Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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SHAREE DONOHUE

SHAREE DONOHUE

Summary

I am an experienced Case Manager,and and experienced Residential assistant manager, Credentialing Specialist seeking a full-time position in the field of human services, where I can apply my knowledge and skills for continuous improvement.

Overview

9
9
years of professional experience

Work History

Teacher Aide

Nassau BOCES
05.2018 - 05.2024
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Provided individualized instruction to meet the needs of all students.
  • Supervised after school activities such as clubs or sports teams.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Participated in professional development workshops related to teaching methods or curriculum changes.

Credentialing Specialist

East Meadow Management group
02.2021 - 05.2022
  • Conducted background checks on potential providers utilizing various resources including state licensing boards, OIG and GSA Exclusion List, NPDB.
  • Provided support in responding to inquiries from external parties regarding credentialing information.
  • Assisted in developing and implementing departmental procedures related to provider enrollment and maintenance activities.
  • Coordinated with internal departments such as medical staff services or risk management to resolve any issues identified during the verification process.
  • Processed re-credentialing applications for existing providers according to contractual requirements.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.

Assistant Resident Manager

Family Residential Essential Enterprise
01.2019 - 09.2021
  • Managed class members, 21 years & older, with developmental disabilities
  • Assisted with medical appointments, transportation, & ADL skills.
  • Maintained daily records of resident activity, complaints and requests.
  • Implemented security protocols at residential buildings according to company policy.
  • Managed inventory levels of supplies used in rental units such as furniture, appliances, cleaning products.
  • Coordinated with vendors to provide timely repairs or replacements of damaged equipment or materials in rental units.
  • Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.

Direct Support Professional

AHRC
01.2015 - 06.2019
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Assisted individuals in learning and developing new skills.
  • Provided guidance and support to ensure safety of individuals served.
  • Transported clients to doctor's appointments and errands.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Used approved crisis intervention techniques in emergency situations.

CASE MANAGER FOR SUPPORTIVE HOUSING

FEDERATION ORG. - CREEDMORE PSYCHIATRIC CENTER
01.2017 - 01.2018
  • Conducted intakes for housing opportunities for class members with psychiatric disabilities
  • Worked alongside Care Coordination Teams, ACT Teams, & others
  • Developed service plans with class members that create actionable goals & prioritize tasks.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.

Education

HIGH SCHOOL DIPLOMA -

WYANDANCE MEMORIALHIGH SCHOOL
01.2003

Skills

  • Classroom Instruction
  • Student Engagement
  • Customer Service
  • Data input
  • Project management
  • ADL Skills
  • Microsoft Office Suite
  • Application management
  • Credential verification
  • HIPAA Compliance
  • Safety Compliance
  • Medication Management
  • Resident assistance

Accomplishments

  • IN-REACH TRAINING | NEW YORK - 2018
  • HOARDING TRAINING | NEW YORK - 2018
  • CPR, FIRST-AID | NEW YORK - 2016 (EXP 2018)
  • AMAP CERTIFICATION | NEW YORK - 2017
  • SCIP SAFETY TRAINING CERTIFICATION | NEW YORK - 2017

Personal Information

Title: CASE MANAGER

Timeline

Credentialing Specialist

East Meadow Management group
02.2021 - 05.2022

Assistant Resident Manager

Family Residential Essential Enterprise
01.2019 - 09.2021

Teacher Aide

Nassau BOCES
05.2018 - 05.2024

CASE MANAGER FOR SUPPORTIVE HOUSING

FEDERATION ORG. - CREEDMORE PSYCHIATRIC CENTER
01.2017 - 01.2018

Direct Support Professional

AHRC
01.2015 - 06.2019

HIGH SCHOOL DIPLOMA -

WYANDANCE MEMORIALHIGH SCHOOL

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SHAREE DONOHUE