Sharea' Williams
Elizabeth City,NC
Summary
Highly skilled Senior Executive Assistant with vast experience in supporting C-level executives. Strengths include multitasking, problem-solving, and calendar management. Known for improving office efficiency by optimizing administrative processes and utilizing advanced technical skills to enhance productivity. Proven ability to manage high-stake projects and navigate complex executive schedules effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Executive Assistant for Enrollment Management
Norfolk State University
Norfolk, VA
11.2023 - Current
- Provided administrative support to the executive team, managing calendars and scheduling meetings.
- Transcribed minutes of meetings accurately using technology such as Microsoft Word or Google Docs.
- Organized executive presentations, reports, and correspondence for internal and external stakeholders.
- Composed confidential communications on behalf of senior executives in response to inquiries from staff members or external contacts.
- Coordinated travel arrangements including flights, hotels, transportation, visas, and itineraries.
- Acted as a liaison between the executive team and other departments within the organization.
- Developed and maintained filing systems, databases, records management systems, and other office resources.
- Supervised junior staff members including assigning tasks and monitoring progress throughout completion.
- Monitored budgets related to projects assigned by senior executives while also providing feedback on ways to reduce costs where possible.
- Assisted with event planning by coordinating catering services, reserving venues, ordering supplies.
- Prepared agendas for meetings in consultation with the executive team to ensure all necessary materials were available prior to each meeting.
- Reviewed incoming emails and directed them to appropriate personnel based on their content or urgency level.
- Managed multiple projects simultaneously while ensuring deadlines were met without compromising quality standards.
- Provided guidance regarding protocol requirements when interacting with high-level clients or government officials.
- Created monthly expense reports for senior executives utilizing accounting software programs such as QuickBooks or Peachtree Accounting Software.
- Ensured that all documents were properly signed by relevant parties before being submitted for further processing.
- Processed executive subscriptions, license renewals, continuing education requirements, and membership renewals.
- Collaborated with senior leadership to support new projects.
- Researched current industry trends related to the organization's operations in order to provide suggestions on how best to capitalize on new opportunities.
- Maintained knowledge of organizational policies and procedures to ensure compliance with applicable laws and regulations.
- Developed processes for streamlining workflow among various departments within the organization by establishing effective communication channels between teams.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Set up meeting and event logistics for senior management and updated calendars.
- Orchestrated and confirmed senior executive travel accommodations and schedules for personnel.
- Researched documents and analyzed information.
- Compared information and coordinated with other executive assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
- Attended conferences in person and via e-conference format to represent organization and executives.
- Managed daily invoices, reports and proposals.
- Managed and tracked expenses to meet company budget requirements.
University Program Associate
Elizabeth City State University
Elizabeth City, NC
06.2022 - 11.2023
- Coordinated and managed special projects related to program operations.
- Assisted in developing and implementing program plans, policies, and procedures.
- Analyzed data from surveys, focus groups, interviews. to assess the effectiveness of programs.
- Managed databases used to track participants in programs.
- Developed relationships with key community partners involved in programming efforts.
- Organized and facilitated meetings with stakeholders to discuss program objectives.
- Provided technical assistance to staff members regarding program implementation strategies.
- Facilitated trainings on topics relevant to program operations.
- Actively participated in team meetings focused on improving current programming efforts.
- Attended conferences and workshops related to the field of expertise.
- Collaborated with other departments to promote effective communication between teams.
- Identified potential areas for improvement within existing programs or services offered by the organization.
- Responded promptly and professionally to inquiries regarding programs or services offered by the organization.
- Developed reports on the progress of program initiatives.
- Monitored budgets to ensure fiscal responsibility of programs.
- Drafted communications materials such as newsletters, press releases, brochures.
- Proofed and edited documentation for department to correct mistakes prior to publication.
- Assisted management with planning and logistics for program activities.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Produced well-written, comprehensive reports and documents.
- Produced and distributed memos, newsletters, and other forms of communication.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Coordinated logistics for activities and events.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted organizational efforts by filing, entering data and answering phones.
- Monitored office services mailbox for business support needs and requests.
- Maintained front desk to provide positive first impression.
- Assisted with set up for social events and food deliveries.
- Encouraged and improved cross-department internal communication.
- Offered reception coverage to relieve staff during absences or breaks.
- Reviewed and approved vendor invoices.
- Received and distributed mail, letters and packages.
- Reserved and managed meeting room availability.
- Answered phones and routed voicemails to respective employees.
