Summary
Overview
Work History
Education
Skills
Timeline
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SHARESSIA MIX

Pasadena,TX

Summary

Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.

Overview

10
10
years of professional experience

Work History

Sales Representative

Premium wireless Pro
Houston, Tx
03.2022 - 05.2023
  • Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling
  • Proactively start conversations with shoppers
  • Explain wireless solutions to customers in simple, easy to understand terms
  • Recommend personalized solutions to customers
  • Teach customers how to enjoy their new products through successful setup and activation
  • Keep wireless displays fully stocked and flawless.

Patient Access Scheduler

Christus St Francis Cabrini Hospital
Alexandria, LA
02.2020 - 08.2021
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.

Residential Services Specialist

Ldh Developmental Disabilities Council
Baton Rouge, LA
10.2018 - 02.2020
  • Coordinate activities in residential facilities in secondary and college dormitories, group homes, or similar establishments
  • Order supplies and determine need for maintenance, repairs, and furnishings
  • May maintain household records and assign rooms
  • May assist residents with problem solving or refer them to counseling resources.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Conferred with parents to inform on type of daily activities, successes, strengths observed and potential obstacles to healthy development.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Maintained accurate records and documented client data in company databases.
  • Collaborated with social workers to support patients.

Key Holder

Dg Louisiana Llc P O, Talx Ucm Svcs Inc
Saint Louis, MO
08.2017 - 02.2019
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • My duties also include handling operational procedures, assisting cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized

Food Production Worker

Pizza Hut South MacAruthur Drive
Alexandria, LA
09.2016 - 09.2017
  • Set up, start, or load food processing equipment
  • Check, weigh, and mix ingredients according to recipes
  • Set and control temperatures, flow rates, and pressures of machinery
  • Monitor and adjust ingredient mixes during production processes
  • Observe and regulate equipment gauges and controls
  • Report equipment malfunctions to team leaders or maintenance staff
  • Clean workspaces and equipment in accordance with health and safety standards
  • Check final products to ensure quality.

Bakery Worker

Sams Club Distribution
Alexandria, LA
09.2015 - 03.2016
  • Prepare fresh baked items daily for members through follow recipes and wrapping, labeling, and storing merchandise to ensure members have the freshest items available to take home to their families.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Telecommunications Clerk

Sutherland Global Services Inc P O Box 66744 p Inc
Saint Louis, MO
09.2013 - 11.2015
  • Telecommunication
  • Reviewing patient bills for accuracy and completeness, and obtaining any missing information
  • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing
  • Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Communicated with customers and employees to answer questions or explain information.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.

Cashier/ Gas Attendant

Walmart Neighborhood Market
Alexandria, LA
10.2013 - 04.2015
  • Receive and disburse money in establishments other than financial institutions
  • May use electronic scanners, cash registers, or related equipment
  • May process credit or debit card transactions and validate checks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.

Education

BKOPAA- Cosmetology - Cosmetology

Empire Beauty School - Lehigh Valley
Springfield, PA
08-2024

High School Diploma - General Studies

Southeastern High School
10.2020

School Equivalency Diploma -

CLTCC
05.2013

Skills

  • Customer Service
  • Staff Training
  • Relationship Building
  • Sales Closing
  • Contract Negotiation
  • Account Management
  • On-Site Product Demonstrations
  • Complex Problem-Solving
  • Inside and Outside Sales
  • Product and Service Knowledge
  • Customer Success Management
  • Inbound and Outbound Calls
  • Product Merchandising
  • Data Reporting
  • Appointment Scheduling
  • Customer Relationship Management
  • Truck Unloading

Timeline

Sales Representative

Premium wireless Pro
03.2022 - 05.2023

Patient Access Scheduler

Christus St Francis Cabrini Hospital
02.2020 - 08.2021

Residential Services Specialist

Ldh Developmental Disabilities Council
10.2018 - 02.2020

Key Holder

Dg Louisiana Llc P O, Talx Ucm Svcs Inc
08.2017 - 02.2019

Food Production Worker

Pizza Hut South MacAruthur Drive
09.2016 - 09.2017

Bakery Worker

Sams Club Distribution
09.2015 - 03.2016

Cashier/ Gas Attendant

Walmart Neighborhood Market
10.2013 - 04.2015

Telecommunications Clerk

Sutherland Global Services Inc P O Box 66744 p Inc
09.2013 - 11.2015

BKOPAA- Cosmetology - Cosmetology

Empire Beauty School - Lehigh Valley

High School Diploma - General Studies

Southeastern High School

School Equivalency Diploma -

CLTCC

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SHARESSIA MIX