Sharhonda Matthews

Documentation, Quality, & Abstraction Duties:

• Abstract clinical information from patient charts with strong attention to detail and accuracy.
• Review and validate documentation to ensure completeness and compliance with registry and organizational standards.
• Conduct detailed chart audits to support quality improvement and reporting.
• Identified documentation gaps, collaborating with providers to enhance accuracy and completeness.
• Trained and mentored staff on documentation standards and EMR workflows to ensure accuracy.
• Utilize multiple EMR systems to extract structured and unstructured clinical data.
• Support providers by identifying missing information and resolving documentation discrepancies.
• Ensure strict adherence to HIPAA and organizational confidentiality policies.
• Demonstrate consistent reliability and productivity in remote and hybrid environments.
• Served as trusted point of contact for escalated patient concerns, resolving issues with professionalism.

Facilitated clinical and patient care responsibilities.

• Obtained patient vitals, including blood pressure, temperature, pulse, respirations, SpO₂, height, and weight.
• Performed EKGs, administered injections, and assisted with in‑office procedures.
• Completed blood draws, specimen collection, and point‑of‑care testing.
• Prepared exam rooms, supported patient flow, and ensured a safe, efficient clinical environment.
• Provided patient education, follow‑up communication, and compassionate, trauma‑informed support.