Highly efficient Customer Service Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
34
34
years of professional experience
Work History
Yard Driver
GXO Logistics
Mountain Top, PA
02.2020 - Current
Improved yard efficiency by implementing proper time management and organizational skills
Enhanced workplace safety through consistent adherence to company policies and procedures
Conducted thorough pre-trip inspections on yard equipment, ensuring safe operation throughout shift
Effectively communicated with dispatchers, coordinating timely pickup and delivery of freight
Collaborated with team members to complete tasks efficiently and effectively, fostering a positive work environment.
Class A Truck Driver, OTR
Landstar Transportation
Jacksonville, FL
03.2016 - 01.2020
Enhanced delivery efficiency by planning and executing optimal routes for long-haul trips
Reduced fuel consumption with strategic route planning and efficient driving techniques
Maintained excellent safety record by adhering to company policies and Federal Motor Carrier Safety Regulations
Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
Inspected truck for defects and safe operating condition before, during and after trips.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Office Administrative Assistant
Herring's Excavating
Meshoppen, PA
02.1990 - 12.2012
Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
Created expense reports, tracked invoices, and processed payments.
Organized and maintained filing systems, both paper and electronic.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Maintained confidentiality of sensitive data in accordance with company policies.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
Associate of Applied Science - Nursing
Luzerne County Community College
Nanticoke, PA
Some College (No Degree) - Data Processing Technology
Lehigh Data Processing Institute
Sinking Spring, PA
Some College (No Degree) - Class A CDL
Luzerne County Community College
Nanticoke, PA
Skills
Computer Proficiency
Strong Problem Solving
Organizational Skills
Attention to Detail
Good Communication Skills
Affiliations
Gardening
Love Reading
Pet lover
Timeline
Yard Driver
GXO Logistics
02.2020 - Current
Class A Truck Driver, OTR
Landstar Transportation
03.2016 - 01.2020
Office Administrative Assistant
Herring's Excavating
02.1990 - 12.2012
Associate of Applied Science - Nursing
Luzerne County Community College
Some College (No Degree) - Data Processing Technology
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)