Certified Project Management Professional (PMP) with over 15 years of experience in federal government operations, business management, and IT project coordination. Proven track record of leading cross-functional teams, optimizing processes, and delivering projects on time and within budget. Specializes in federal procurement, contract management, and IT asset lifecycle management, with a history of driving business process improvements and managing high-value contracts.
As a COR Level II certified professional, brings expertise in compliance, risk management, and stakeholder engagement, ensuring alignment with organizational goals and regulatory requirements. A driven and resourceful administrative professional with extensive experience providing high-level support to senior executives. Known for managing high-volume workloads with precision in rapidly changing environments.
Expert in travel management, expense tracking, and schedule coordination, with exceptional communication and organizational skills. A tech-savvy innovator with hands-on experience in emerging technologies, continuously seeking opportunities for technological enhancements and implementing effective solutions to improve productivity.
Skilled in project management, problem-solving, and collaboration, adept at adapting to fast-paced environments while driving technological advancements. Recognized for a proactive and adaptable approach in delivering effective solutions, bringing a fresh perspective and strong commitment to quality and success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Director
Departmental Office of Civil Rights, US Department of Transportation
02.2024 - Current
Strategic Planning & Coordination: Spearhead long-term planning and organizational strategies to align departmental objectives with overarching goals. Assess completed and in-progress work, identifying and addressing issues to optimize efficiency and effectiveness.
Interagency and External Relations: Establish and maintain communication channels with other government agencies and private organizations to exchange critical information on management planning and control systems.
Executive Support: Provide comprehensive administrative and operational assistance to the Director, including acquisition and financial support, managing schedules, and coordinating travel. Execute special projects, offering well-researched analysis and recommendations.
Administrative & Management Guidance: Advise on administrative policies and procedures, adapting management theories to resolve internal program challenges. Present findings and recommendations on complex issues to support informed decision-making.
Customer Service & Communication: Respond to customer inquiries, resolving issues promptly and effectively. Maintain open lines of communication with executives, team members, and external contacts, ensuring clear, accurate, and timely information dissemination.
Office Management: Efficiently manage the Director’s calendar, travel arrangements, and filing systems. Ensure smooth coordination of meetings, events, and logistical arrangements. Maintain organized digital and physical records.
Project Management: Independently set and adapt goals and priorities to meet mission objectives. Balance competing priorities, negotiate deadlines, and ensure that work products meet organizational standards.
Key Accomplishments
Strategic Impact: Developed and executed strategies that ensured the department's objectives were consistently aligned with broader organizational goals, leading to improved operational efficiency.
Interagency Collaboration: Successfully maintained productive relationships with external agencies, facilitating the exchange of critical information and enhancing overall management planning efforts.
Effective Executive Support: Recognized for delivering high-quality administrative support to the Director, including managing complex schedules and ensuring the timely execution of special projects.
Process Improvement: Identified and implemented solutions that enhanced the efficiency of departmental operations, resulting in measurable improvements in work processes.
Communication Excellence: Acknowledged as a reliable point of contact for the Director, consistently delivering clear, concise, and accurate communication to internal and external stakeholders.
Organizational Efficiency: Streamlined office management processes, ensuring that schedules, travel arrangements, and filing systems were effectively maintained, contributing to a more organized and efficient work environment.
Project Delivery: Successfully managed multiple high-priority projects, meeting deadlines and exceeding performance expectations without the need for substantive revisions.
Related Skills
Strategic Planning
Executive Support
Interagency Collaboration
Administrative Management
Project Management
Effective Communication
Office Organization
Problem Solving and Process Improvement
Customer Service
Program and Administrative Support Specialist
Office of Public Affairs, US Department of Labor
04.2022 - Current
Manage incoming project requests for OPA Division of Creative Services
Assemble and review monthly vendor invoices
Prepare monthly report of all working capital fund charges related to graphics, photography, and video projects
Serve as Contracting Office Representative (COR) and Purchase Card holder for Creative Services Division
Performed a variety of administrative duties including arranging government travel, serving as master timekeeper, tracking accountable personal property, and coordinating equipment repair and maintenance
Provide customer service for internal and external DOL stakeholders.
Administrative Specialist
Census Bureau, US Department of Commerce
10.2019 - 04.2022
Manage internal communication and administrative workflow procedures and policy
Develop, coordinate, and disseminate administrative communication and work products to external audiences
Assist department staff and management in understanding and complying with administrative regulations, policies, and procedures
Provide human resource support, travel management, purchasing and property management, and data analysis support.
Administrative Coordinator
National Community Pharmacist Association
01.2019 - 10.2019
Provide administrative support, including scanning and copying documents, preparing payroll, and creating various documents using word processing, spreadsheets, and databases
Coordinate and compile meeting conference materials, manage conference bridges and calls, and assist with meeting coordination.
