Dynamic Administrative Specialist with extensive experience at the North Miami Police Department, excelling in document management and customer service. Proven ability to enhance operational efficiency through meticulous records maintenance and effective scheduling. Strong communicator and team collaborator, dedicated to achieving compliance and accuracy in all administrative functions.
Overview
19
19
years of professional experience
Work History
Administrative Specialist
North Miami Police Department
07.2025 - Current
Provide high-level administrative support to department managers and staff in a dynamic corporate environment
Maintain and organize digital and physical records, ensuring accuracy and compliance with company policy
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Handled incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Draft, proofread, and distribute internal and external correspondence and reports
Manage office supplies, purchase orders, and inventory tracking
Provide friendly and professional customer service to clients and visitors
Correctional Corporal
Miami Dade Shieff Office
01.2007 - 01.2024
Oversaw and maintained clients records with a high level of accuracy, confidentiality, and compliance with state and federal regulations
Supervised records clerks and support staff, delegating tasks and ensuring timely completion of documentation requests
Processed and updated clients files, including sentencing information, court documents, classification forms, and release paperwork
Coordinated with law enforcement agencies, courts, and legal representatives to verify warrants.
Conducted routine audits of clients files to ensure data integrity and compliance with departmental policies
Trained new personnel on records management procedures, electronic databases, and security protocols
Responded to public records requests and provided case documentation as permitted under public records law
Education
American High School Academy
Miami, FL
Associate of Arts -
United International College
Miami, FL
Skills
Office Administration
Document Management
Scheduling & Calendar Management
Data Entry & Reporting
Customer Service
Communication (Verbal & Written)
MS Office Suite (Word, Excel, Outlook, PowerPoint)