Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHARESA COLLINS

Nitta Yuma

Summary

Experienced shelter management professional with strong background in crisis intervention, conflict resolution, and resource coordination. Known for fostering team collaboration and adapting to changing needs to achieve impactful results. Skilled in client advocacy, staff training, and operational oversight, bringing reliability and strategic thinking to ensure safe and supportive environment.

Overview

21
21
years of professional experience

Work History

Safe Shelter Manager

Haven House Family Shelter
02.2023 - 06.2025
  • Managed shelter operations, ensuring compliance with safety protocols.
  • Coordinated resident intake, providing support for transitions.
  • Trained staff on crisis intervention and communication strategies.
  • Conducted assessments of facility, identifying safety improvement areas.
  • Maintained records of operations, ensuring confidentiality and data protection.
  • Collaborated with mental health professionals to meet residents' needs.
  • Advocated for residents with agencies, securing financial support.
  • Enhanced staff communication through meetings and defined roles.
  • Provided leadership and support to staff members.

Transporter- Assistant Activity Director

SHARKEY ISSAQUENA NURSING HOME
12.2021 - 03.2023
  • Transported residents to doctor appointments.
  • Assisted with daily activities when not on a route.
  • Maintained daily records of resident progress.
  • Created engaging recreational programs based on resident interests.
  • Coordinated activities to promote social interaction among participants.
  • Planned outings and events for holidays and special occasions.
  • Fostered strong relationships with residents and families, building community support.
  • Supervised volunteers in planning and executing activities, ensuring quality service.

Executive Assistant

CARY CHRISTIAN CENTER
02.2016 - 04.2021
  • Served as the administrative assistant to the CEO of Cary Christian Center.
  • Monitored Grant websites
  • Provided initial research
  • Communicated directives and tasks to the rest of Cary Christian Center Staff from the CEO
  • Served as the primary liaison between the CEO and revenue-generating ministries
  • Provide overall clerical functions (i.e. filing, typing grant reward responses)
  • Marketing Team Leader for Cary Christian Center

Administrative Secretary

CARY CHRISTIAN CENTER
10.2015 - 02.2016
  • Clerical functions ( i.e. filing, typing, answering the phone)

Dental Clinic Manager

CARY CHRISTIAN CENTER
07.2014 - 10.2015
  • Managed Dental Ministry and Services.
  • Operated an efficient, orderly office with integrity.
  • Developed written plans with measurable goals for community services.
  • Handled financial planning and reporting.
  • Provided annual budget of income and expenses.
  • Ensured accurate monthly financial reports on invoicing and collections.
  • Monitored staff adherence to approved policies and procedures.
  • Hired and trained staff alongside Dentist and Dental Assistant.
  • Educated patients with clear dental health materials.
  • Performed medical billing and filed insurance claims.
  • Scheduled patient appointments.

Transportation Driver

BOLIVAR COUNTY COUNCIL ON AGING
04.2013 - 03.2014
  • Show up to work promptly
  • Provide safe transportation of all clients in my care
  • Take work orders from supervisor for client trip
  • Drive clients to their destinations on time
  • Assist clients as they get into and out of the vehicle
  • Adhere to company policies and protocol
  • Kept log records of daily transportation
  • Reported any incidents or accidents to supervisor
  • Kept records of any incidents or accidents
  • Read, schedule and map directions
  • Guaranteed the safe loading and unloading of all clients that where wheelchair accessible entrusted in my care

Ironing Room coordinator

MISSISSIPPI CHRISTIAN FAMILY SERVICES
05.2007 - 04.2011
  • Trained 18 of the Individuals served to learn the correct techniques of ironing clothing daily.
  • Assisted Individuals in completing timesheets and calculating their payments for the pay period.
  • Assisted the Individuals in a daily work setting of a Clothes Cleaner to press the community clothing.
  • Assisted individuals on the maintenance of their individual irons and keeping up with the supplies they needed to complete their daily tasks while completing their jobs.

