SHARHONDA SLAUGHTER
ATTENDED
Memphis,Tennessee
Summary
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 2 years of experience in HOSPITAL. Efficient and respectful room attendant with expertise working at various high-end hotels and resorts. Passionate about cleanliness and job well done. Consistent in anticipating guest needs and working to uphold high standards. Reliable room attendant offering 2 years of experience working for well-known hotel chains. Knowledgeable in best cleaning methods and products. Background as guest room attendant for busy resorts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Attendant
Methodist University Hospital
Memphis, TN
04.2020 - Current
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to all customer inquiries thoroughly and professionally.
- Removed safety hazards, soiled items and trash from customer areas.
- Answered questions and provided information about Where is some floors and areas.
- Replaced restroom supplies, sanitized counters and mopped.
- Cleaned showers, sinks, mirrors, toilets, countertops and other surfaces.
- Cleaned, emptied and maintained lockers and storage cubbies.
PROCESSING
NIKE
Memphis, TN
05.2016 - 02.2018
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Assembled containers and crates used to transport large items such as vehicles or machines.
- Led warehouse improvement initiatives to advance operational efficiencies.
Cashier
Mapco Express
Memphis, TN
01.2008 - 02.2010
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Representative
Job Corps Trade School
Memphis, United States
06.2002 - 07.2003
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Food Service Worker
Piccadilly Cafeteria
Memphis, United States
05.2001 - 02.2002
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Fairley High School
Memphis, TN 08.2001 - 05.2002
PHLEBOTOMY - Phlebotomy
MEMPHIS JOB CORP
Memphis, TN 06.2003 - 07.2004
Skills
Cleaning procedures
Timeline
Attendant
Methodist University Hospital
04.2020 - Current
PROCESSING
NIKE
05.2016 - 02.2018
Cashier
Mapco Express
01.2008 - 02.2010
PHLEBOTOMY - Phlebotomy
MEMPHIS JOB CORP
06.2003 - 07.2004
Customer Service Representative
Job Corps Trade School
06.2002 - 07.2003
High School Diploma -
Fairley High School
08.2001 - 05.2002
Food Service Worker
Piccadilly Cafeteria
05.2001 - 02.2002