Shari Drury
Coconut Creek,FL
Summary
Detail-oriented office manager with a strong focus on scheduling coordination, billing management, and team leadership. Proven ability to streamline operations and enhance collaboration in a fast-paced environment.
Overview
27
27
years of professional experience
Work History
Office Manager/OA & COD
Coleman Worldwide Moving
Davie, FL
08.2023 - Current
- I am the assistant to the GM.
- I handle all billing and collections questions.
- I handle all relocation to cod customers and national accounts.
- Coordinated office operations and maintained workflow efficiency in a moving services environment.
- Managed scheduling for team members and ensured timely project completion.
- Oversaw inventory management and procurement of office supplies and equipment.
- Facilitated communication between departments to enhance collaboration on projects.
Office Manager / Lead CSR
AMJ Campbell
Deerfield Beach, FL
01.2022 - 06.2023
- Logistics coordinator as well.
- Coordinated office operations and administrative procedures for smooth workflow.
- Managed staff schedules and ensured adequate coverage for all office functions.
- Developed and maintained filing systems for efficient document retrieval.
Office Manager
First Class Moving Systems, Inc.
Sunrise, FL
06.2018 - 11.2022
- I handed all of the accounts payable for the sunrise location.
- I handled all the building Modifications.
- Overseed 3 people in my department.
- I handled all customer service-related issues.
Lead Administrative Coordinator
Beltmann Group Agents for North American Van Lines
Pompano Beach, FL
01.1999 - 01.2018
- For Household & Commercial Divisions and assistant to General Manager
- Liaison between sales team, operation departments and clients
- Coordinator of all household, business and corporate relocations
- Schedules appointments for the household and commercial sales department to meet with potential clients
- Quality assurance before, during and after a relocation
- Prepares and maintains documentation to ensure proper billing
- Damage claim processor
Education
Associate's Degree -
Kingsborough Community College
Brooklyn, NYSkills
- Office administration
- Billing management
- Inventory control
- Document management
- Scheduling coordination
- Customer relationship management
- Team leadership
- Staff training
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Billing
- Team supervision
- Account reconciliation
- Data entry
Timeline
Office Manager/OA & COD
Coleman Worldwide Moving
08.2023 - Current
Office Manager / Lead CSR
AMJ Campbell
01.2022 - 06.2023
Office Manager
First Class Moving Systems, Inc.
06.2018 - 11.2022
Lead Administrative Coordinator
Beltmann Group Agents for North American Van Lines
01.1999 - 01.2018
Associate's Degree -
Kingsborough Community College
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