Sharekia Demory
218 Cherokee Rd, Rocky Mount,NC
Summary
Dedicated professional with extensive experience in customer service, administrative support, and event coordination. Proven ability to excel in fast-paced environments while delivering outstanding client experiences. Skilled in managing multiple priorities and resolving issues efficiently, contributing to a positive team dynamic. Ready to leverage organizational and service skills in a Personal Shopper role at Sam's Club.
Overview
9
9
years of professional experience
Work History
Event Planner & Designer
TEN80 AFFECTIONS LLC
Rocky Mount, NC
01.2021 - Current
- Delivered unique event experiences by focusing on meticulous details.
- Oversaw client communication alongside coordination with various vendors.
- Handled comprehensive budgets, orders, timelines, and inventory for events.
- Ensured high client satisfaction through transparent communication and timely responses.
Administrative Assistant
Anew Weight Loss Center
Rocky Mount, NC
01.2023 - 06.2023
- Delivered front-line service and support to clients and visitors efficiently.
- Scheduled appointments and managed calendars to optimize operations.
- Maintained organized filing systems to enhance retrieval processes.
- Handled phone calls and inquiries, ensuring professional communication.
Collector
Regional Acceptance
Winterville, NC
01.2019 - 11.2020
- Resolved payment issues with discretion while managing various customer accounts.
- Ensured accuracy of customer files by maintaining comprehensive records.
Financial Services Representative
Fidelity Investments
Durham, NC
10.2017 - 01.2019
- Addressed financial inquiries while managing multiple client accounts efficiently.
- Processed loans from IRA accounts, ensuring accuracy and compliance.
- Built strong client relationships by providing responsive and clear communication.
- Assisted clients in establishing 401k accounts for improved retirement planning.
Customer Care Representative
Spectrum
Morrisville, NC
08.2016 - 10.2017
- Addressed customer service inquiries and issues in fast-paced call center.
- Effectively resolved account and technical problems to ensure customer satisfaction.
- Guided customers through installation of internet, cable, and phone services.
- Delivered technical assistance to improve service usability for clients.
Education
High School Diploma -
Nash Central High School
Rocky Mount, NC06.2014
Skills
- Customer-focused service
- Efficient multi-tasking
- Effective time management
- Interpersonal communication skills
- Detail-oriented approach
- Inventory and order management
- Troubleshooting technical issues
- Administrative assistance
- Quality control
Timeline
Administrative Assistant
Anew Weight Loss Center
01.2023 - 06.2023
Event Planner & Designer
TEN80 AFFECTIONS LLC
01.2021 - Current
Collector
Regional Acceptance
01.2019 - 11.2020
Financial Services Representative
Fidelity Investments
10.2017 - 01.2019
Customer Care Representative
Spectrum
08.2016 - 10.2017
High School Diploma -
Nash Central High School
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