Shari Duncan
Support Associate, Direct Care
Merkel,TX
Summary
Self-motivated Job Title brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
26
26
years of professional experience
Work History
Direct Care Giver Coordinator
Shari Duncan Private Care Giver Services
12.2021 - 09.2025
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Gathered and organized materials to support operations.
Care Giver
Kinder Hearts Home Health
03.2014 - 12.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided safe mobility support to help patients move around personal and public spaces.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Employment Consultant
Betty Hardwick MHMR
08.1999 - 12.2011
- Provided expert guidance on interview preparation and techniques, boosting client confidence and performance during interviews.
- Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
- Evaluated the effectiveness of job search strategies for clients and adjusted them as needed to optimize results.
- Utilized a strengths-based approach when advising clients on career options allowing them to capitalize on their unique skill sets in the job market.
- Exemplified excellent communication skills when liaising between hiring managers and candidates ensuring a smooth hiring process.
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Developed job leads in order to increase placements.
- Cultivated a diverse network of professional contacts across various industries beneficial in connecting clients with potential opportunities.
- Maintained up-to-date knowledge of labor market trends to provide accurate information on potential growth industries or occupations in demand.
- Managed caseloads of up to 25 monthly clients in search of gainful employment.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Delivered high-quality resume writing services, improving client competitiveness in the job market.
Education
High School Diploma -
Abilene High School
Abilene, TXAssociate of Applied Science - Associates in Technical Management
Texas State Technical College
Sweetwater, TXSkills
Customer service, supportive, honest, reilable, dependable, self-starter, data entry, problem solver, organized, team player
Timeline
Direct Care Giver Coordinator
Shari Duncan Private Care Giver Services
12.2021 - 09.2025
Care Giver
Kinder Hearts Home Health
03.2014 - 12.2021
Employment Consultant
Betty Hardwick MHMR
08.1999 - 12.2011
High School Diploma -
Abilene High School
Associate of Applied Science - Associates in Technical Management
Texas State Technical College
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