Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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Michael Carter

Americus,GA

Summary

Results-driven and detail-oriented professional with a proven track record of success in fast paced, dynamic environments. Skilled in problem solving, effective communication, and cross-functional collaboration. Known for a strong work ethic, adaptability, and a commitment to delivering high-quality outcomes. Eager to contribute to organizational goals

Overview

16
16
years of professional experience

Work History

Production Worker

Procter & Gamble Co
04.2024 - Current
  • Operating and Monitoring Equipment: Running high-speed converting and packing equipment, controlling processes from computer terminals, and monitoring equipment performance.
  • Preventative Maintenance: Performing routine maintenance on machinery to ensure optimal performance and longevity.
  • Troubleshooting and Repair: Identifying and resolving equipment malfunctions and breakdowns.
  • Record Keeping: Maintaining accurate records and data related to equipment operation and maintenance.
  • Material Handling: Operating material handling equipment such as forklifts and hand trucks.
  • Safety Compliance: Adhering to all safety protocols and procedures.
  • Teamwork and Communication: Collaborating with other team members to achieve production goals.

Route Sales Representative

Frito Lay
03.2020 - 10.2022

Key Responsibilities:

  • Driving and Delivery .RSRs operate a Frito-Lay truck to transport products to assigned stores.
  • Merchandising: They ensure products are displayed attractively and effectively in stores to maximize visibility and sales.
  • Sales: RSRs work to increase sales by building relationships with store personnel, selling in displays, and executing national initiatives.
  • Inventory Management: They order products, maintain accurate records, and manage inventory levels at each store.
  • Customer Relations .RSRs collaborate with store managers to increase sales and maintain positive relationships.

Production Worker

Georgia-Pacific
03.2019 - 06.2022

Key Responsibilities:

  • Operating Sawmill Machinery: Using saws to cut logs into rough-sawn and dimensional lumber. Operated machinery to ensure efficient production flow and quality standards. Monitored equipment performance, identifying issues for timely resolution. Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Quality Control: Inspecting lumber for defects, ensuring it meets required standards. Examined incoming materials and compared to documentation for accuracy and quality.
  • Safety Procedures: Adhering to safety regulations and using safety equipment. Followed safety procedures and guidelines to maintain safe working environments.
  • Maintenance: Performing preventative maintenance on machinery and troubleshooting issues.
  • Material Handling: Stacking, sorting, and potentially loading lumber using forklifts or loaders.
  • Teamwork: Collaborating with other team members to maintain a smooth workflow.
  • Cleanliness: Maintaining a clean and organized work environment.
  • Following Instructions: Adhering to production specifications and supervisor instructions.
  • Lifting and Physical Activity: Being able to lift and move lumber, which can be physically demanding.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.

Correctional Officer

Macon State Prison
05.2015 - 12.2020

Key Responsibilities:

  • Supervising Inmates:.Correctional officers monitor inmate behavior and activities, ensuring compliance with facility rules.
  • Maintaining Security:.They enforce rules, conduct searches, and respond to disturbances to prevent escapes, assaults, and other security breaches.
  • Ensuring Safety:.They safeguard inmates, themselves, and other staff by maintaining a secure environment and responding to emergencies.
  • Documentation:.Correctional officers complete incident reports, logbooks, and other necessary documentation to track inmate behavior and facility operations.
  • Inmate Management:.This includes tasks like conducting headcounts, managing inmate movements, and overseeing work details. Conducted security checks to ensure compliance with institutional policies and procedures. Monitored surveillance systems to detect suspicious behavior and prevent disturbances.
  • Contraband Control:.They search for and confiscate contraband items, such as weapons and drugs.
  • Rehabilitation Support:.In some cases, correctional officers may assist with inmate rehabilitation efforts, including educational and vocational programs.
  • Emergency Response:.They respond to medical emergencies, inmate fights, and other crises, providing first aid and other necessary support.


