Summary
Overview
Work History
Education
Timeline
Generic

Shari Anderson

Malden,MA

Summary

Knowledge of the principles & practices of assisting people in coping with physical and mental disabilities to meet their vocational, social, and independent living needs. Ability to work well with diverse populations in diverse settings in a manner that builds trust and supports increased collaboration. Proficient usage of OnBase, MRCIS, and Microsoft Office products, including Excel, PowerPoint, Word, and Outlook, as well as technologies supporting Zoom and Microsoft Teams.

Overview

11
11
years of professional experience

Work History

Eligibility Screener

MRC Connect
02.2023 - Current
  • Determine eligibility for programs within MRC Connect
  • Efficient and timely eligibility determination of applications
  • Review application information, hold intake meetings, and conduct service need assessments
  • Meet with diverse consumers (via phone, video conferencing, in-person at the MRC office, or in-person at a non-MRC office location) with physical, emotional, mental, or other disabilities and collect appropriate information for eligibility determinations.
  • Assess applicants and determine eligibility for VR, Home Care, State Wide Head Injury Program, Supported Living, NEXT GEN, and PRE-ETS.

Human Service Coordinator

Department of Developmental Services
01.2015 - 01.2023
  • Schedule and assist with client MASSCAP assessment to determine services and supports for adults during the prioritization process
  • Coordinate referrals for counseling and all state and federal entitlement programs such as SSI, SSA, food stamps, SSDI, Medicaid, and Medicare
  • Advocate for human, civil, and legal rights and provide education/information to individuals and family members
  • Aid with placement planning, program development, and implementation
  • Monitored the safety and well-being of individuals' residential, employment, and day support services
  • Maintain accurate and up-to-date information in individual records
  • Arrange and provide crisis intervention; assess the situation, coordinate with other appropriate agencies, and promptly provide the least restrictive alternative
  • Tracked and monitored individual caseloads through monthly onsite visits
  • Analyze incident reports and risk assessments.

Resident Service Coordinator

Crowninshield Management
01.2013 - 01.2015
  • Provided up-to-date information and clarification regarding Medicare, Medicaid, entitlements, and formal supportive and social services programs
  • Developed and maintained linkages with community resources such as the Area Agency on Aging to remain current regarding information and services available to address residential needs
  • Acted as liaison with local care providers and hospitals to ensure successful discharge from care facilities and return residents' transition to their apartments
  • Worked with residents and their families when planning for relocation to nursing homes or other long-term care facilities
  • Fostered a positive social climate by developing, implementing, and monitoring educational, recreational, and therapeutic programs for residential participation
  • Addressed the senior community's social and recreational needs with residents' assistance and participation
  • Encouraged volunteerism by identifying leaders among residents
  • Educated residents about services available on-site and in the community
  • Empowered residents to meet their needs through education, training, and service access
  • Created and distributed brochures and newsletters
  • Documented contact with residents, providers, and families through AASC software
  • Kept resident files current.

Education

Master of Science - Mental Health Counseling

Cambridge College
Boston, MA
06.2023

Timeline

Eligibility Screener

MRC Connect
02.2023 - Current

Human Service Coordinator

Department of Developmental Services
01.2015 - 01.2023

Resident Service Coordinator

Crowninshield Management
01.2013 - 01.2015

Master of Science - Mental Health Counseling

Cambridge College
Shari Anderson