Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharell Walls

Pottstown ,PA

Summary

Accomplished Nursing Assistant with a proven track record at Delia Maria Home Health Care, enhancing patient satisfaction through compassionate care and effective case management. Skilled in patient assessments and electronic charting, coupled with exceptional interpersonal abilities, ensuring high-quality patient-focused care. Demonstrated success in reducing behavioral incidents by employing de-escalation techniques.

Overview

19
19
years of professional experience

Work History

Nursing Assistant

Delia Maria Home Health Care
12.2016 - 04.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Residential Counselor

Axion Healthcare
08.2007 - 09.2014
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.

Case Coordinator

Cas Home Health Care
12.2005 - 09.2008
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Managed over Number assigned cases and projects in Year.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.

Medical Records Clerk

Devereux
02.2001 - 12.2004
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.

Education

Diploma - Medical Assistant/Phlebotomy

Thompson Institute
Philadelphia, PA
06.2006

Pharmacy Technician - Pharmaceutical Marketing And Management

Cittone Institute
Philadelphia, PA
09.2003

Skills

  • Patient care
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Patient-focused care
  • Electronic charting
  • Patient assessments
  • Client documentation
  • Records management
  • Quality assurance controls
  • Drug administration
  • Certified in CPR/AED

Timeline

Nursing Assistant

Delia Maria Home Health Care
12.2016 - 04.2020

Residential Counselor

Axion Healthcare
08.2007 - 09.2014

Case Coordinator

Cas Home Health Care
12.2005 - 09.2008

Medical Records Clerk

Devereux
02.2001 - 12.2004

Diploma - Medical Assistant/Phlebotomy

Thompson Institute

Pharmacy Technician - Pharmaceutical Marketing And Management

Cittone Institute
Sharell Walls