Sharene Alston
East Orange
Summary
.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Special Contracting Rep
One Call Care Management
Parsippany
05.2006 - Current
- Maintained detailed administrative and procedural processes, reducing redundancy and enhancing accuracy to support organizational objectives.
- Responded to all correspondences from Claims Adjuster and Case Managers regarding diagnostic exams for Workers Compensation claimants.
- Provided efficient customer service by addressing client inquiries and resolving issues promptly.
- Secured favorable rates from out-of-network providers, increasing service accessibility for clients.
- Acquire information on out of network providers and add the providers into our database for further use in scheduling our patients.
- Scheduled Workers Compensation patients in a timely manner for all diagnostic testing.
- Developed expertise in operating systems, streamlining workflows to enhance productivity.
- Managed files with attention to detail to ensure timely access and retrieval.
- Computer Skills: Microsoft Word, PowerPoint, & Excel.
Education
College -
Essex County College
Newark, NJHigh School -
East Orange High School
East Orange, NJ 09.1987 - 09.1991
Skills
- Claims processing
- Workers compensation
- Contract negotiation
- Database management
- Excel
- Microsoft Word
- PowerPoint
Career Objective - Objective
.
Timeline
Special Contracting Rep
One Call Care Management
05.2006 - Current
High School -
East Orange High School
09.1987 - 09.1991
College -
Essex County College