Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

SHARI CARTER

Jamaica,NY

Summary

Diligent logistics management officer with over 3 year experience working in the logistics field. Exemplary knowledge in warehousing operations and shipment handling. Excellent Customer Service agent, with incessant curiosity and desire to master and use problem solving and mathematical skills in the logistics field. Admirable ability to cooperate with diverse cultures, independent while also able to collaborate with a team.

Overview

4
4
years of professional experience

Work History

Room Attendant

Tropical Stars Hospitality Solution
Manhattan, NY
02.2024 - Current
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Demonstrated excellent customer service skills when interacting with guests throughout their stay.

Front Desk Assosiate

Capitol Reef Resort
Torrey, UT
07.2023 - 02.2024
  • Collaborated with housekeeping staff to ensure seamless room transitions and availability.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
  • Utilized hotel management software effectively for booking management, guest data entry, and reporting purposes.

Housekeeping Room Attendant

Sky View Hotel
Torrey, UT
07.2023 - 02.2024
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Returned emptied garbage receptacles to proper locations.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.

Logistics Advisor/ Clerk

NSC Carter's Distributors Limited/ Banana Ground Greenhouse
Kingston/ Manchester, Jamaica
07.2021 - 06.2023
  • Managed movement and sorting of supplies to keep deliveries on schedule.
  • Provide error free documentation for both clients and company
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning orders and invoices


Customer Care Advisor

Scotiabank Customer Care Centre
Kingston , Jamaica
07.2021 - 11.2021
  • Handled over 200 calls daily, retrieving customer data, presenting relevant solutions to customer queries
  • Responded to customer needs through competent customer service and prompt problem solving

Logistics Clerk

Unicomer Distribution Centre
10.2020 - 01.2021
  • Handled day to day local deliveries/order picking and processing for locations island-wide
  • Received all warehouse shipments and logged into system, delivering high level of accuracy
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems

Education

Bsc - Logisitcs & Supply Chain Management

Caribbean Maritime University
Kingston, Jamaica
11.2021

High School Diploma -

DeCarteret College
Manchester, Jamaica
06.2017

High School Diploma -

Bishop Gibson High School
Manchester, Jamaica
06.2015

Skills

  • Team Leader Skills
  • Proficiency in Microsoft Office
  • Time Management Skills
  • Accurate Reporting
  • Cash Handling
  • Problem-solving skills
  • Data Confidentiality
  • Computer Skills
  • Staff Training
  • Customer service management

Additional Information

Provided upon request

Timeline

Room Attendant

Tropical Stars Hospitality Solution
02.2024 - Current

Front Desk Assosiate

Capitol Reef Resort
07.2023 - 02.2024

Housekeeping Room Attendant

Sky View Hotel
07.2023 - 02.2024

Logistics Advisor/ Clerk

NSC Carter's Distributors Limited/ Banana Ground Greenhouse
07.2021 - 06.2023

Customer Care Advisor

Scotiabank Customer Care Centre
07.2021 - 11.2021

Logistics Clerk

Unicomer Distribution Centre
10.2020 - 01.2021

Bsc - Logisitcs & Supply Chain Management

Caribbean Maritime University

High School Diploma -

DeCarteret College

High School Diploma -

Bishop Gibson High School

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