Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharhae Phelps-Cook

Detroit,MI

Summary

Dynamic professional with experience at FedEx and a proven track record in customer service and delivery. Skilled in efficient route planning and maintaining safety standards, while fostering positive relationships with clients. Adept at child care and mentoring, demonstrating strong communication and organizational abilities to enhance team performance.

Overview

13
13
years of professional experience

Work History

Warehouse Worker

Fulex Logistics
Warren, MI
04.2023 - 12.2024
  • Followed established guidelines for picking orders accurately.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Assisted in packaging and labeling of products for shipment.

Delivery Driver

FedEx
Sterling Heights, Michigan
09.2023 - 01.2024
  • Utilized street maps to plan and determine most efficient routes.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Warehouse Worker

TECTONIC
Auburn Hills, Michigan
12.2022 - 01.2024
  • Followed established guidelines for picking orders accurately.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Assisted in packaging and labeling of products for shipment.

Assembly Line Worker

General Motors, GM
Lake Orion, Michigan
03.2021 - 06.2023
  • Communicated effectively with co-workers about production progress throughout shift hours.
  • Assisted in the development of new assembly processes and procedures.
  • Collaborated with other departments to ensure smooth production process flow.

Customer Service Representative

Kohl's
Warren, MI
01.2020 - 03.2022
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Mentored junior team members and managed employee relationships.

Production Worker

Chrysler
Sterling Heights, Michigan
02.2012 - 12.2014
  • Ensured proper labeling of completed products before shipping out.
  • Followed safety protocols while operating machines and equipment.
  • Identified defective parts or components and removed them from production line.
  • Assisted in setting up production lines for manufacturing processes.

Education

High School Diploma -

Cousino High School
Warren, MI
06-2011

Skills

  • delivery driver
  • production associate
  • customer service assistance
  • team leader

Timeline

Delivery Driver

FedEx
09.2023 - 01.2024

Warehouse Worker

Fulex Logistics
04.2023 - 12.2024

Warehouse Worker

TECTONIC
12.2022 - 01.2024

Assembly Line Worker

General Motors, GM
03.2021 - 06.2023

Customer Service Representative

Kohl's
01.2020 - 03.2022

Production Worker

Chrysler
02.2012 - 12.2014

High School Diploma -

Cousino High School
Sharhae Phelps-Cook