Shareece Moore
Kissimmee,FL
Summary
Strategic planner and operational leader with strong background improving the performance, productivity, efficiency, and proficiency in organizational operations. Resourceful team player and fast learner seeking to leverage background in financial aid within a progressive organization. Detail-oriented leadership with great communication and computer skills and a track record of executing time sensitive projects to exceed operational needs.
Highlights of Qualifications
- Over twelve years of experience working as a Financial Aid Counselor/Specialist in multiple capacities
- Highly skilled in counseling existing and prospective students in financial aid programs
- In depth knowledge of reviewing and analyzing financial aid applications
- Proficient in determining students' financial needs and awarding federal, state, and institutional aid
- In depth knowledge of Return to Title IV processing and reporting
- Excellent problem solving and relationship building skills
- Skilled in Microsoft Office Suite
Overview
23
23
years of professional experience
Work History
Assistant Director, Financial Aid Services
Valencia College
Orlando, FL
02.2022 - Current
- Reviews new federal and state regulations and assists in assessing regulatory compliance within college.
- Assists Director in developing and implementing appropriate internal policies and procedures required to insure compliance.
- Supervises district staff: Manager, Financial Aid Awards and Awards staff.
- Researches federal policy materials and makes decisions about unusual circumstances encountered by financial aid staff.
- Develops curriculum and supervises training on SCT Banner Financial Aid Module.
- Answers questions and provides individual assistance to Financial Aid staff.
- Provides assistance to Atlas technical support staff on use of Atlas Financial Aid Tools and web presentations of financial aid information.
- Develops curriculum and supervises training on financial aid regulations and regulatory changes.
- Troubleshoots student record problems in Banner software.
- Provides assistance to students and staff during registration.
- Conducts Financial Aid Workshops to parent and student groups.
- Serves on Student Services teams and committees and on Leadership Valencia Committee.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Trained and mentored new employees on industry practices and business operations.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Worked with team leaders to arrange schedules based on production requirements and available resources.
- Lead teams of up to 7 personnel, supervising daily performance as well as training and improvement plans.
Financial Literacy Advisor
Valencia College
Orlando, FL
11.2014 - 02.2022
- Supervised financial literacy program on West Campus.
- Manages work study students within program.
- Helps assist Financial Learning Ambassadors with tabling's, presentations, and campus wide events regarding financial literacy.
- Assists ambassadors with New Student Experience classroom presentations.
- Assists in keeping Valencia College's default rate down.
Financial Aid Specialist
Valencia College
Orlando, FL
11.2014 - 02.2022
- Counsels students whose financial aid service needs require special attention and in-depth knowledge of financial aid regulations.
- Responsible for Return to Title IV reports, reviews income tax returns, INS documents, Social Security Administration documents and other financial materials to determine accuracy of application and eligibility status.
- Reviews financial aid applications and makes decisions about eligibility according to federal and state regulations and statutes.
- Makes decisions about which financial aid funding sources student will receive.
- Approves student loans and electronically processes records to transmit to loan servicers.
- Runs and processes reports from computer system to modify applications, award authorizations, and payment authorizations.
- Makes decisions about problem resolution.
- Accesses NSLDS/COD and other secure federal and state web sites for informational, resolution, and processing purposes.
- Provides interpretations of regulatory requirements for Answer Center and other Student Services staff.
- Reconciles reports of discrepant data and authorizes changes to financial aid records to resolve.
- Serves on Standards of Satisfactory Academic Progress Appeals Committee.
- Reviews prior college transcripts to determine initial academic standing regarding eligibility for financial aid.
- Prepares federal and state reports and transmits electronically when required.
- Other duties as assigned.
Interim Assistant Director
Valencia College
Orlando, FL
06.2016 - 10.2016
- Aid Reviewed new federal and state regulations and assisted in assessing regulatory compliance within college and for West Campus Home Office staff.
- Assisted Director in developing and implementing appropriate internal policies and procedures required to ensure compliance.
- Supervised West Campus Home Office staff
- Researched federal policy materials and made decisions about unusual circumstances encountered by financial aid staff.
- Answered questions and provided individual assistance to Financial Aid staff.
- Provided training and assistance to Atlas technical support staff on use of Atlas Financial Aid tools and web presentations on financial aid information.
- Developed curriculum and supervised training on financial aid regulations and regulatory changes.
- Troubleshoot student record problems in Banner software.
- Provided assistance to students and staff during registration.
- Conducted Financial Aid Workshops for parent and student groups.
- Assisted Director with other district wide financial aid projects.
Coordinator of Financial Aid Scholarships
Lake Sumter State College
Leesburg, FL.