- Greeted guests and vendors to assist in navigating space.
- Coordinated support to facilitate general office operations.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Administrative Associate II
Pasquotank Correctional Institution
Elizabeth City, NC
10.2020 - 05.2022
- Managed the calendar of executives by arranging appointments with internal and external contacts.
- Answered customer inquiries via email or telephone in a timely manner while providing excellent customer service.
- Executed administrative tasks assigned by higher management in a precise manner following established protocols.
- Maintained confidentiality regarding all business matters related to the organization's operations.
- Responded to customer inquiries via telephone or email in a timely manner.
- Oversaw the maintenance of conference rooms before meetings or other events took place.
- Prepared expense reports utilizing company software applications.
- Developed and implemented office policies and procedures to improve efficiency.
- Tracked progress of project milestones through completion while reporting any issues encountered along the way.
- Compiled data from multiple sources into a spreadsheet or database format for analysis purposes.
- Created weekly reports summarizing departmental activities and accomplishments.
- Assisted in scheduling meetings and preparing agendas for executive staff.
- Assisted in developing marketing materials such as brochures and flyers used in promotional campaigns.
- Greeted visitors upon arrival at the office and directed them appropriately according to their needs.
- Organized, maintained, and updated electronic filing systems to ensure accuracy of documents.
- Supported event planning efforts for corporate functions such as conferences, seminars, receptions.
- Provided assistance with onboarding new employees including setting up computer access accounts.
- Notary Public
Accounting Technician I
North Carolina Department of Corrections
Bertie, NC
08.2017 - 10.2020
- Analyzed discrepancies in financial documents and made corrections accordingly.
- Reviewed general ledger entries for completeness and accuracy.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Provided support for internal and external audits by preparing requested documentation.
- Completed special projects as assigned by senior leadership team members.
- Conducted month-end closing activities, including journal entries and account reconciliation.
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Monitored company expenses to ensure compliance with budget guidelines.
- Processed payroll information accurately and timely for employees according to established policies.
- Verified accuracy of financial data before entering it into the system.
- Assisted in the development of new accounting processes that improved efficiency across departments.
- Maintained financial records, including accounts receivable and payable and general ledger.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
- Assisted with the preparation of annual budgets and forecasts.
- Compiled financial reports in an organized manner for senior management review.
- Resolved customer inquiries related to billing issues or payment status updates.
- Prepared monthly bank reconciliations and cash flow statements.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Prepared weekly payroll for team of salaried and hourly employees.
- Performed bookkeeping and accounting consulting services.
- Prepared and processed payroll.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Reduced financial discrepancies by verifying accounting statements.
- Handled bi-weekly payroll services for company employees.
- Matched orders with invoices and recorded required information.
- Compiled current budget data from estimated revenues, expenses and prior budgets.
- Classified and summarized financial data to compile and enter in financial records
- Received and recorded cash, checks and transfers.
- Performed financial calculations for amounts due, interest charges and balances.
Processing Assistant IV
North Carolina Department of Corrections
Bernie, North Carolina
01.2017 - 08.2017
- Reconciled accounts receivable invoices with payment transactions.
- Reviewed documents for completeness, accuracy and compliance with regulations or standards.
- Maintained accurate records of processed materials including tracking numbers and dates received and sent out.
- Inputted data into online forms as per instructions given.
- Printed documents on demand when requested.
- Operated office equipment such as fax machines, scanners, copiers.
- Assisted in preparing presentations for meetings or seminars.
- Performed routine clerical duties such as filing, photocopying, typing and mailing correspondence.
- Maintained confidentiality of sensitive information at all times.
- Scanned documents into a digital format for archiving purposes.
- Entered customer information into database accurately and efficiently.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Resolved discrepancies between paper-based documents and electronic systems.
- Updated contact list regularly with new client details.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Verified accuracy of data entry into system.
- Provided administrative support to managers and other personnel as required.
- Answered inquiries from customers and staff regarding processing procedures.
- Managed multiple projects simultaneously while meeting deadlines.
- Organized files and records in an orderly manner according to established procedures.
- Assisted with daily data entry tasks using Microsoft Excel and Access software applications.
- Responded to employee inquiries regarding payroll and timekeeping.
- Trained new employees on company timekeeping systems.
- Verified past employment of candidate hires.
- Coordinated special programs and donation drives involving payroll deductions.
- Managed offender financial accounts.
- Processed offender mail.