Secretary
Food and Drug Administration
07.2016 - 12.2018
Perform general administrative support functions, maintain appointment calendar, prepare and track correspondence, respond to internal and external customers, review and edit correspondence, and assist in the preparation of data-driven reports
Coordinate and schedule meetings, arrange travel, and serve as a purchasing and property management officer.
Administrative Support Technician
Defense Health Agency/ Fort Belvoir Community Hospital
10.2010 - 03.2015
Provide administrative support, including calendar management, conference coordination, SharePoint administration, and procurement-related tasks
Assist with travel arrangements and serve as a timekeeping administrator.
Program Support Assistant
National Institutes of Health
01.2007 - 10.2010
Provide administrative support to the Facilities Maintenance Division, including scheduling meetings, organizing calendars, and maintaining project files
Assist with the coordination of facilities maintenance projects and collaborate with other NIH departments and external stakeholders
Serve as a purchase card holder.
Administrative/Helpdesk Coordinator
ServRight
02.2007 - 01.2008
Perform administrative duties, including retrieving messages, managing telephone calls, welcoming visitors, handling mail, and creating and printing documents
Provide helpdesk support, including recording information, dispatching orders, and troubleshooting issues.
Extramural Support Assistant
National Institutes of Health
02.2004 - 01.2007
Provide grant assistance, including printing labels and summary statements, compiling reviewer packets, and maintaining project files
Maintain and process data in various databases
Provide logistical support for scientific conferences, workshops, and meetings
Arrange staff travel and perform other administrative duties as assigned.
Education
High School Diploma -
Bryant High School
Alexandria, Virginia
06.1996
Skills
Office Administration
Document Preparation
Exceptional organization
Time management expertise
Executive Support
Performance Tracking
Calendar Management
Meeting facilitation
Project management assistance
Sourcing and purchasing
Procurement
Accomplishments
Procurement & Contract Management at Department of Labor: Managed over $983,900 in government contracts at the Department of Labor, ensuring strict compliance with federal acquisition regulations and delivering procurement projects on time and within budget.
IT Asset Management Improvement at Department of Labor: Led a comprehensive IT asset lifecycle management initiative, improving tracking accuracy by 25% and optimizing asset distribution processes to support remote employees during the COVID-19 pandemic.
Project Management Expertise (PMP Certified in 2024): Leveraged Project Management Professional (PMP) certification to lead cross-functional teams and manage complex projects, ensuring the timely completion of initiatives in compliance with project scope and budgetary requirements.
High-Impact Administrative Leadership: Supported politically appointed staff at the Census Bureau by implementing more efficient administrative processes, significantly improving workflow, policy compliance, and internal communication.
HR & Payroll Administration: Served as the Master Timekeeper at the Census Bureau, ensuring 100% compliance with timekeeping standards, resolving pay discrepancies, and working closely with payroll personnel to ensure timely payment.
Meeting & Event Coordination: Successfully coordinated meetings, conferences, and events for senior executives across federal organizations, managing logistics for events with up to 500 attendees.
Federal Acquisition Expertise: Obtained COR Level II Certification and completed acquisition training in Writing Performance Work Statements (PWS) and Independent Government Cost Estimates (IGCEs), contributing to key federal procurement projects.
COVID-19 Remote Work Support: Played a pivotal role in supporting remote work initiatives during the COVID-19 pandemic by coordinating the receipt and distribution of business assets, ensuring 100% of remote employees had access to the necessary IT equipment.
Process Improvement: Identified inefficiencies and implemented process improvements at the Department of Labor and Census Bureau, reducing downtime in equipment usage and streamlining administrative procedures for politically appointed staff.
Certification
Project Management Professional (PMP) – Project Management Institute | 2024
FAC-COR Level II Certification – Federal Acquisition Certification | 2023
Acquisition Training Certifications:Writing Performance Work Statements
Independent Government Cost Estimates
Customer Service for Acquisitions
Timeline
Executive Assistant to the Director
Departmental Office of Civil Rights, US Department of Transportation
02.2024 - Current
Program and Administrative Support Specialist
Office of Public Affairs, US Department of Labor
04.2022 - Current
Administrative Specialist
Census Bureau, US Department of Commerce
10.2019 - 04.2022
Administrative Coordinator
National Community Pharmacist Association
01.2019 - 10.2019
Secretary
Food and Drug Administration
07.2016 - 12.2018
Administrative Support Technician
Defense Health Agency/ Fort Belvoir Community Hospital
10.2010 - 03.2015
Administrative/Helpdesk Coordinator
ServRight
02.2007 - 01.2008
Program Support Assistant
National Institutes of Health
01.2007 - 10.2010
Extramural Support Assistant
National Institutes of Health
02.2004 - 01.2007
High School Diploma -
Bryant High School
Project Management Professional (PMP) – Project Management Institute | 2024
FAC-COR Level II Certification – Federal Acquisition Certification | 2023
Acquisition Training Certifications:Writing Performance Work Statements
Independent Government Cost Estimates
Customer Service for Acquisitions
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