Lead Work Activity Trainer

MISSISSIPPI CHRISTIAN FAMILY SERVICES
10.2005 - 04.2011
  • Planned daily activities and trips for individuals served.
  • Assisted 38-42 individuals with disabilities ages 16 and older reach their highest potential in vocational skills.
  • Trained individuals served to develop skills for daily living, and social interaction skills for community integration.

Money Management Reviewer

MISSISSIPPI CHRISTIAN FAMILY SERVICES
10.2005 - 04.2011
  • I was given this title by the Executive Director to assist Money Management in record keeping and money management for 38 individuals served in the program
  • I reported monthly to the Executive Director after carefully checking over 38 individual served bank accounts and calculating the totals of expense each individual would spend each month to ensure they stayed on a budget that didn’t exceed their monthly budget that was allotted to be in their bank account due to state regulations.

Group Home Manager

MISSISSIPPI CHRISTIAN FAMILY SERVICES
09.2004 - 07.2005
  • I lived in and assisted twelve adults daily with daily living skills and personal hygiene skills in order for them to be able to move out and become dependant upon themselves.

Education

Psychology

BELHAVEN UNIVERSITY
JACKSON, MS
06.2025

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MISSISSIPPI HEALTH CARE ASSOCIATION
RIDGELAND, MS

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THE NATIONAL BOARD OF CAR SEAT AND SEATBELT SAFETY
JACKSON, MS

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COMPUSYSTEM, CERTIFIED &TECHNICAL TRAINING CENTER
GREENVILLE, MS

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MISSISSIPPI DELTA BEAUTY COLLEGE
GREENVILLE, MS

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MISSISSIPPI DELTA COMMUNITY COLLEGE
ITTA BENA, MS

Bachelor of Science - Counseling Psychology

Belhaven University
Jackson, MS
05-2026

Skills

  • Leadership skills
  • Operate Window System 97/98 and higher
  • Microsoft Words, Excel, PowerPoint
  • Flexible and versatile – able to maintain a sense of humor under pressure
  • Have proven leadership skills involving managing, developing and motivating teams to achieve their objectives
  • Thrive in deadline-driven environments
  • Client advocacy
  • Safety planning
  • Crisis management
  • Active listening & Decision-making

Timeline

Safe Shelter Manager

Haven House Family Shelter
02.2023 - 06.2025

Transporter- Assistant Activity Director

SHARKEY ISSAQUENA NURSING HOME
12.2021 - 03.2023

Executive Assistant

CARY CHRISTIAN CENTER
02.2016 - 04.2021

Administrative Secretary

CARY CHRISTIAN CENTER
10.2015 - 02.2016

Dental Clinic Manager

CARY CHRISTIAN CENTER
07.2014 - 10.2015

Transportation Driver

BOLIVAR COUNTY COUNCIL ON AGING
04.2013 - 03.2014

Ironing Room coordinator

MISSISSIPPI CHRISTIAN FAMILY SERVICES
05.2007 - 04.2011

Lead Work Activity Trainer

MISSISSIPPI CHRISTIAN FAMILY SERVICES
10.2005 - 04.2011

Money Management Reviewer

MISSISSIPPI CHRISTIAN FAMILY SERVICES
10.2005 - 04.2011

Group Home Manager

MISSISSIPPI CHRISTIAN FAMILY SERVICES
09.2004 - 07.2005

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MISSISSIPPI HEALTH CARE ASSOCIATION

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THE NATIONAL BOARD OF CAR SEAT AND SEATBELT SAFETY

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COMPUSYSTEM, CERTIFIED &TECHNICAL TRAINING CENTER

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MISSISSIPPI DELTA BEAUTY COLLEGE

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MISSISSIPPI DELTA COMMUNITY COLLEGE

Psychology

BELHAVEN UNIVERSITY

Bachelor of Science - Counseling Psychology

Belhaven University

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