Sharell Moss
Elizabeth City,NC
Summary
Human Resources Assistant with over 10 years of experience in employee relations, benefits administration, and full-cycle recruiting. Demonstrates strong interpersonal skills, and a solid understanding of HR laws and regulations. Successfully fostered a positive work culture by addressing employee concerns and resolving workplace issues efficiently.
Overview
19
19
years of professional experience
Work History
Operations Coordinator
VET Enterprise
Elizabeth City, NC
10.2018 - Current
- Maintained and tracked performance metrics, and generated reports.
- Coordinated daily operations to ensure efficient workflow and resource allocation.
- Monitored inventory levels, and coordinated supply orders for operational needs.
- Supported training initiatives for staff on operational best practices.
- Collaborated with team members to resolve operational issues promptly.
- Screened resumes and applications to identify qualified candidates for various positions.
- Managed candidate communication throughout the recruitment process to ensure a positive experience.
- Analyzed market trends to identify new opportunities and customer needs.
- Collaborated with cross-functional teams to improve service delivery and client satisfaction.
Office Manager
Entrepreneur Resources Business Support Center (Entre`-BSC)
Elizabeth City, NC
10.2021 - 02.2025
- Oversaw recruitment processes, from job postings to candidate selection.
- Collaborated with management to support strategic workforce planning initiatives.
- Managed vendor relationships to ensure timely service delivery and compliance.
- Coordinated facility maintenance schedules and service requests for operational efficiency.
- Oversaw inventory management for supplies and equipment at the support center.
- Facilitated team meetings to promote communication and address operational issues.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Responded to information requests from superiors, providing specific documentation.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Reviewed applications from prospective members and determined eligibility criteria.
- Organized events to promote member networking and community involvement.
- Collaborated with marketing team to develop strategies for increasing membership sign-ups.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Ensured compliance with federal regulations governing mailing processes.
Talent Acquisition Specialist
Workforce Resources Inc. (WRI) NC Corporate Office
Elizabeth City, NC
04.2013 - 11.2024
- Managed large-scale projects and coordinated comprehensive implementation processes.
- Developed and trained employees to exceed performance goals consistently.
- Ensured compliance with FAR regulations in contract management.
- Created innovative marketing strategies to enhance talent acquisition efforts.
- Established strong relationships with external vendors to meet recruitment needs.
- Collaborated with government agencies to understand position requirements.
- Maintained communication with candidates for effective follow-up.
- Oversaw full-cycle recruitment, promoting diversity throughout the process.
- Facilitated employee relations by addressing concerns and resolving conflicts.
- Administered benefits programs, ensuring compliance with regulations and policies.
- Maintained accurate records of personnel data in the HRIS system.
- Responded to inquiries from employees regarding benefits packages.
- Conduct internal audits and reports for EEO compliance.
- Organized staff events such as team building activities, holiday parties.
- Organized travel arrangements for personnel
- Process payroll for multiple employee groups using advanced payroll software.
- Review timecards for accuracy and compliance with company policies.
EEO Administrative Assistant
Aviation Logistics Center (ALC), United States Coast Guard
Elizabeth City, NC
07.2006 - 04.2013
- Assisted ALC employees with scheduling CAC appointments.
- Assisted with gathering and inputting performance evaluations of over 500 employees' ratings into the AEAS and EARS systems.
- Typed and submitted SF-52s.
- Processed incoming personnel in the ALC’s employee database.
- Maintain ALC’s Personnel Lookup by working with IT and ensuring all 1,000+ employees’ information is correct in the database in order to gain access to secured locations.
- Made identification badges for new and existing employees. Referred office calls and visitors to appropriate sources.
- Contributed to maintaining records, files, and spreadsheets for performance evaluations, as well as cash and time-off awards.
- Researched and gathered information for job and career fairs throughout the year.
- Assist with the planning and preparation of training classes for over 700 employees.
- Compiled, alphabetized, and secured EEO confidential records.
- Maintain an inventory of training materials and supplies for the EEO office and Workforce Management Staff Division (WMS).
- Coordinated and designed informational television slides for cultural diversity on a weekly and monthly basis.
- Provide clerical support services to the Human Relations Council (HRC) and EEO Counselors at ALC.
Education
Business Management -
Elizabeth City State University
Elizabeth City, NCHigh School Diploma -
Northeastern High School
Elizabeth City, NCSkills
- Candidate sourcing and recruitment coordination
- Data-driven decision-making
- Cross-functional team leadership and collaboration
- Performance management and tracking
- Conflict resolution strategies
- Inventory management
- Employee training and development
- Project lifecycle management
- Payroll administration
- Operational efficiency and workflow optimization
References
Provided Upon Request
Awards
Certificate of Appreciation (ALC & WRI), Outstanding Work (ALC), Letter of Appreciation for Training Day (ARSC/ALC), Letter of Change of Command (ALC)
Timeline
Office Manager
Entrepreneur Resources Business Support Center (Entre`-BSC)
10.2021 - 02.2025
Operations Coordinator
VET Enterprise
10.2018 - Current
Talent Acquisition Specialist
Workforce Resources Inc. (WRI) NC Corporate Office
04.2013 - 11.2024
EEO Administrative Assistant
Aviation Logistics Center (ALC), United States Coast Guard
07.2006 - 04.2013
Business Management -
Elizabeth City State University
High School Diploma -
Northeastern High School
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