Summary
Overview
Work History
Education
Skills
Relevant Experience
Timeline
Generic

Sharessa Taylor

Jacksonville

Summary

Veteran with extensive customer service experience, adept at managing inquiries and concerns through phone, email, and chat. Proven ability to deliver efficient solutions while maintaining high standards of professionalism and accuracy. Experienced Corporate Secretary skilled in corporate governance, compliance, and regulatory reporting. Strong capabilities in minute-taking, stakeholder communication, and executive support, with a focus on time management and problem-solving.

Overview

8
8
years of professional experience

Work History

Corporate Secretary

Adecco
01.2022 - Current
  • Managed the preparation of shareholder communications including proxy statements, voting ballots, notifications.
  • Facilitated communication between internal departments as needed.
  • Assisted senior management with corporate restructuring initiatives by providing advice on legal implications.
  • Monitored changes in relevant legislation and regulations affecting corporate governance practices.

Patient Care Coordinator

Randstad
01.2020 - 01.2022
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Developed treatment plans based on individualized assessment of each patient's needs.
  • Assisted physicians in performing various procedures related to patient care needs.
  • Responded promptly to any emergency situations that arose within the facility.

Customer Service and Sales

DialAmerica
Jacksonville
01.2019 - 01.2020
  • Adhered strictly to company policies and procedures related to customer service and sales operations.
  • Managed the daily operations of a Auto Trader, including customer service and sales.
  • Coordinated new client services by working closely with customer service and sales teams.

Medical Assistant

SunShine Spine & Pain
01.2017 - 01.2018
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.

Education

Associates Degree - Healthcare Management

Housatonic Community College
Bridgeport, CT

Certified Medical Assistant -

Butler Business School
Bridgeport, CT

Phlebotomy Certification -

Lincoln Technical Institute
Stratford, CT

Skills

  • Shareholder communications
  • Corporate governance
  • Legal compliance
  • Policy writing
  • Document management
  • Data analysis
  • Risk assessment
  • Regulatory compliance
  • Project management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Time management
  • Travel coordination
  • Contract review
  • Calendar management

Relevant Experience

  • Strong communication and interpersonal skills
  • Experience in customer service and handling inquiries
  • Analytical skills to evaluate and resolve customer problems
  • Ability to provide exceptional customer service and ensure customer satisfaction
  • Excellent time-management and multitasking skills
  • Ability to work independently and remotely
  • Communicates quick fixes.
  • Assists in cross training.
  • Updates process and procedure documentation as needed.
  • Stays current with system information, changes and updates.
  • Becomes familiar with each client and their respective applications.

Timeline

Corporate Secretary

Adecco
01.2022 - Current

Patient Care Coordinator

Randstad
01.2020 - 01.2022

Customer Service and Sales

DialAmerica
01.2019 - 01.2020

Medical Assistant

SunShine Spine & Pain
01.2017 - 01.2018

Associates Degree - Healthcare Management

Housatonic Community College

Certified Medical Assistant -

Butler Business School

Phlebotomy Certification -

Lincoln Technical Institute

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