Summary
Overview
Work History
Education
Skills
License
Timeline
Generic

SHARDON ELLIS

North Pole,US

Summary

Experienced retail and cleaning services professional with extensive skills in customer service, team supervision, and efficient operations management. Proven ability to enhance customer satisfaction through meticulous attention to detail and robust problemsolving. Adept at leading teams to achieve operational goals and maintain high standards of cleanliness and organization.

Overview

17
17
years of professional experience

Work History

Lead Retail Merchandiser

SAS Retail Services
Fairbanks, US
11.2023 - 03.2024
  • Implemented planograms with precision to maintain brand consistency across stores.
  • Stocked shelves, racks, and bins with new items
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Rotated products from stockroom out to department sales floor according to plan o gram
  • Provided guidance and support to junior team members when needed.
  • Maintained a clean and organized retail environment to enhance shopping experience.

Office Cleaning

Diana Roses cleaning services
North Pole, US
09.2020 - 11.2023
  • Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
  • Cleaned windows, walls, mirrors, and furniture using appropriate cleaning products.
  • Disposed of used cleaning supplies in accordance with company policies and regulations.
  • Organized closets containing cleaning supplies so they are easily accessible.

Housekeeper

Stephanie Fitzgerald
Fairbanks, US
03.2019 - 11.2023
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Exceeded customer satisfaction by finding creative solutions to problems.

General Manager

Fairwend Inc.
Fairbanks, US
06.2007 - 11.2014
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.

Education

Some HS - General Studies

NKHS
Poulsbo, WA
01.1987

Skills

  • Customer service
  • Supervising Experience
  • Cash handling
  • Customer satisfaction
  • Multitasking and organization
  • Reliability and punctuality
  • Stock management

License

I have my license and reliable transportation

Timeline

Lead Retail Merchandiser

SAS Retail Services
11.2023 - 03.2024

Office Cleaning

Diana Roses cleaning services
09.2020 - 11.2023

Housekeeper

Stephanie Fitzgerald
03.2019 - 11.2023

General Manager

Fairwend Inc.
06.2007 - 11.2014

Some HS - General Studies

NKHS

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SHARDON ELLIS