Shari Damphousse

• Actively contribute as a FASPS Board Trustee, by attending monthly meetings and participating in strategic decision-making for the school.
• attended and participated in the following board committees.

Member of Finance Committee | 2020-2021**

- Engaged in financial oversight and decision-making as a member of the Finance

Committee.Co-chair of DEI Committee | 2021-2022**

- Co-led efforts in the Diversity, Equity, and Inclusion Committee, working towards fostering a diverse and inclusive environment.

Co-chair of Alumni Committee | 2023 - Present**

- Currently serving as Co-chair of the Alumni Committee, contributing to alumni engagement initiatives.

• Customer Consultation: Conduct detailed consultations with customers to understand their eyewear needs, preferences, and lifestyle
• Product Expertise: Demonstrate in-depth knowledge of high-end optical products, including frames, lenses, and accessories
• Stay updated on the latest trends and technological advancements in the optical industry
• Insurance Processing: Navigate and process various insurance plans for customers, ensuring accurate verification and billing
• Order Management: Act as a liaison with frame manufacturers to place orders, manage inventory, and ensure a diverse and up-to-date product selection
• Training Coordination: Collaborate with lens manufacturers to organize and provide on-site training sessions for staff, ensuring they are well-versed in the features and benefits of different lens options
• Keep staff informed about new products and technologies in the lens industry
• Customer Education: Educate customers on lens options, coatings, and materials, guiding them to make informed decisions based on their visual needs
• Sales and Targets: Meet or exceed sales targets by presenting and selling high-end optical products to customers
• Utilize upselling techniques to enhance the customer experience and maximize revenue
• Inventory Management: Monitor and manage inventory levels, ensuring optimal stock levels of frames
• Customer Relationship Management: Foster strong and long-lasting relationships with customers through excellent service, follow-up, and personalized attention
• Address customer concerns and inquiries, ensuring a positive overall shopping experience
• Administrative Tasks: Accurately process transactions, handle payments, and maintain detailed records of customer interactions
• Assist in administrative tasks related to order processing, inventory tracking, and insurance documentation
• Team Collaboration: Collaborate with the optical team to create a cohesive and knowledgeable sales environment.

• Developed, planned, and executed community engagement events with an annual attendance of approximately 700
• Responsibilities included organizing the Kermesse, engaging vendors, managing event logistics, and overseeing operations and volunteers.

• Took overall responsibilities for the operation of the FASPS Parent Committee at all levels
• Consulted with and supported FPC officers and chairs, attended monthly FASPS Board meetings, and set the agenda and presided at all FPC meetings.

• Assumed the duties of the President when that Officer was unable to perform
• Was an ex-officio member of all teams and performed all other duties as assigned by the President.

• Supported the Director of Development in planning the grand annual Gala event
• Responsibilities included assisting with menu planning and decor, organizing procurement, coordinating a raffle draw, assisting with ticket sales, organizing and executing online and silent auctions, and coordinating recruitment of day-of volunteers.

• Achieve territory sales targets by developing, adapting and implementing business plans in alignment with evolving territory business priorities.
• Schedule and conduct sales calls with decision makers, key prescribers, and pharmacy owners and managers.
• Map territory, profile customers and identify their level of influence within territory.
• Refine and manage strategic target lists that capture high potential customers for key brands/portfolio.
• Organize, maintain and monitor territory through account management tools and customer profile records.
• Maximize investment of all territory budgets including those for learning activities.
• Establish and maintain two-way communication channels with Area Business Manager and territory partners on all issues through regular communications.
• Work in partnership with Territory Specialist Representatives to identify and implement strategic initiatives, customer development and educational programs.
• Attend and participate in all sales meetings.

• Taught all Sylvan Programs including: Beginning Reading; Academic Reading; Basic Math; Study Skills and Writing and SAT Prep. Updated Daily Lesson Plans.Conducted preliminary testing for Sylvan Skills Assessment.