Achieved high levels of patient satisfaction through expert management of care in challenging environments.,Resolved customer inquiries promptly while aligning with company guidelines for service excellence.,Delivered exceptional patient care by remaining calm and focused under pressure.
Overview
1
1
Certification
15
15
years of professional experience
Work History
CNA/PCT
Advent Health Dade City
Dade City, FL
07.2024 - Current
Provided patient care focusing on comfort and safety while following healthcare protocols.
Supported nursing staff in daily operations to improve efficiency and enhance patient experience.
Tracked vital signs and recorded changes to maintain precise health records for prompt interventions.
Worked with interdisciplinary teams to create personalized care plans addressing patient needs.
Guided new CNAs on effective practices to nurture teamwork and ongoing improvement.
Executed infection control protocols to promote a safer environment for patients and staff.
Assisted patients with mobility to minimize fall risks through attentive observation and support techniques.
Helped patients with daily living tasks to encourage independence and respect for dignity.
Certified Nurseing Assistant, Patient Care Tech
Baycare/Cardiovascular ER, and PACU
Tampa, FL
04.2017 - 06.2024
Assisted patients with daily activities, including showers, bed baths, and vital sign monitoring. Supported feeding and meal preparation to enhance patient comfort. Transported patients to various units as needed and assisted staff with additional tasks.
Monitored patient vital signs and reported changes to nursing staff.
Assisted in patient mobility and daily living activities, ensuring comfort and safety.
Maintained accurate patient records and documentation for compliance with healthcare standards.
Trained new staff on best practices for patient care and operational protocols.
Implemented infection control measures to promote a safe environment for patients and staff.
Led initiatives to improve workflow efficiency, enhancing overall patient care delivery processes.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Monitored patient vital signs to ensure safety and comfort during care procedures.
Assisted nursing staff with daily patient care tasks, promoting efficient workflow in fast-paced environment.
Educated patients on post-discharge instructions, enhancing understanding of recovery processes and health management.
Implemented infection control protocols, contributing to overall patient safety and compliance with healthcare standards.
Trained new staff on operational procedures and best practices, fostering a knowledgeable team environment.
Advocated for patients' needs by effectively communicating concerns to healthcare providers, improving overall care experience.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Certified Nursing Assistant, Patient Care Tech
Medical Center of Trinity
Trinity, FL
11.2011 - 11.2011
Executed planning and assessment procedures, including recording vital signs, height, weight, and input/output metrics. Sat with Baker Act Patients and calmed situations in a Behavioral Unit
Education
CNA MHT PCT - undefined
Ultimate Medical Academy
Clearwater, FL
Skills
Executed tasks with meticulous attention to detail, ensuring completion of assignments
Communicated effectively and built strong interpersonal relationships
Provided exceptional customer service while adeptly managing multiple tasks
Optimized organizational skills for efficient time management and office duties
Handled bookkeeping and banking tasks, including check signing and diary management
Certification
Anatomy and Physiology Pathology Body Systems Medical Terminology CPR BLS First Aid HIV/AIDS OSHA HIPPA Infection Control Blood Draws
First Aid Emergency Procedures Home Health Aid Clinical Procedures Vital Signs Accu-check Accu-check Computers