Shardasia Hicks
Summary
Human resources professional prepared to lead and innovate within organization. Extensive experience in developing and implementing HR policies that align with business goals. Known for fostering collaborative environments and driving results through strategic planning and adaptability. Proficient in employee relations and performance management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Human Resources Director
Northampton County Local Government
12.2022 - 03.2025
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Onboarding and exit interviews
- Established clear expectations for all employees through well-defined job descriptions and performance metrics.
- Reduced employee turnover rate with proactive retention strategies and fostering a positive work environment.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
Quality Control Inspector
Hampton Farms
05.2015 - 12.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Machine Operator
Smithfield Packing
07.2013 - 02.2015
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Cashier
Condreys
04.2010 - 11.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promote specials.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Hertford County High School
Ahoskie, NC06-2012
Skills
- HR policies implementation
- Internal investigations
- Onboarding processes
- Employee handbooks
- Computer skills
- Microsoft word
- Good communication skills
- Fast learner
- Computer application
- Good listener
- Typing skills
- Exit interviews
Certification
UNC School Of Government
Languages
English
Native or Bilingual
Timeline
Assistant Human Resources Director
Northampton County Local Government
12.2022 - 03.2025
Quality Control Inspector
Hampton Farms
05.2015 - 12.2022
Machine Operator
Smithfield Packing
07.2013 - 02.2015
Cashier
Condreys
04.2010 - 11.2011
High School Diploma -
Hertford County High School
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