Sharen Gray
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with Number years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Area of expertise specialty. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
32
32
years of professional experience
Work History
Telephone Triage Registered Nurse
Providence Health & Services
10.2014 - 04.2023
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals
- Audited charts and reviewed clinical documents to verify accuracy.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Organized and managed care of patients undergoing various therapies and procedures.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Suggested appropriate disposition to acting physicians based on assessment.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Recorded details regarding therapies to keep patient charts updated.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Evaluated patient histories, complaints, and current symptoms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse, LDRP
Legacy Meridian Park Medical Center
06.1995 - 12.2013
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Organized and managed care of patients undergoing various therapies and procedures.
- Managed care from admission to discharge.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Audited charts and reviewed clinical documents to verify accuracy.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Clinical Staff Nurse
Paul F. Voeller MD, Sonny Park MD, Mary Hafer MD
07.1993 - 06.1995
- Measured and recorded weight, height, body temperature and blood pressure for average of [Number] patients per day.
- Responded to patient emergencies to provide prompt and correct intervention .
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Participated in quality improvement initiatives to improve patient care outcomes.
Staff Nurse, Nursing Supervisor
Columbia Memorial Hospital
11.1990 - 06.1995
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Investigated and resolved issues affecting hospital operations and patient care.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Associate Degree In Nursing - Nursing
Clatsop Community College
Astoria, OR05.1991
Skills
- Filemaker Pro
- Microsoft Word
- IV Drug Therapy Management
- Microsoft Project
- Breastfeeding Education
- Staff Supervision
- Direct Patient Care
- Microsoft SharePoint
- Postpartum Care
- Disease Management Programs
- EMR Systems
- Patient Discharging
- Epic Systems
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- Patient Assessments
- Microsoft PowerPoint
- Patient and Family Advocacy
- Acute and Rehabilitative Care
- Prenatal Care
- Patient Care
- Tracheostomy Care
- Patient Monitoring
- Gastrostomy Tube Care
- Nursing Performance Assessment
- Emergency Procedures
- Reading Comprehension
- Health and Wellness Expertise
- Insulin Medication Assistance
- Long-Term Care
- Call Triaging
- Physical Assessment
- Intravenous Therapy
- Clear Patient Communication
- Wound Care
- Patient Education
- Complex Problem-Solving
- Personal Care Needs
- Compassionate and Caring
- or and ER Experience
- Removing Sutures
- Medical Records Management
- Diagnostic Tools Knowledge
- Unit Oversight
- Pharmacology
- Sanitation
- Geriatrics
- Pedi
- Evaluation
- Diet and Nutrition
- Medical Evaluations
- Women's Health Exams
- Test Interpretations
- Administer Medication
- Administering Immunizations
- Oxygen Saturation Standards
- Blood Draw and Sample Collection
- Time Management
- Mental Health Care
- Cesarean Section Preparation
- Medication Distribution
- Inpatient and Outpatient Care
- Accurate Documentation
- Intakes and Discharges
- Medical Procedure Preparation
- Judgment and Decision-Making
- Patient Care Planning
- Treatment Plan Modification
- Life-Sustaining Machines
- Monitoring
- Coordination
- Medical Laboratory Procedures
- Routine Examinations
- Diagnostic Test Evaluations
- Patient Counseling
- Feeding Pumps Understanding
- Treatment Recommendations
- Diabetes and Nutrition Education
- Alternative Treatments
- Medical Screening
- Microsoft Access
- Setting Up Referrals
- Chest Pain Management
- Team Coordination
- Instructing
- YouTube
- Social Perceptiveness
- Community Program Referrals
- Emotional Intelligence
- Feeding Assistance
- First Aid
- ICD-9 Forms
- Diagnostic Software
- Care Plan Development
- Pain Management
- Follow-Up Calls
- Emergency Diagnostics
- Shared Governance
- Google Docs
- Seizure Management
Affiliations
- American Nurses Association (ANA) Member
- Oregon Nurses Association past Board Member and Contract Negotiator
Timeline
Telephone Triage Registered Nurse
Providence Health & Services
10.2014 - 04.2023
Registered Nurse, LDRP
Legacy Meridian Park Medical Center
06.1995 - 12.2013
Clinical Staff Nurse
Paul F. Voeller MD, Sonny Park MD, Mary Hafer MD
07.1993 - 06.1995
Staff Nurse, Nursing Supervisor
Columbia Memorial Hospital
11.1990 - 06.1995
Associate Degree In Nursing - Nursing
Clatsop Community College
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