Summary
Overview
Work History
Education
Skills
Timeline
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Shari Bravata

Portage,MI

Summary

Legal Secretary thrives in professional business environment. Driven to maintain ethical standards while providing top-notch assistance to attorneys and clients. Personally I am reliable, outstanding organizational skills, time management, team player, and apt learner.

Overview

35
35
years of professional experience

Work History

Legal Secretary

Sharp & Associates Law Firm
Kalamazoo, MI
05.2020 - Current
  • Photocopied all correspondence, documents and other printed materials.
  • Acted as liaison between clients, vendors and attorneys.
  • Organized case files by creating and maintaining document filing systems for easy retrieval of information.
  • Drafted letters and prepared legal correspondence for attorneys and legal assistants.
  • Organized and maintained law libraries, documents and case files.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Assistant to the Buyer

Henkel Auto Group
Battle Creek, MI
08.2015 - 03.2020
  • Previewed vehicles for purchase at auction
  • Made detailed notes for quick reference
  • Worked along side Sales and the Internet Dept

Production/Shipping Coordinator

Zylstra Greenhouse Wholesale Distributor
Kalamazoo, MI
01.2015 - 07.2015
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Ensured accurate packing lists were included with all outbound shipments as required by customers' specifications.
  • Inspected incoming shipments for accuracy against purchase orders prior to acceptance.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Performed regular cycle counts of inventory stored in warehouse locations.
  • Compared and verified identifying information of outgoing shipments.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Merchandise Service Coordinator

Ulta
Portage, Michigan
06.2013 - 01.2015
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Tracked customer satisfaction ratings through surveys or other means and implemented changes accordingly.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Directed and supervised staff performance.
  • Delegated work to staff, setting priorities and goals.
  • Trained, managed and motivated employees to promote professional skill development.
  • Counted and balanced registers.

Cashier Lead

Ulta
Portage, Michigan
10.2011 - 07.2013
  • Processed payments promptly for customers to exceed productivity standards.
  • Helped with purchases and signed customers up for rewards program.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Provided assistance to co-workers when needed or requested by management.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Scanned items and checked pricing on cash register for accuracy.
  • Assisted with stocking shelves and organizing merchandise displays.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Flight Attendant

Northwest Airlines
Romulus, MI
12.1988 - 05.2006
  • Offered help with connecting flights or ground transportation upon arrival at destination airport.
  • Stocked aircraft cabin with items such as newspapers, magazines, beverages.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Enforced FAA and airline rules with passengers in business, economy and first class.
  • Executed menu and drink orders to meet preferences of passengers.
  • Followed safety, passenger and supply pre-flight checklists.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Maintained database of in-flight entertainment and assisted passengers with selections.
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
  • Offered answers to passengers' questions and resolved issues that arose during flights.

Education

High School Diploma -

Lake Fenton High School
Fenton, MI
05-1984

Skills

  • Familiar with MyCase
  • Mailing, Filing
  • Appointment Setting
  • Drafting Correspondence
  • Client Interaction by Phone and In Person
  • Drafting Appearance and Proof of Service

Timeline

Legal Secretary

Sharp & Associates Law Firm
05.2020 - Current

Assistant to the Buyer

Henkel Auto Group
08.2015 - 03.2020

Production/Shipping Coordinator

Zylstra Greenhouse Wholesale Distributor
01.2015 - 07.2015

Merchandise Service Coordinator

Ulta
06.2013 - 01.2015

Cashier Lead

Ulta
10.2011 - 07.2013

Flight Attendant

Northwest Airlines
12.1988 - 05.2006

High School Diploma -

Lake Fenton High School

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Shari Bravata