboard consoles, answer recurring kinds of telephone calls, uses printed or computerized directories, and connect local calls and regular or special long-distance calls to their proper destinations
• Connects incoming calls to the appropriate office or individual
• Provides information regarding on call staff, pagers, overhead page, notify facility management staff of issues that arise, VA police as requested
• Facilitate conference calls, assist with international calls, provide extensions, and transfers consistent with SOPS
• Assists with on-the-job training for new telephone operators
• Recognize and handle all threatening and emergency calls consistent with SOPs

• Responds to police, fire, or other emergency calls, monitor alarm systems, and notifies the proper responders and authorities
• Operates a variety of communication equipment such as radios, alarms, paging systems, and secure voice equipment

The Supply Technician will function in Logistics Service.

• Monitors expiration dates, rotates stock to limit outdate and removes items from use as required by outdate
• Supports managers in checking inventory for stock identified for recalled items and hazard alerts; ensures critical supplies are appropriately monitored and controlled, resolving deviations when possible and escalating significant deviations to the Inventory Management Specialists
• Completes specialty cart preparation and stocking
• Cleans assigned secondary areas (shelves and bins) in accordance with aseptic principles as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards as scheduled

The Behavioral Health Technician supports the residential and inpatient milieu by facilitating therapeutic activity groups, assisting clients in acquiring skills to manage their eating disorder, maintaining a recovery-oriented environment, and providing general support and assistance.

• Schedules patient appointments
• Supports the residential and inpatient milieu by facilitating therapeutic activity groups, assisting clients in acquiring skills to manage their eating disorder, maintaining a recovery-oriented environment, and providing general support and assistance
• Perform other Workforce Management duties - schedule management, leave management, report management, compliance management and training logistics
• Assist in supervising production personnel
• Provide guidance, assistance and training to technicians
• Assist in determining daily workflow
• Assist in supervising laboratory personnel
• Provide guidance and assistance to lower-level technicians
• Assist in determining daily workflow
• Assist the Outlet Manager or Assistant Manager to develop and update F&B knowledge of all colleagues on a regular basis
• To proactively manage personal development, in order to increase performance levels and provide opportunities for career development
• Manage team of 5-9 security access analysts, including task management, operational effectiveness, performance management, and people development
• Schedules patient appointments

Mental Health Technician (MHT), you'll be an integral part of our treatment team, providing continuous care, supervision, and positive role modeling to patients across various age groups. Working under the guidance of a Registered Nurse, you'll contribute to creating a therapeutic environment that fosters patient support and well-being.

If you are passionate about mental health care and ready to make a meaningful difference in patient's lives, join us at Ridgeview Institute Smyrna. Here, you will be a crucial member of our dynamic and compassionate healthcare team, where your dedication as a Mental Health Technician (MHT) will positively impact the overall treatment experience for our diverse patient population.

• Schedules patient appointments
• Provide Program Support for incoming/outgoing Veterans/Patients to receive positive experiences
• Responds to questions from patients incoming to the hospital concerning healthcare services and benefits available
• Works with Providers, Nurse Managers, and Service Level Advocates (SLA) to help resolve issues and concerns and communicating with patients about their experiences of care
• Performs general administrative support related to the inpatient/outpatient entering and exiting the hospital
• Performs patient look up in the Bed Management System (BMS) as needed for visitors and patient drop offs
• Performs typing work, whether from voice recordings or written material using word processing software equipment
• Types letters, reports, schedules, call lists, and other general office material

Schedule new and follow-up patient appointments. Mail new patient packets, obtain demographic information, request medical records, and verify insurance information.

Conduct eligibility and verification of benefits for all scheduled patients prior to appointments.

Obtain referrals as needed based upon eligibility and third-party guidance provided in findings.

Search for, set-up, and maintain third party website access to perform eligibility and verification functions. Copy and paste all.

Greet patients and visitors in a friendly manner upon arrival to clinic and notify staff members of arrivals as appropriate.

Guide patients in completing the registration process upon arrival. Check them in and out of clinic and ensure that materials related to insurance, contact information, and release/acknowledgement forms are on file and up to date.

Record and verify outstanding patient balances.

Address incoming phone calls, faxes, and emails.

Run EDS (Medicaid) eligibility daily on all patients.

Prepare daily schedule and profiles used by the clinic for the next day’s business.

If assigned the role of Team Leader, fulfill extra responsibilities in addition to regular job duties including providing staff training and ensuring.

• provider schedules are up to date to provide adequate clinic coverage.
• Schedule new and follow-up patient appointments
• Mail new patient packets, obtain demographic information, request medical records, and verify insurance information
• Conduct eligibility and verification of benefits for all scheduled patients prior to appointments
• Obtain referrals as needed based upon eligibility and third-party guidance provided in findings
• Search for, set-up, and maintain third party website access to perform eligibility and verification functions
• Greet patients and visitors in a friendly manner upon arrival to clinic and notify staff members of arrivals as appropriate
• Guide patients in completing the registration process upon arrival
• Check them in and out of clinic and ensure that materials related to insurance, contact information, and release/acknowledgement forms are on file and up to date
• Record and verify outstanding patient balances
• Address incoming phone calls, faxes, and emails
• Run EDS (Medicaid) eligibility daily on all patients
• Prepare daily schedule and profiles used by the clinic for the next day’s business
• If assigned the role of Team Leader, fulfill extra responsibilities in addition to regular job duties including providing staff training and ensuring provider schedules are up to date to provide adequate clinic coverage

The Customer Service Representative reports directly to the Store Manager and is responsible for the safe and profitable operation of a retail facility. The incumbent will provide exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all.

This position requires basic proficiency in math, making change, operating a cash register, checking till at the end of shift, maintaining required inventory levels, using Microsoft Office suite and excellent customer service skills that serve to promote the business.

• The Customer Service Representative reports directly to the Store Manager and is responsible for the safe and profitable operation of a retail facility
• Provide exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all
• This position requires basic proficiency in math, making change, operating a cash register, checking till at the end of shift, maintaining required inventory levels, using Microsoft Office suite and excellent customer service skills that serve to promote the business

Customer Service Representative is the central point of contact for customers and liaises with other departments to ensure perfect end-to-end execution of all sales orders. A strong candidate will have the ability to build a rapport with our customers and to make decisions to facilitate and expedite order delivery. Knowledge of excel, Microsoft Dynamic NAV (Navision), and experience in manufacturing settings is a strong plus.

• Assisted customers daily with their telecommunications account
• Demonstrated leadership and flexibility during staffing challenges
• Developed monthly commission by achieving maximum quota of calls
• Introduced MCI account holders with new programs to consider