Wastewater Treatment Plant Operator

Jacobs Engineering
10.2018 - 09.2020

Key Responsibilities:

  • Equipment Operation and Maintenance: Operate pumps, valves, filters, and control systems to regulate the flow and treatment of wastewater.
  • Process Monitoring and Adjustment: Monitor treatment processes, adjust chemical dosages, and make necessary adjustments to maintain optimal performance. Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.

Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.

Improved water quality with thorough testing and adjustment of chemical dosages.

  • Water Quality Testing: Collect and analyze wastewater samples to assess chemical and biological properties, ensuring compliance with regulatory standards. Monitored water quality parameters, adjusting chemical dosages for optimal treatment efficiency. Operated and maintained wastewater treatment systems to ensure compliance with environmental regulations.
  • Record Keeping and Reporting: Maintain detailed records of operational data, test results, and maintenance activities.
  • Compliance and Safety: Ensure adherence to environmental regulations and safety protocols, including emergency response procedures.


Sawmill Operator

West Fraser Mills
09.2013 - 12.2015

Core Responsibilities:

  • Log Processing: Operating machinery like band saws, edgers, and trimmers to cut logs into specific dimensions.
  • Lumber Handling: Sorting, stacking, and grading lumber based on size, quality, and species.
  • Quality Control: Inspecting lumber for defects and ensuring it meets quality standards.
  • Safety Compliance: Adhering to safety procedures and using personal protective equipment (PPE) to prevent accidents.
  • Equipment Maintenance: Performing basic maintenance on machinery and reporting any malfunctions.
  • Housekeeping: Maintaining a clean and organized work area to ensure efficient operations.

Merchandise Associate

Lowes Home Improvment
02.2010 - 11.2012

Key Responsibilities:

  • Setting and maintaining product displays: This involves arranging products according to planograms, ensuring displays are visually appealing, and making sure signage and pricing are accurate.
  • Restocking shelves: Ensuring shelves are fully stocked with merchandise and that products are properly displayed.
  • Seasonal resets: Assisting with the setup and takedown of seasonal displays and merchandise.
  • Pricing and signage: Ensuring accurate pricing and signage throughout the store. Analyzed sales trends to inform product placement strategies and improve overall sales performance.
  • Inventory accuracy: Assisting with cycle counts and inventory management to maintain accurate stock levels.
  • Store appearance: Contributing to a clean, organized, and inviting shopping environment. Coordinated merchandise displays to enhance customer engagement and optimize product visibility. Managed inventory levels, ensuring accurate stock replenishment and minimizing discrepancies.


Customer Service Representative

AT&T Mobility
02.2010 - 09.2012
  • Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations
  • Document all customer activities, resolutions, requests, and complaints in our CRM software
  • Build sustainable relationships and trust amongst customers through open and interactive conversations
  • Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle
  • Manage customer complaints with ease and efficiency, provide effective solutions, and escalate to necessary departments to ensure a prompt resolution
  • Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance
  • Go the extra mile to engage and support customers.

Education

Sacramento State

Youth Challenge Academy
04-2015

Skills

  • Supportive interpersonal skills
  • Effective team collaboration
  • Customer engagement
  • Analytical problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Strong work ethic

Timeline

Production Worker

Procter & Gamble Co
04.2024 - Current

Route Sales Representative

Frito Lay
03.2020 - 10.2022

Production Worker

Georgia-Pacific
03.2019 - 06.2022

Wastewater Treatment Plant Operator

Jacobs Engineering
10.2018 - 09.2020

Correctional Officer

Macon State Prison
05.2015 - 12.2020

Sawmill Operator

West Fraser Mills
09.2013 - 12.2015

Merchandise Associate

Lowes Home Improvment
02.2010 - 11.2012

Customer Service Representative

AT&T Mobility
02.2010 - 09.2012

Sacramento State

Youth Challenge Academy

Personal Information

Michael Carter