Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Shardee Burston

Norfolk,VA

Summary

Committed teaching assistant with a background in adapting educational materials to meet diverse student needs. Skilled in creating engaging learning environments, and providing support for instructional tasks. Strengths include strong communication, organizational, and collaboration skills. They have contributed positively to improving classroom dynamics and enhancing student understanding through innovative teaching strategies.

Overview

16
16
years of professional experience

Work History

Nutrition Staff

Boston Public Schools
Boston, VA
09.2024 - Current
  • Provides assistance to teachers in the daily management and instruction of the students.
  • Responsible for performing a variety of tasks in order to help facilitate the daily classroom instruction and activities.
  • Ability to work closely with children with learning disabilities, and emotional disabilities.
  • Closely monitors the needs of the students, including basic personal needs, safety, physical help, observation, and reporting of student behavior.
  • Helping with standard tasks such as grading, making copies, and collecting homework.
  • Ability to remain calm and patient at all times.
  • Ensures compliance with applicable federal, state, and local laws and regulations.
  • Monitored student progress and provided feedback to both students and teachers.

Paraprofessional

City On A Hill Charter High School
Roxbury, MA
04.2022 - 12.2023
  • Ability to assist in classroom instruction and learning for daily lessons.
  • Prepared classroom materials and educational resources for daily lessons.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Provided guidance to students in the classroom setting.
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Recorded and maintained accurate student records and progress reports.
  • Communicated and collaborated well with educators from various grade levels.
  • Took class attendance and recorded absences.
  • Supplied one-on-one attention to each student during group activities.

Public Safety Officer

Longwood Security
Boston, MA
01.2019 - 03.2022
  • Location: Boston Healthcare for the Homeless.
  • Investigated crimes, accidents and other reported incidents to foster resolution.
  • Assisted in the training and supervision of new public safety personnel.
  • Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
  • Participated in community outreach programs to educate the public on safety and crime prevention.
  • Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.

Public Safety Officer

Tufts Medical Center
Boston, MA
09.2018 - 04.2019
  • Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
  • Ensured safety and welfare of patients through constant supervision.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Maintained patient records and documented care activities.
  • Morgue experience.
  • Medical Flights Experience.
  • Investigated crimes, accidents and other reported incidents to foster resolution.
  • Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
  • Provided escorts for individuals who requested assistance after dark hours.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted in the training and supervision of new public safety personnel.
  • Performed first aid and CPR when necessary, until medical personnel arrived on scene.

Residential Counselor

Vinfen
Randolph, MA
03.2017 - 01.2019
  • Engaged patients in therapeutic activities to promote social skills and community integration.
  • Modified treatment plans to support client goals and status.
  • Created client treatment plans based on assessments and goals.
  • Referred clients to external resources for additional support.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Provided emotional and psychological support to clients in crisis situations.
  • Advocated for patients' rights and access to necessary health care services.
  • Assisted clients with daily living activities such as meal planning, medication management, budgeting.
  • Collaborated with other professionals to coordinate services for clients.

Chef

Court Cafe' At Suffolk County Superior Court
Boston, MA
11.2015 - 02.2017
  • Kept up to date with current culinary trends, as well as health and safety regulations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Collaborated with restaurant management to align kitchen operations with goals of establishment.
  • Exercised portion control for items served, eliminating waste.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Checked the quality of raw materials before use.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Stored foods correctly using correct storage containers and labelling systems.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.
  • Resolved customer complaints regarding food quality or service promptly and professionally.
  • Served attorneys, judges, clerks of court, and other personnel.

Shift Leader

Legal Seafood
Cambridge, MA
12.2013 - 10.2015
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Identified needs of customers promptly and efficiently.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Planned and managed resources to consistently meet production, quality, and cost goals.
  • Monitored inventory levels and ordered supplies as needed.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Utilized POS systems efficiently for order processing and inventory management.

Baker

Panera Bread
Dorchester, MA
08.2013 - 05.2014
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Cut and shaped dough for rolls, bread and various pastries.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Stocked shelves with freshly baked goods throughout the day as needed.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
  • Followed food safety guidelines while preparing all food items.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Rolled and kneaded dough in preparation for cutting and shaping.
  • Set ovens to appropriate temperatures to pre-heat.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Finished baked goods with glazes, icings and other toppings.

