Highly skilled and ethical candidate with extensive experience in customer service, looking to assist a company where my personable skills, organization, and problem solving will enrich the company value.
Overview
12
12
years of professional experience
Work History
Clinical Coordinator Specialist
Chamberlain University
10.2018 - 11.2022
While working for Chamberlain Nursing University, I provided top tier customer service and through my ability to want to learn more and be a team player, I was promoted three times during my 4 years with Chamberlain. I effectively supported and managed Federal work study students, assisted deans and faculty as a program/course coordinator, and test proctor. A few of my core positions was managing relationships, and developing contracts with hospitals for student clinical sites and enhanced communication between departments with timely and accurate preparation of reports and documents.
As an Administrative Coordinator II to the Campus Director, I cared for the schools expenses, performed audits, and check requests and reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Streamlined new hire onboarding processes by developing comprehensive training materials and documentation.
Nursing Coordinator
ITT Technical Institute
12.2010 - 10.2015
Enhanced test security by diligently monitoring exam rooms and enforcing strict testing protocols.
Improved staff efficiency through the coordination of schedules, clinical rotations, assignments, and workload distribution.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
High School Diploma -
Holston High Scholl
Knoxville, TN
Skills
Leadership Skills
Customer Service
Absolute Team Player
Advising and Consulting
Excellent Written and Verbal Skills
Strong Time Management, Organizational Skills
Pay Close Attention to Detail
Seek Quality Driven Solutions
Active Listening
Multitasking Abilities
Telephone Etiquette
Empathy Display
Independently
Manage Complex Records
Cultivate and Maintain Effective Working Relationships