Compassionate and detailed-oriented professional known for effective communication and problem-solving skills. Experience in administrative tasks and client support, ensuring a smooth workflow and exceptional customer service.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant
Siouxland Animal Hospital
Sioux City, Iowa
05.2016 - Current
Assisted veterinarians during examinations and surgical procedures
Managed inventory of medical supplies and equipment
Handled administrative tasks including scheduling appointments and filing records
Supported the reception team by greeting clients and answering inquiries
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Veterinary Receptionist/Assistant
Art & Science Veterinary Services
Sioux City, Iowa
08.2014 - 05.2016
Answered phone calls, addressing client inquiries and concerns efficiently.
Organized inventory of medical supplies and equipment for efficient access.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Service Advisor
Charlie Zook Motors
Sioux City, Iowa
04.2010 - 08.2014
Assisted customers with service inquiries and appointment scheduling.
Provided detailed explanations of vehicle services and maintenance plans.
Coordinated with technicians to ensure timely service delivery.
Managed customer records using dealership management software.
Maintained a clean and organized service area for optimal workflow.