Sale's Associate

Macys
Boston, MA
02.2012 - 06.2013
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Assessed customer needs to provide assistance and information on product features.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Handled returns and exchanges according to company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Described merchandise and explained use, operation and care.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Organized stockroom shelves according to size, color, or style.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Prep Cook

Northeastern University
Boston, MA
06.2010 - 02.2012
  • Followed recipes to prepare meals according to customer specifications.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Checked freshness of food and ingredients prior to use.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Received and stored food and supplies.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Discarded spoiled food items immediately following established procedures.
  • Checked quality of food products to meet high standards.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Assisted in serving meals to customers as needed.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
  • Set up work stations prior to opening to minimize prep time.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Measured and weighed food items to comply with portion requirements.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Kept the kitchen area clean at all times during shifts.
  • Helped train and develop new talent.
  • Grilled and deep-fried various foods from meats to potatoes.
  • Seasoned cooked dishes properly before serving them.
  • Trained new employees on proper techniques of preparing meals safely.
  • Checked completed orders for correct quantity and quality.
  • Sliced meats to prepare for cooking and assembly of menu items.

  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.

  • Encouraged camper participation and engagement through enthusiastic leadership and role modeling.
  • Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
  • Implemented behavior management techniques, fostering a respectful and positive environment.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Conducted pre-camp orientation sessions for new campers and parents.

Nutrition Staff

Boston Public Schools
Boston, MA
06.2010 - 02.2011
  • Maintained cleanliness and hygiene standards in food preparation and serving areas.
  • Helped resolve conflicts between students in a professional manner.
  • Collaborated with teachers to discuss student behavior issues related to lunchtime activities.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Conducted regular cleaning and maintenance of cafeteria equipment and utensils.
  • Engaged with students and staff in a friendly manner to create a welcoming cafeteria environment.
  • Performed basic cleaning tasks such as wiping tables and sweeping floors after meals were served.
  • Effectively multitasked within fast-paced environment.
  • Supported the kitchen staff by refilling condiments on the serving line as needed.
  • Stocked service stations with ice, napkins and straws.
  • Conducted inventory checks and reordered supplies to avoid shortages.

Cashier

Wings Over Boston
Boston, MA
01.2009 - 10.2010
  • Maintained work area and kept cash drawer organized.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Used suggestive selling techniques to promote add-on sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Another Course To College High School
Brighton, MA
06-2010

Skills

  • Classroom support
  • Student and parent relations
  • Student assessments
  • Student safety
  • Activity implementation
  • Standardized testing
  • Discussion facilitation
  • Classroom preparation and maintenance
  • Material preparation
  • Individualized educational plans
  • Elementary education
  • One-on-one and small group instruction
  • Effective communication
  • Behavior modeling
  • Information protection
  • Special education
  • Early childhood education
  • Verbal and written communication
  • Mentoring students
  • Cleaning and sanitizing
  • Smartboard media
  • Setting up activities
  • Helping students with special needs
  • Relationship building
  • Test proctoring

References

  • Stephanie Howell, (857) 234-4347
  • Khadijah Mboup, (617) 504-2600
  • Christianna E, (774) 541-0126
  • Christina Hannan, (339) 788-1633

References

References available upon request.

Timeline

Nutrition Staff

Boston Public Schools
09.2024 - Current

Paraprofessional

City On A Hill Charter High School
04.2022 - 12.2023

Public Safety Officer

Longwood Security
01.2019 - 03.2022

Public Safety Officer

Tufts Medical Center
09.2018 - 04.2019

Residential Counselor

Vinfen
03.2017 - 01.2019

Chef

Court Cafe' At Suffolk County Superior Court
11.2015 - 02.2017

Shift Leader

Legal Seafood
12.2013 - 10.2015

Baker

Panera Bread
08.2013 - 05.2014

Sale's Associate

Macys
02.2012 - 06.2013

Nutrition Staff

Boston Public Schools
06.2010 - 02.2011

Prep Cook

Northeastern University
06.2010 - 02.2012

Cashier

Wings Over Boston
01.2009 - 10.2010

High School Diploma -

Another Course To College High School

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