Shareef Salem
Riverbank,CA
Summary
Dynamic sales professional with proven success at L'Oreal Cosmetics, excelling in territory growth and relationship selling. Adept at analyzing sales data to enhance strategies, I foster strong customer relationships, ensuring retention and satisfaction. Skilled in product management, I consistently exceed sales goals through effective account management and post-sales support.
Overview
10
10
years of professional experience
Work History
Fragrance Consultant
Loreal Cosmetics
Modesto, CA
01.2018 - Current
- Performed fragrance demonstrations for customers in-store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended additional products and services based upon information provided or items already selected.
- Ensured compliance with health and safety regulations in the workplace.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Greeted customers to determine wants or needs.
- Educated customers on scents and products available from several luxury fragrance brands.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Representative/Parts Associate
Central Valley automotive
Modesto, CA
02.2015 - 02.2018
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Adhered to company initiatives and achieved established goals.
- Developed key customer relationships to increase sales.
- Used CRM database to track referral and appointment data.
- Created successful strategies to develop and expand customer sales.
Education
High School Diploma -
James C. Enochs High School
Modesto, CA04.2012
Skills
- Territory sales
- Product management and pricing
- Relationship selling
- Post-sales support
- Sales closing
- Product and service knowledge
- Account management
- Key account generation
- Territory growth
- Sales Forecasting
- Customer retention abilities
- Sales development
Timeline
Fragrance Consultant
Loreal Cosmetics
01.2018 - Current
Sales Representative/Parts Associate
Central Valley automotive
02.2015 - 02.2018
High School Diploma -
James C. Enochs High School
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