Shari Allen
Raleigh,NC
Summary
Expertly navigated regulatory compliance, quality assurance, staff development, and strategic planning to ensure operational excellence and superior patient care. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Inpatient Unit and Clinical Education
Transitions Hospice
Raleigh, NC
05.2024 - 01.2026
- Lead operations for a 30-bed inpatient hospice unit. Oversee staffing, scheduling, performance, and quality measures while fostering interdisciplinary collaboration and excellence in patient-centered care.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Hospice Care Coordinator
Main Line Health
Radnor, PA
08.2021 - 05.2024
- Directed two hospice teams, optimizing workflows, triaging complex cases, and ensuring compliance with regulatory and quality standards. Partnered with IDG members to deliver seamless, holistic care.
Team Director
Seasons Hospice & Palliative Care
Phoenixville, PA
03.2020 - 11.2021
- Managed 24/7 operations of an inpatient hospice unit. Led QAPI initiatives, IDG meetings, staffing, and budgeting. Strengthened hospital and agency partnerships to expand referrals and access to care.
Assistant Clinical Director
Crossroads Hospice & Palliative Care
Plymouth Meeting, PA
04.2019 - 03.2020
- Oversaw case management teams and clinical staff with full operational responsibility. Guided quality reporting, financial accountability, and IDG facilitation while supporting staff growth and patient-family needs.
Radiation Oncology RN
Rochester Regional Health
02.2016 - 04.2019
- Provided leadership in coordinating oncology patient care. Partnered with physicians and specialists to manage complex treatments, deliver symptom management, and support patient advocacy.
Hospice Liaison RN
Lifetime Care – Hospice & Homecare
Rochester, NY
01.2008 - 02.2018
- Educated patients and families on hospice philosophy and care options. Collaborated across disciplines to create holistic care plans, provided GIP support in hospitals, and guided families through end-of-life transitions.
Education
Bachelor of Science in Nursing - Nursing
Nazareth College of Rochester
Rochester, NYDiploma in Nursing - undefined
Lutheran Hospital School of Nursing
Fort Wayne, INSkills
- Led hospice and palliative care initiatives with over 19 years of experience
- Orchestrated strategic planning and operational oversight
- Managed quality assurance and regulatory compliance, aligning with Medicare and Joint Commission
- Cultivated staff development through mentoring and engagement
- Fostered interdisciplinary team collaboration
- Championed patient and family-centered care excellence
- Drove performance improvement and program development
- Optimized budgeting and resource allocation
- Directed communication and change management strategies
- Conflict resolution
- Verbal and written communication
- Operations management
- Teamwork and collaboration
- Industry knowledge
- Regulatory compliance
- Process improvement
- Risk management
- Stakeholder engagement
- Staff development
- Change management
- Organizational development
Certification
- Certified Hospice & Palliative Nurse (CHPN), 2023–2027
- Registered Nurse (RN) – Active through 2027 ( North Carolina)
- Advanced Cardiac Life Support (ACLS)
- CPR & AED Certified
Timeline
Director of Inpatient Unit and Clinical Education
Transitions Hospice
05.2024 - 01.2026
Hospice Care Coordinator
Main Line Health
08.2021 - 05.2024
Team Director
Seasons Hospice & Palliative Care
03.2020 - 11.2021
Assistant Clinical Director
Crossroads Hospice & Palliative Care
04.2019 - 03.2020
Radiation Oncology RN
Rochester Regional Health
02.2016 - 04.2019
Hospice Liaison RN
Lifetime Care – Hospice & Homecare
01.2008 - 02.2018
Bachelor of Science in Nursing - Nursing
Nazareth College of Rochester
Diploma in Nursing - undefined
Lutheran Hospital School of Nursing