Sharee Simmons
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Emergency Rental Assistance Program
Special Assignment
03.2020 - Current
- Providing technical assistance to improve operational performance
- Coordinating and implementing changes to ERAP policies and guidance
- Conducting program quality reviews
- Preparing spreadsheets for funds administered through the department
- Coordinating new hire badges and system setup
- Monitoring and documenting fraud investigations
- Performing final-stage application reviews, approvals, and denials
- Communicating with community application assistance partners
- Collaborating with partners to ensure efficiency and accuracy
- Liaising with the finance team for timely disbursal of checks
- Updating and overseeing the application and eligibility screening process
- Maintaining and tracking data related to the project
- Tracking and responding to Mayor complaints
- Expediting and tracking court evictions
- Conducting home visits
- Assisting with other duties as assigned
Housing Offer Coordinator
PHCD
03.2013 - Current
- Providing guidance and assistance to customers and personnel
- Referring families and individuals applying for housing programs
- Processing applications and selections for Moderate Rehabilitation and Project Based Voucher
- Overseeing and reviewing vacancy logs and vacancy notices
- Implementing and maintaining reports on releases of units
- Conducting status inquiries and change notifications
- Scheduling initial interviews for applicants
- Assisting managers and applicants regarding eligibility
- Reviewing and evaluating completed work
- Investigating and resolving disputes or issues
- Assisting in updating policies and procedures
- Serving as mediator for grievance hearings
- Making recommendations regarding hiring, discipline, and promotion
- Participating in fraud cases
- Reviewing client information system forms and documents
- Reporting fraud
- Handling other duties as assigned
SWM Enforcement & Collection Clerk
Public Works/Solid Waste Management
06.2009 - 03.2013
- Assisting in the enforcement of county regulations pertaining to Solid Waste
- Performing detailed research and entering enforcement information into a computer system
- Handling telephone inquiries and routing assistance or action requests
- Presenting data gathered through research for enforcement proceedings
- Processing customers' payments and assisting in the collection and distribution of decals
- Building customer loyalty by following up on reported issues
- Handling other duties as assigned
Housing Specialist-Supervisor
Miami-Dade Housing Agency
12.2007 - 06.2009
- Supervising eight or more employees
- Monitoring and recording employees' work schedules
- Completing employee evaluations
- Completing employees' time sheets
- Attending supervisory meetings and trainings
- Reviewing and verifying accurate computer data
- Compiling information and data for quality review audits and ratings
- Determining eligibility of the Housing Choice Voucher or Section 8 program
- Providing guidance and assistance to customers and personnel
- Identifying solutions to inquiries or programmatic and operational issues
- Analyzing and organizing office operations and procedures
- Conducting trainings for employees
- Performing other related duties
Housing Specialist
Miami-Dade Housing Agency
03.1995 - 12.2007
- Performing Re-exams, Rent Adjustments, Change of Dwelling, Rental Increases, Change of Ownerships etc
- Interacting effectively with a wide variety of clients
- Providing administrative support and ensuring smooth workflow
- Working under strict and stressful time constraints
- Maintaining various work reports
- Interpreting and applying USHUD rules and regulations
- Assuring completion of Federal IRS W-9 for tax reporting
- Carrying out oral and written instructions
- Performing independent problem-solving tasks
- Calculating annual income and adjusted annual income
- Delivering excellent customer services
- Conducting training for new employees
- Handling other job-related assignments
Education
Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling -
Grand Canyon University
Phoenix, AZ01.2025
Bachelor’s Degree in Psychology -
University of Phoenix
Phoenix, AZ01.2018
Associate of Arts Early Elementary Education -
University of Phoenix
Phoenix, AZ01.2013
Skills
- Building client rapport
- Problem-Solving
- Office Management
- Active Listening
- Interpersonal Communication
- Client-centered
- Database Maintenance
- Organizational Development
Education Licenses
- Grand Canyon University, Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling, 11/2020, Present
- University of Phoenix, Associate of Arts Early Elementary Education, 2010, 2013
- University of Phoenix, Bachelor's Degree in Psychology, 2015, 2018
- Child Care Directors License
Timeline
Emergency Rental Assistance Program
Special Assignment
03.2020 - Current
Housing Offer Coordinator
PHCD
03.2013 - Current
SWM Enforcement & Collection Clerk
Public Works/Solid Waste Management
06.2009 - 03.2013
Housing Specialist-Supervisor
Miami-Dade Housing Agency
12.2007 - 06.2009
Housing Specialist
Miami-Dade Housing Agency
03.1995 - 12.2007
Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling -
Grand Canyon University
Bachelor’s Degree in Psychology -
University of Phoenix
Associate of Arts Early Elementary Education -
University of Phoenix