Processing Assistant III
Pasquotank Correctional Institution
Elizabeth City, NC
08.2016 - 01.2017
- Printed documents on demand when requested.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Managed multiple projects simultaneously while meeting deadlines.
- Assisted in preparing presentations for meetings or seminars.
- Identified areas of improvement within existing processes and implemented changes accordingly.
- Compiled statistical reports from various sources for management review.
- Inputted data into online forms as per instructions given.
- Provided administrative support to managers and other personnel as required.
- Reviewed documents for completeness, accuracy and compliance with regulations or standards.
- Performed routine clerical duties such as filing, photocopying, typing and mailing correspondence.
- Resolved discrepancies between paper-based documents and electronic systems.
- Maintained accurate records of processed materials including tracking numbers and dates received and sent out.
- Maintained confidentiality of sensitive information at all times.
- Assisted with daily data entry tasks using Microsoft Excel and Access software applications.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Processed inmate mail.
Processing Assistant III
North Carolina Department of Corrections
Columbia, NC
09.2012 - 08.2016
- Printed documents on demand when requested.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Managed multiple projects simultaneously while meeting deadlines.
- Assisted in preparing presentations for meetings or seminars.
- Reconciled accounts receivable invoices with payment transactions.
- Compiled statistical reports from various sources for management review.
- Identified areas of improvement within existing processes and implemented changes accordingly.
- Inputted data into online forms as per instructions given.
- Reviewed documents for completeness, accuracy and compliance with regulations or standards.
- Maintained accurate records of processed materials including tracking numbers and dates received and sent out.
- Provided administrative support to managers and other personnel as required.
- Resolved discrepancies between paper-based documents and electronic systems.
- Performed routine clerical duties such as filing, photocopying, typing and mailing correspondence.
- Scanned documents into a digital format for archiving purposes.
- Entered customer information into database accurately and efficiently.
- Maintained confidentiality of sensitive information at all times.
- Assisted with daily data entry tasks using Microsoft Excel and Access software applications.
- Verified accuracy of data entry into system.
- Processed incoming mail by sorting, date stamping and distributing to the appropriate department.
- Answered inquiries from customers and staff regarding processing procedures.
- Generated reports based on specified criteria.
- Organized files and records in an orderly manner according to established procedures.
- Operated office equipment such as fax machines, scanners, copiers.
- Trained new employees on company timekeeping systems.
- Verified past employment of candidate hires.
- Compiled statistics, statements and reports on pay and benefits to submit to department heads.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Performed background checks for potential employees and volunteers.
- Assisted offenders with home plans.
- Oversaw Offender disciplinary hearings.
Education
High School Diploma -
John A Holmes High School
Edenton, NC05-2001
Some College (No Degree) - Interdisciplinary Studies
Elizabeth City State University
Elizabeth City, NCSkills
- Administrative Skills
- Effective problem solving
- Process improvement strategies
- Conflict resolution techniques
- Outstanding computer proficiency
- Office equipment proficiency
- Team leadership experience
- Strategic planning expertise
- Superb technical skills
- Database Management
- Able to take direction
- Meticulous attention to detail
- Excellent interpersonal abilities
- Staff Management
- Travel administration
- Invoice Processing
- Project Oversight
- Office Management
- Administrative Support
- Office Administration
- Conference planning
- Professional and mature
- Multi-line phone proficiency
- Project Management
- Travel Coordination
- Human Resources Management (HRM)
- Document Preparation
- Schedule Management
- Phone Etiquette
- Conflict Management
- Proofreading
- Articulate and well-spoken
- Customer Service-Oriented
- Self-starter
- Spreadsheet tracking
Affiliations
- Co- advisor of the NSU student ambassadors.
Certification
- CPR certified
- Certified Pharmacy Technician
Timeline
Sr. Executive Assistant for Enrollment Management
Norfolk State University
11.2023 - Current
University Program Associate
Elizabeth City State University
06.2022 - 11.2023
Administrative Associate II
Pasquotank Correctional Institution
10.2020 - 05.2022
Accounting Technician I
North Carolina Department of Corrections
08.2017 - 10.2020
Processing Assistant IV
North Carolina Department of Corrections
01.2017 - 08.2017
Processing Assistant III
Pasquotank Correctional Institution
08.2016 - 01.2017
Processing Assistant III
North Carolina Department of Corrections
09.2012 - 08.2016
High School Diploma -
John A Holmes High School
Some College (No Degree) - Interdisciplinary Studies
Elizabeth City State University