SHARETTA WILLIAMS
Merrillville,IN
Summary
Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.
Overview
28
28
years of professional experience
6
6
Certification
Work History
Quality Engineer
The Productivity Team (Ford CAP)
Chicago, IL
09.2022 - Current
- Expanded risk management measures through spot-checking and increased randomization of inspections
- Supported quality team members during corrective action updates
- Executed operational audits and assessed company operations, compliance and other associated risks
- Coordinated with quality control staff to complete inspections
- Developed traceability documentation to aid in investigating faults and defects
- Participated in multi-disciplinary defect reviews to discern and address root causes
- Partnered with senior management to analyze issues and find appropriate solutions
- Maintained compliance with industry standards and regulatory compliance during managed projects
- Performed quality inspections and drafted reports to detail non-conforming material issues
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
- Developed training protocols in alignment with company quality standards and ISO 9000 regulations
- Contributed to root cause analysis to determine core reason for failures and errors
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity
- Facilitated process improvements to successfully decrease errors
- Recommended revisions to internal controls and operational and management policies and procedures
- Reported on non-compliance issues and other negative factors discovered during production
- Demonstrated product and quality expertise in product inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
QE Tech (Audit)
Lear Seating Corporation
Hammond, IN
06.2010 - 08.2022
- Creating Excel or PowerPoint visual documentation (Quality Notices)
- Charging suppliers according to downtime and ppm
- Minimizing production nonconformities
- Relaying scrap progress to management
- Removing non-conforming scrap from the system via A/S400
- Maintained integrity of general ledger and chart of accounts
- Overseeing containment
- Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures
- Worked independently on assignments involving varied and complex issues without direct supervision
- Performed specialized testing in support of internal and external customers and departmental projects
- Completed inspection reports, describing performance outcomes and carefully documenting irregularities or variances from expected outcomes
- Conducted data review and followed standard practices to find solutions
- Drafted technical documents such as deviation reports, testing protocol and trend analyses
- Provided training to over twenty onboarding team members
- Assessed products or services to evaluate conformance with quality standards
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed traceability documentation to aid in investigating faults and defects.
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Led engineering teams to successfully complete projects on time and within budget.
- Researched and evaluated new techniques and technologies to improve product quality.
- Collaborated with other departments to facilitate successful project completion.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Performed complex calculations to analyze and optimize engineering processes.
QE Tech (Calibration)
Lear Seating Corporation
Hammond, IN
06.2008 - 06.2010
- Performing several audits daily such as Poke Yoke, Functionality audits, Visibility audits & H-point
- Calibration of various tools such as CMM, Calipers, & torque wrenches
- Stage materials for customer viewing and audit
- Occasional buck placement of customer returns for functionality analysis, working with production to find resolve to non-conforming materials
- Following 5's, 5'y and DMAIC methodology
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes
- Safeguard customer requirements as well as product quality standards by delivering support
- Generated detailed reports outlining results and recommendations
- Developed and audited practices, programs and reporting system metrics for optimal efficiency
- Performed thorough inspections of incoming materials and outgoing products
- Inspected manufactured parts by reviewing visually and assessing dimensions
- Conducted data review and followed standard practices to find solutions
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
- Performed routine maintenance and calibration on testing equipment
- Recorded and organized test data for report generation and analysis
- Liaised between quality control and other departments and contractors, providing project updates and consultation
- Reported problems and concerns to management
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Quality Line Inspector
Lear Seating Corporation
Hammond, IN
01.2006 - 06.2008
- Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples
- Tested and assembled
- Conducted inspections, tests and measurements of defected and supplier damaged materials to verify adherence with regulations and desired specifications
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records
- Examined seats for defects or issues, reported problems quickly and maintained high levels of accuracy
- Repaired faults, reassembled products and completed additional tests.
Production Assembler Master Builder
Lear Seating Corporation
07.2002 - 12.2005
- Assembled durable, high-quality seats by working with forming systems, hand tools and range of equipment
- Extensive knowledge and performance of every assembly workstation provided
- Followed protocols and stayed organized to provide personal and teammate safety
- Trained incoming team members in accordance to guidelines.
Shift Manager
Blimpie Subs & Salads
Merrillville, IN
07.1996 - 01.2002
- Manual Payroll, and bank deposits
- Tracked receipts, employee hours and inventory movements.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
- Exercised composure under pressure and in escalated customer service scenarios.
Team Leader
Federal Mogul Anco
Michigan City, IN
05.1996 - 01.2002
- Lead a team of 10 in the Punch Press department
- Scheduled which machines ran and which operators worked
- Tool and Die Cast Change over
- Spot welding, sandblasting, metal coat painting, Slitter operator, Extrusion Operator, Setup operator & Production assembly
- Training team members and open clear communication as to what job is to be performed and any updates to production
- Quarterly reviews - assisted Supervisor in interviewing process
- Participated in cross-functional team-building activities
- Set up and calibrated machinery to meet specific production requirements
- Assisted with new hire processing and existing training programs
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds
Education
Bachelors In Progress - Product Management
Ashworth College
01.2024
Skills
- 5's and DMAIC Methodology
- Risk Management
- Quality Assurance
- Workflow Development
- Failure Investigation and Analysis
- Quantitative Analysis
- Critical Thinking
- Process Mapping
- Six Sigma Methodologies
- Team Leadership
- Lean Manufacturing Tools
- Waste Reduction
- Job Requirement Analysis
- Team Rapport
- Multitasking and Organization
- Quality Improvement Plans
- Tact and Discretion
- Non-Conformance Processes
- Root Cause Analysis
- Root Cause Identification
- ISO 9000 Requirements
- Corrective Action Planning
- Continuous Improvements
- External Audit Support
- Internal Audit Coordination
- Engineering Support
- PPAP Submissions
- Risk Mitigation
- SOP Development
- Production Traceability
- Non-Conforming Material Reports
Certification
- Certified Six Sigma White, Yellow & Green Belt
- Certified Quality Management System Associate
- Certified Lean Professional Associate
- ASQ Quality Engineer Training - Certification projected 3/2024
Timeline
Quality Engineer
The Productivity Team (Ford CAP)
09.2022 - Current
QE Tech (Audit)
Lear Seating Corporation
06.2010 - 08.2022
QE Tech (Calibration)
Lear Seating Corporation
06.2008 - 06.2010
Quality Line Inspector
Lear Seating Corporation
01.2006 - 06.2008
Production Assembler Master Builder
Lear Seating Corporation
07.2002 - 12.2005
Shift Manager
Blimpie Subs & Salads
07.1996 - 01.2002
Team Leader
Federal Mogul Anco
05.1996 - 01.2002
Bachelors In Progress - Product Management
Ashworth College
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