Sharecka Sturdivant
Peachland,NC
Summary
Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.
Overview
5
5
years of professional experience
Work History
Patient Transporter I | Guest Services
Atrium Health Union
Monroe, North Carolina
06.2023 - Current
- Patient Transport & Safety: Safely transport patients, visitors, and staff via wheelchairs, stretchers, or beds, including those with medical devices (oxygen cylinders, IV pumps, PCA pumps, wound vacs).
- Dental Safe Handling: Perform safe patient handling techniques, including stand-pivot and lateral transfers, ensuring patient comfort and safety during transit.
- Customer Service & Coordination: Greet, escort, and guide patients/visitors to destinations, providing a positive image of Atrium Health and assisting with luggage.
- Equipment Management: Clean, maintain, and inspect transport equipment (wheelchairs/stretchers) to ensure safety and availability.
- Technology Utilization: Use capacity management systems, such as Encompass/Epic, and communication tools (iPhone, Halo) to process transport requests efficiently.
- Support Services: Assist with discharging, admitting, and transferring patients, as well as transporting supplies and lab specimens.
- Adherence to Standards: Follow all infection control, safety, and departmental policies (e.g., Tobacco Free Policy).
School Bus Driver
Anson County Schools
Wadesboro, North Carolina
11.2020 - Current
- Safe operation of a school bus
- Following assigned routes and schedules
- Loading and unloading students at designated stops
- Maintaining student discipline on the bus
- Conducting pre trip and post trip vehicle inspections
- Reporting any mechanical issues
- Communicating effectively with students, parents, and school staff
Assistant II
Supreme Dental of Wadesboro
Wadesboro, North Carolina
06.2024 - Current
- Patient care - Greeting patients, ensuring comfort during procedures, and providing postoperative instructions.
- Clinical assistance -Preparing instruments, suctioning, passing tools to the dentist, taking impressions.
- Radiography - Taking dental X-rays under dentist supervision.
- Infection control - Maintaining a clean and sterile environment, following proper sterilization procedures.
- Administrative tasks - Scheduling appointments, managing patient records, maintaining inventory.
Education
Basic Life Support | CPR Certificate -
Atrium Health RQI | American Heart Association
03-2026
Coronal Polishing Certification - undefined
Compliance Training
10-2024
Certificate, Dental Assistant I - undefined
Charlotte Dental Assistant School
12-2023
Certificate, Healthcare Information Technology Professional - undefined
Fayetteville Technician Community College- Career Step
01-2023
Certificate, Medical Administrative Assistant with Electronic Health Records - undefined
South Piedmont Community College Career Step
05-2019
High School Diploma - General Education
Anson New Technology High School
06-2011
Skills
- CPR
- OSHA
- Radiology
- Teamwork
- Detail Orient
- Coronal Polishing
- HIPAA
- Dentrix
- RX Connect
- Microsoft Word
- High Typing Accuracy
- Electronic Health Records
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Data entry
- Workload management
- File and record keeping
- Support services
- Administrative duties
- Schedule and calendar management
- Office administration
- Administrative tasks
- Schedule coordination
- Microsoft Office Suite
Accomplishments
- Improved Patient Registration Accuracy Enhanced patient registration accuracy to 98% by auditing and updating insurance records, reducing errors significantly.
- High Patient Satisfaction Scores Received accolades for maintaining a 95% patient satisfaction rate in front office services, praised for empathy and efficiency.
- Inventory Management Success Managed inventory with 98% accuracy and organized pharmacy efficiently.
- Patient Engagement Excellence Greeted 100+ patients monthly, ensuring comfort and clear post-care instructions.
- Safe Transportation Record Safely transported over 200 students daily without incidents for 3 years.
- Clinical Assistance Efficiency Assisted dentists in completing 50+ procedures weekly with zero infection incidents.
PASSIONS
- Patient Advocacy Dedicated to improving patient outcomes by ensuring they receive necessary support and understanding within healthcare systems.
- Health Technology Advancements Keen interest in the rise of digital health solutions, enhancing patient care and administrative efficiency.
Languages
English
Full Professional
Timeline
Assistant II
Supreme Dental of Wadesboro
06.2024 - Current
Patient Transporter I | Guest Services
Atrium Health Union
06.2023 - Current
School Bus Driver
Anson County Schools
11.2020 - Current
Coronal Polishing Certification - undefined
Compliance Training
Certificate, Dental Assistant I - undefined
Charlotte Dental Assistant School
Certificate, Healthcare Information Technology Professional - undefined
Fayetteville Technician Community College- Career Step
Certificate, Medical Administrative Assistant with Electronic Health Records - undefined
South Piedmont Community College Career Step
High School Diploma - General Education
Anson New Technology High School
Basic Life Support | CPR Certificate -
Atrium Health RQI | American Heart Association