Sharell Johnson
Geismar,Louisiana
Summary
Observant Correctional Officer with over 9 years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of restraint methods.
Overview
19
19
years of professional experience
Work History
Correctional Officer
Louisiana Correctional Institute for Women
Baker, LA
06.2014 - 10.2023
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Medical Assistant
The Digestive Group
Baton Rouge, LA
08.2009 - 03.2013
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
Assistant Store Manager
Popeyes® Louisana Kitchen
Geismar, LA
05.2004 - 08.2009
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Education
Certificate - Medical Assistant
Remington College - Baton Rouge
Baton Rouge, LASkills
- Prisoner Transport
- Records Management
- Facility Security
- Strategic Planning and Organization
- Trained in Defensive Tactics
- Security Procedures
- File and Record Maintenance
- Excellent Problem Solver
- First Aid and CPR Certified
- Negotiation
Timeline
Correctional Officer
Louisiana Correctional Institute for Women
06.2014 - 10.2023
Medical Assistant
The Digestive Group
08.2009 - 03.2013
Assistant Store Manager
Popeyes® Louisana Kitchen
05.2004 - 08.2009
Certificate - Medical Assistant
Remington College - Baton Rouge
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