Summary
Overview
Work History
Education
Skills
Education Licenses
Timeline
Generic

Sharee Simmons

Miami,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Emergency Rental Assistance Program

Special Assignment
03.2020 - Current
  • Providing technical assistance to improve operational performance
  • Coordinating and implementing changes to ERAP policies and guidance
  • Conducting program quality reviews
  • Preparing spreadsheets for funds administered through the department
  • Coordinating new hire badges and system setup
  • Monitoring and documenting fraud investigations
  • Performing final-stage application reviews, approvals, and denials
  • Communicating with community application assistance partners
  • Collaborating with partners to ensure efficiency and accuracy
  • Liaising with the finance team for timely disbursal of checks
  • Updating and overseeing the application and eligibility screening process
  • Maintaining and tracking data related to the project
  • Tracking and responding to Mayor complaints
  • Expediting and tracking court evictions
  • Conducting home visits
  • Assisting with other duties as assigned

Housing Offer Coordinator

PHCD
03.2013 - Current
  • Providing guidance and assistance to customers and personnel
  • Referring families and individuals applying for housing programs
  • Processing applications and selections for Moderate Rehabilitation and Project Based Voucher
  • Overseeing and reviewing vacancy logs and vacancy notices
  • Implementing and maintaining reports on releases of units
  • Conducting status inquiries and change notifications
  • Scheduling initial interviews for applicants
  • Assisting managers and applicants regarding eligibility
  • Reviewing and evaluating completed work
  • Investigating and resolving disputes or issues
  • Assisting in updating policies and procedures
  • Serving as mediator for grievance hearings
  • Making recommendations regarding hiring, discipline, and promotion
  • Participating in fraud cases
  • Reviewing client information system forms and documents
  • Reporting fraud
  • Handling other duties as assigned

SWM Enforcement & Collection Clerk

Public Works/Solid Waste Management
06.2009 - 03.2013
  • Assisting in the enforcement of county regulations pertaining to Solid Waste
  • Performing detailed research and entering enforcement information into a computer system
  • Handling telephone inquiries and routing assistance or action requests
  • Presenting data gathered through research for enforcement proceedings
  • Processing customers' payments and assisting in the collection and distribution of decals
  • Building customer loyalty by following up on reported issues
  • Handling other duties as assigned

Housing Specialist-Supervisor

Miami-Dade Housing Agency
12.2007 - 06.2009
  • Supervising eight or more employees
  • Monitoring and recording employees' work schedules
  • Completing employee evaluations
  • Completing employees' time sheets
  • Attending supervisory meetings and trainings
  • Reviewing and verifying accurate computer data
  • Compiling information and data for quality review audits and ratings
  • Determining eligibility of the Housing Choice Voucher or Section 8 program
  • Providing guidance and assistance to customers and personnel
  • Identifying solutions to inquiries or programmatic and operational issues
  • Analyzing and organizing office operations and procedures
  • Conducting trainings for employees
  • Performing other related duties

Housing Specialist

Miami-Dade Housing Agency
03.1995 - 12.2007
  • Performing Re-exams, Rent Adjustments, Change of Dwelling, Rental Increases, Change of Ownerships etc
  • Interacting effectively with a wide variety of clients
  • Providing administrative support and ensuring smooth workflow
  • Working under strict and stressful time constraints
  • Maintaining various work reports
  • Interpreting and applying USHUD rules and regulations
  • Assuring completion of Federal IRS W-9 for tax reporting
  • Carrying out oral and written instructions
  • Performing independent problem-solving tasks
  • Calculating annual income and adjusted annual income
  • Delivering excellent customer services
  • Conducting training for new employees
  • Handling other job-related assignments

Education

Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling -

Grand Canyon University
Phoenix, AZ
01.2025

Bachelor’s Degree in Psychology -

University of Phoenix
Phoenix, AZ
01.2018

Associate of Arts Early Elementary Education -

University of Phoenix
Phoenix, AZ
01.2013

Skills

  • Building client rapport
  • Problem-Solving
  • Office Management
  • Active Listening
  • Interpersonal Communication
  • Client-centered
  • Database Maintenance
  • Organizational Development

Education Licenses

  • Grand Canyon University, Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling, 11/2020, Present
  • University of Phoenix, Associate of Arts Early Elementary Education, 2010, 2013
  • University of Phoenix, Bachelor's Degree in Psychology, 2015, 2018
  • Child Care Directors License

Timeline

Emergency Rental Assistance Program

Special Assignment
03.2020 - Current

Housing Offer Coordinator

PHCD
03.2013 - Current

SWM Enforcement & Collection Clerk

Public Works/Solid Waste Management
06.2009 - 03.2013

Housing Specialist-Supervisor

Miami-Dade Housing Agency
12.2007 - 06.2009

Housing Specialist

Miami-Dade Housing Agency
03.1995 - 12.2007

Master of Science in Clinical Mental Health Counseling w/ Minor in Biblical Counseling -

Grand Canyon University

Bachelor’s Degree in Psychology -

University of Phoenix

Associate of Arts Early Elementary Education -

University of Phoenix

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Sharee Simmons