Knowledge of the principles & practices of assisting people in coping with physical and mental disabilities to meet their vocational, social, and independent living needs. Ability to work well with diverse populations in diverse settings in a manner that builds trust and supports increased collaboration. Proficient usage of OnBase, MRCIS, and Microsoft Office products, including Excel, PowerPoint, Word, and Outlook, as well as technologies supporting Zoom and Microsoft Teams.
Overview
11
11
years of professional experience
Work History
Eligibility Screener
MRC Connect
02.2023 - Current
Determine eligibility for programs within MRC Connect
Efficient and timely eligibility determination of applications
Review application information, hold intake meetings, and conduct service need assessments
Meet with diverse consumers (via phone, video conferencing, in-person at the MRC office, or in-person at a non-MRC office location) with physical, emotional, mental, or other disabilities and collect appropriate information for eligibility determinations.
Assess applicants and determine eligibility for VR, Home Care, State Wide Head Injury Program, Supported Living, NEXT GEN, and PRE-ETS.
Human Service Coordinator
Department of Developmental Services
01.2015 - 01.2023
Schedule and assist with client MASSCAP assessment to determine services and supports for adults during the prioritization process
Coordinate referrals for counseling and all state and federal entitlement programs such as SSI, SSA, food stamps, SSDI, Medicaid, and Medicare
Advocate for human, civil, and legal rights and provide education/information to individuals and family members
Aid with placement planning, program development, and implementation
Monitored the safety and well-being of individuals' residential, employment, and day support services
Maintain accurate and up-to-date information in individual records
Arrange and provide crisis intervention; assess the situation, coordinate with other appropriate agencies, and promptly provide the least restrictive alternative
Tracked and monitored individual caseloads through monthly onsite visits
Analyze incident reports and risk assessments.
Resident Service Coordinator
Crowninshield Management
01.2013 - 01.2015
Provided up-to-date information and clarification regarding Medicare, Medicaid, entitlements, and formal supportive and social services programs
Developed and maintained linkages with community resources such as the Area Agency on Aging to remain current regarding information and services available to address residential needs
Acted as liaison with local care providers and hospitals to ensure successful discharge from care facilities and return residents' transition to their apartments
Worked with residents and their families when planning for relocation to nursing homes or other long-term care facilities
Fostered a positive social climate by developing, implementing, and monitoring educational, recreational, and therapeutic programs for residential participation
Addressed the senior community's social and recreational needs with residents' assistance and participation
Encouraged volunteerism by identifying leaders among residents
Educated residents about services available on-site and in the community
Empowered residents to meet their needs through education, training, and service access
Created and distributed brochures and newsletters
Documented contact with residents, providers, and families through AASC software
Physiotherapy Intern at KLE's Dr. Prabhakar Kore Charitable Hospital and MRCPhysiotherapy Intern at KLE's Dr. Prabhakar Kore Charitable Hospital and MRC