- Enjoy hobbies that combine physical activity with outdoor exploration
- Road Trips
- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
Dynamic Senior Community Manager with Greystar Property Management, skilled in customer relationship development and strategic business planning. Achieved a 96% average occupancy while exceeding budget goals by $69K. Proven track record in partnership building and enhancing resident satisfaction through innovative engagement strategies and effective marketing initiatives.
Developed community engagement strategies to enhance resident satisfaction and retention.
Implemented effective marketing initiatives to increase property visibility and attract potential residents.
Oversaw the planning and execution of resident events, fostering a sense of community among tenants.
Collaborated with maintenance teams to ensure timely resolution of resident requests and concerns.
Mentored junior staff in community management best practices, enhancing team efficiency and collaboration.
Evaluated vendor contracts to secure cost-effective services while maintaining quality standards for residents.
Facilitated partnerships with external organizations, expanding the community''s resources and opportunities for collaboration.
Trilogy made the transition from Greystar Management in 2017, the onsite team transitioned with Trilogy. In 2019 I was promoted to Area Manager. While still managing Park Laureate I also oversaw the onsite team at Crescent Centre.
Recruited by Greystar to manage their newly acquired $20M multifamily residential
community with a focus on maintaining high occupancy to drive revenue.
Communicate and create relationships with residents; resolve issues and ensure
compliance to all policies and procedures.
Create and manage vendor relationships to obtain competitive bids to ensure highest
quality and best pricing.
Coordinate and schedule all maintenance.
Prepare weekly reports for leasing, traffic, marketing and revenue collections.
Exceeded 2012 budget by $69K.
Achievements:.
Maintain high leasing numbers, average occupancy for 2012 was 96%.
Achieve and exceed budgeted financial and operational goals.
Meet targeted revenues.
Identify areas for improvement and offer suggestions to improve efficiency, productivity
and profitability.
Complete all accounting, financial and administrative reports.
Coordinate vendors, contractors and service providers.
Train employees on policies and procedures, prospect and resident communication,
leasing, resident retention and performance standards.
Deliver all performance reviews.
Ensure that the physical aspects of the property, grounds, buildings and amenities meet
standards.
Various marketing activities along with community volunteer work.
Collected several awards including Community of the Year Award, Operational Excellence, Economic Occupancy,Average Physical Occupancy and Return on Capital Investment, and Other Income Award.
Honors and Activities: ACE Award winner, ACE Award nominee.