06.2013 - 11.2014
- Coordinated awarding with foundation department regarding disbursements and reconciliation of scholarships
- Implemented and monitored institutional scholarship awarding, disbursements, and reconciliation with Financial Services
- Maintained financial aid records on foundation and institutional scholarships, including monitoring and tracking
- Served as a backup for electronic processes and expenditures for foundation, private, and institutional scholarships
- Coordinated high school scholarship application awarding process with all Lake and Sumter County High Schools
- Assisted office staff with awarding and verification of financial aid files
- Assisted with submission of Federal Child Care Access Means Parents in School (CCAMPIS) grant reports
- Assisted the Director of Financial Aid with monitoring of FTE funds.
- Assimilated and posted internal and external scholarships and promoted all internal and external scholarship listings
- Helped with updating the job procedures in the Department's Training Manual.
- Represented financial aid office at group meetings with high school counselors regarding scholarships.
- Facilitated and oversaw the scholarship selection committees' responsibilities, assuring regulatory compliance, eligibility requirements and policy for Lake and Sumter County High School Scholarships
- Served as primary point of contact for all communications with students, parents, counselors and college representatives with regards to Lake and Sumter County High School Scholarships.
- Co-Chaired the Financial Aid Fee Scholarship committee
- Managed and reconciled the high school, Financial Aid Fee, and Talent scholarship awards of over $100,000.
Financial Aid Administrator
Florida Technical College
Deland, FL.
01.2012 - 02.2013
- Met with students to analyze eligibility for financial aid.
- Administered multiple student assistance programs (Federal and Private).
- Helped assist students and families through financial aid packaging process.
- Followed up on future and active students with any financial aid challenges.
- Processed and awarded continuing students in an timely manner.
- Met with any student discontinuing their program or going on an Leave of Absence.
- Checked NSLDS system on every student to be sure of students remaining eligibility.
- Supervised over all work-study students.
- Assisted Director with daily reports and every day tasks.
- Received “Rising Star Award”.
Lead Future Financial Aid Advisor
Universal Technical Institute
Orlando, FL.
03.2006 - 06.2011
- Assisted Director with generating and maintain reports.
- Assisted Director and supervisors in conducting Registration Orientation overview of Financial Aid Process.
- Assisted Director and supervisors with everyday tasks.
- Assisted Director and supervisors in coordinating special events.
- Helped train future Financial Aid Advisors in the absence of Supervisors.
- Presented on financial aid at new student orientation as well as Open Houses.
- Solved student and parent problems relating to financial aid.
- Prepared future students of the importance of attending school by building rapport and maintaining contact with students and families/influencers.
- Identified and resolved problems that may have prevented students from starting on schedule.
- Helped assist students and families through the financial aid packaging process.
- Received “Top Dog” and various awards while serving in this capacity.
Education
Bachelor of Science - Business and Organizational
Valencia College
2020
Associate - Applied Science
Borough of Manhattan Community College
1997
Skills
- Student support
- Tuition assistance
- Eligibility guidelines
- Verification processes
- Critical Thinking
- Flexible and Adaptable
- Excellent Communication
- Data Management
- Team Leadership
Timeline
Assistant Director, Financial Aid Services
Valencia College
02.2022 - Current
Interim Assistant Director
Valencia College
06.2016 - 10.2016
Financial Literacy Advisor
Valencia College
11.2014 - 02.2022
Financial Aid Specialist
Valencia College
11.2014 - 02.2022
Coordinator of Financial Aid Scholarships
Lake Sumter State College
06.2013 - 11.2014
Financial Aid Administrator
Florida Technical College
01.2012 - 02.2013
Lead Future Financial Aid Advisor
Universal Technical Institute
03.2006 - 06.2011
Bachelor of Science - Business and Organizational
Valencia College
Associate - Applied Science
Borough of Manhattan Community College
Similar Profiles
ROSA LISETT JIMENEZROSA LISETT JIMENEZ
Lead Custodian Supervisor 1 at Valencia CollegeLead Custodian Supervisor 1 at Valencia College
Caio Vieira AbiougauckCaio Vieira Abiougauck
Learning Assistant at Valencia CollegeLearning Assistant at Valencia College
ERIC GOSNAYERIC GOSNAY
Learning Assistant II at Valencia CollegeLearning Assistant II at Valencia College
Alex HigginsAlex Higgins
Instructional Lab Supervisor at Valencia CollegeInstructional Lab Supervisor at Valencia College
Viviane QuadrosViviane Quadros
Relationship Banker II at Regions BankRelationship Banker II at Regions Bank