Sharese Ramsay
El Cajon,CA
Summary
Compassionate Home Health Aide with a proven track record at Right At Home, skilled in patient care and meal preparation. Enhanced client independence through personalized hygiene assistance and documentation. Recognized for exceptional communication and teamwork, for a supportive environment that improved overall client satisfaction.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Right At Home
12.2022 - Current
- Assisting clients with daily living activities, ensuring comfort and safety.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Supporting mobility through proper transfer techniques and use of assistive devices.
- Maintaining cleanliness in client environments, adhering to hygiene protocols.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Documenting care activities and patient progress accurately for records.
Cage Cashier
Sycuan Casino Resort
03.2024 - 06.2025
- Processed cash transactions efficiently, ensuring accuracy and compliance with gaming regulations.
- Promoted positive work environment, resolving conflicts and encouraging teamwork.
- Monitored cash levels, maintaining appropriate funds for smooth operations throughout shifts.
- Collaborated with team members to resolve discrepancies and improve transaction workflows.
- Maintained cleanliness and organization of the cashier area, promoting a professional environment.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Quickly and accurately counted drawers at start and end of each shift.
Shift Leader
Walgreens
08.2018 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Curbside orders
- Check in and out with vendors
- Operated photo department
- Processed Western Union Transactions
- Passport transactions
Sales Associate
A Children's Place
11.2016 - 01.2018
- Enhanced customer satisfaction by providing personalized product recommendations and resolving inquiries.
- Trained new sales associates on company policies and effective sales techniques.
- Answering incoming calls from customers
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
El Cajon Valley High School
El CajonSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Client documentation
Timeline
Cage Cashier
Sycuan Casino Resort
03.2024 - 06.2025
Home Health Aide
Right At Home
12.2022 - Current
Shift Leader
Walgreens
08.2018 - 10.2022
Sales Associate
A Children's Place
11.2016 - 01.2018
High School Diploma -
El Cajon Valley High School
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