Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shareese Allen

Shareese Allen

New York,USA

Summary

Dynamic leader with a proven track record at ACING US LTD, excelling in human capital management and innovative solutions. Spearheaded initiatives that enhanced productivity and engagement, achieving a significant increase in operational efficiency. Skilled in project management and team collaboration, adept at driving results and fostering business relationships.

Overview

20
20
years of professional experience

Work History

Administrative Coordinator

ACING US LTD
New York, USA
07.2020 - Current
  • Spearheaded personnel management processes that streamlined productivity by 9% contributing to new business acquisition
  • Managed high-volume call flow (averaging 30 calls/day) scheduled 45+ appointments weekly, and optimized filing system, reducing retrieval time by 15%
  • Revised and enforced office policies, achieved cost savings of 32% through strategic vendor negotiations, and streamlined supplier ordering processes
  • Recruited, hired and trained 20+ associates, implemented payroll systems for 40 employees, and accurately tracked commissions, enhancing payroll accuracy by 80%
  • Drove social media strategy across platforms (e.g., Instagram, Facebook, LinkedIn etc), achieving 40% increase in engagement and expanding online visibility by 35%
  • Conducted operational audits and recommended 60 process improvements, leaving 62% efficiency increase in daily operations
  • Accurately and efficiently input and update data into company databases and systems

Boutique Operations Manager

BONPOINT INC.
New York, USA
05.2016 - 05.2019
  • Drove brand ambassadorship by building client relationships, surpassing monthly sales goals by 70% and maintaining a client satisfaction rate of 100%
  • Analyzed sales data and metrics, achieving 80% over target for monthly and annual sales, and provided insights to optimize team performance
  • Uphold Bonpoint service standards for every client, implementing training plans that boosted team compliance with service protocols by 98% and enhanced client loyalty
  • Recruited and developed 50 new associates, creating a succession pipeline that decreased turnover by 75% and strengthened team capability

Boutique Assistant Manager

BONPOINT INC.
New York, USA
01.2013 - 05.2016
  • Led collaboration on Bunny Hop Events with Memorial Sloan Kettering Cancer Center for 6 years, increasing event participation by 85% and enhancing brand outreach
  • Designed and launched a comprehensive training program adopted chain-wide, enhancing new hire performance by 80 % and reducing onboarding time by 7 days
  • Processed biweekly payroll and managed HR invoices with 100% accuracy, while pulse surveys boosted transparency and employee engagement by 15%
  • Partnered with Public Relations Manager to execute store promotions, achieving a 67% increase in foot traffic and customer engagement

Store Manager

ERES (CHANEL)
New York, USA
04.2005 - 12.2012
  • Managed Boutique operations for a French luxury brand, overseeing a team of 25 and driving a 70% increase in revenue through enhanced customer engagement
  • Led boutique as principal brand ambassador, inspiring sales advisors to deliver exceptional service and boosting client satisfaction by 90%
  • Recruited and trained 15 associates, enhancing sales skills and merchandising techniques, resulting in a 90% increase in transaction efficiency and team morale
  • Implemented optimized merchandising and consultative sales strategies, achieving a 15% profit increase and improving product turnover by 45%
  • Analyzed sales data and financial reports, developing strategies that boosted monthly performance by 32% and informed stock and product assortment decisions
  • Applied business acumen to align boutique operations with brand strategy, driving a 80% increase in brand loyalty and enhancing boutique sales alignment
  • Uphold boutique aesthetics and team professionalism contributing to a consistent client experience that supported 50% client retention
  • Drove boutique team to achieve performance targets, utilizing individual development plans to raise team productivity by 80% and meet sales goals

Education

Bachelor of Arts - Business Administration and Management

Southern New Hampshire University
Hooksett, NH
05.2025

Associate of Arts - Business Communications

Borough of Manhattan Community College
New York, NY

Skills

  • Project Management
  • Business Data Analysis
  • Supervision
  • Innovative Solutions
  • Human Capital Management (HCM)
  • Payroll
  • Human Resources
  • Recruitment
  • Hiring
  • Succession Planning
  • Customer Service
  • Scheduling & Logistics
  • Business Acumen
  • Organizational Skills
  • Team Collaboration
  • Business Applications
  • Tact & Diplomacy
  • Team Leadership
  • Time Management
  • Task Prioritization
  • Sound Judgement
  • Client Engagement
  • Confidentiality
  • Matrixed Organizations
  • Technology Platforms
  • Business Relationships
  • Brand Standards
  • Travel administration
  • MS Office Suite
  • Multitasking

Accomplishments

  • President’s List: Fall 2024 (awarded for achieving a 4.0 GPA)
  • Dean’s List: Fall 2023, Spring 2024 (achieved by maintaining a GPA of 3.5 or higher)

Timeline

Administrative Coordinator

ACING US LTD
07.2020 - Current

Boutique Operations Manager

BONPOINT INC.
05.2016 - 05.2019

Boutique Assistant Manager

BONPOINT INC.
01.2013 - 05.2016

Store Manager

ERES (CHANEL)
04.2005 - 12.2012

Bachelor of Arts - Business Administration and Management

Southern New Hampshire University

Associate of Arts - Business Communications

Borough of Manhattan Community College

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Shareese Allen